Equifax Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

Equifax Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone North Carolina

I requested a copy of my credit report from all - agencies, as I am in the process of repairing my credit. I am having trouble with - agency which is EquiFax. My first request went out to them on or around - the -, this was with a complete copy of my credit report as well as the items that were in dispute along with any supporting documents that pertained to each account in which I am disputing. I called Equifax on the - of - to see if any of my items were removed and the Agent explained to me that there were - more pending my investigation that needed to be resolved by the - of - and I called today to receive the results and was told that it was on-going and they refused to remove the - items from my account

Equifax customer in North Carolina
Feb 15, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Created with Highcharts 4.2.3EquifaxComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/201610/201611/201612/20160255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EquifaxCredit reporting company's investigation0.0%74.8%23.8%1.4%ClosedClosed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit reporting company's investigation25.8%0.5%0.2%71.4%2.2%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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