Zions Bancorporation Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Zions Bancorporation Mortgage department,

Conventional fixed mortgage Settlement process and costs Arizona

I had just sold my house and was set to close on - -, 2016, however Vectra Bank of Colorado had not released the lien on my house which was supposed to be released 13 years ago when the note was paid off and the mortgage was obtained by - -. It took us, the Title Company out of -, Colorado and mostly myself to call the bank fill out all the paperwork and talk to them daily if not 2-3 xs a day to get the lien released so the sale could go through. The lien was not released until 10 days later on - -, 2016 I lost over - dollars because my house could not close on the -/-/- because they Vectra Bank had not released the lien which was suppose to be released 60 days after the note was sold. I am upset because of the loss of money, I could use that money, and the bank does n't seem to care whether or not they got the lien released or not. I think this is ludicrous. If I were to run my business this way, I would be out of business. I think that Vectra Bank should be made responsible for my loss of monies since they are at fault for not having the lien released several years ago..

Zions Bancorporation customer in Arizona
May 23, 2016

* Source: CFPB Complaint Database

Zions Bancorporation response to complaint:
Closed with monetary relief

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