Zions Bancorporation Bank Account Or Service Complaint

Cashing a check without an account Making/receiving payments, sending money

Zions Bancorporation Bank account or service department,

Cashing a check without an account Making/receiving payments, sending money California

- - - Policy # - Retired Employees of - - County-/-/- Teeth cleaning with - - - -. -/-/- - issued check to - - $90.00 for service. - - does not receive check. -/-/- I obtained copy of cashed check from - and forwarded it to - -. The check had been cashed by California Bank and Trust, - -. - - - -, - -, CA -. - - - filed an affidavit with - for non receipt of check. -/-/- After checking with their security department, the California Bank and Trust manager instructed me to have - - file another affidavit with their bank. He filed the - affidavit. -/-/- I met with - - -, Manager - ( - ) to follow up on the status of the affidavit. She determined that - had failed to notify us that no action was being taken on the affidavit because - - was not a customer of -. She found the cashed check electronically and their customer who had cashed it. She would not release the name of the customer to me. Since - had accepted the check without verification, she agreed that the transaction was either an error or fraudulent. I requested that - write a check for $90.00 to - - and debit their customer 's account. She refused. -/-/- I have had many conversations with - -, - - -, - ext -. As of this date, action on - - 's affidavit is apparently still pending. She was unable to provide a case number from - - bank who issued the check.

Zions Bancorporation customer in California
Apr 26, 2015

* Source: CFPB Complaint Database

Zions Bancorporation response to complaint:
Closed with monetary relief

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