Review and analysis of over 20 complaints against Zions Bancorporation
Zions Bancorporation consumers have reported over 20 official complaints related to Loan servicing, payments, escrow account. Out of the 20 consumer complaints against Zions Bancorporation, 25% were disputed by the consumer (i.e. the consumer was not happy with how Zions Bancorporation responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against Zions Bancorporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Zions Bancorporation Mortgage loan servicing, payments, escrow account January 8, 2016 - I refinanced my home with California Bank & Trust, they sold the loan without notifying me, and I made my checks out to them for two months after the refinance ( I have copies of the cashed checks ) but they did not forward funds to the new lender. Inside of 60 days I was turned over to collections by the new lender, and after numerous calls to California Bank and Trust, with no results, I am now in default of my loan. A representative of California Bank and Trust has acknowledged their mistake but to date, and it has been over a month now, has refused to reimburse me or pay new lender. I do n... |