Zions Bancorporation Consumer Loan department,
Installment loan Managing the loan or lease Arizona
I currently have a loan with Zions Bancorporation which is unsecured for -. I called the customer service department for specific information about paying off this loan and no one was able to answer my questions or give me an appropriate payoff quote. I then talked to several persons in the collections department who directed me to - -. In talking with him, I tried to explain my situation that something had come up and that I was going to have trouble paying off this loan as originally contracted. Even though this loan is NOT in default and I have never missed a payment, - - started to harrass me and demanded that I pay back the loan immediately and that I had no legal rights to file for bankruptcy or talk to an attorney. He also led me to believe that I had no right as a customer of Zions Bancorportation to ask questions about the loan that I had. - - clearly violated federal statues by harassing me about collecting on a loan that is NOT in default and by pretending to quote or comment on laws when he does not have a - degree and stating that I have no legal rights to protect myself against clearly illegal actions on - - part. My attorney who specializes in consumer credit has been made aware of Zions Bancorporation and - - intimidation tactics.
Zions Bancorporation customer in Arizona
Oct 28, 2016
* Source: CFPB Complaint Database
Zions Bancorporation response to complaint:
Closed with explanation
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