Review and analysis of over 1 complaints against Zions Bancorporation
Zions Bancorporation consumers have reported over 1 official complaints related to Customer service / Customer relations. Out of the 1 consumer complaints against Zions Bancorporation, 0% were disputed by the consumer (i.e. the consumer was not happy with how Zions Bancorporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Zions Bancorporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Zions Bancorporation Credit card customer service / customer relations April 4, 2015 - We had a Zions First National Bank credit card, opened in -/-/-. We made all payments on time, never late. We stopped using the card but kept the card open. In -/-/- we moved from - to -. The card has an annual fee which was always paid on time when billed. Because of the move we did not receive the bill and the issuer added late charges and fees to the annual fee. They never called either me or my husband to let us know we had a balance and to collect, we are both over - and this should have been a factor. When I finally received the bill 3 months later forwarded from my ol... |