Zions Bancorporation Bank Account Or Service Complaint

Zions Bancorporation Bank account or service department,

Checking account Account opening, closing, or management Texas

To Whom It May Concern : I am filing a complaint against Amegy Bank for insurmountable stress, loss of time at work, sleepless nights, - days of driving and hours on the phone and in your bank. As of today, - - I still have no answers. Saturday morning - - I pulled into an ATM to get money out of my account. My husband 's direct deposit had gone through the night before and my husband and I had traveled to - - on Friday night for a short vacation weekend. On Saturday morning I tried to open my online banking account from my cell phone. After several failed attempts, I called the number on the back of the card and was told that my account was frozen and they could not disclose to me why. They instructed me to call the branch where I opened my account. I did. They also told me that they could not give me any reason why because that department was not in on Saturday. We were told by one Amegy employee that the hold was due to fraud by a write-off of a closed account from 2013. We have been with Amegy


call us back, they did not. We spent the rest of our weekend trying to get answers and our funds released to no avail. Our vacation was ruined and we had to borrow money to get home on Sunday. Monday morning we spoke with - - - of the - branch who was able to release our funds but our debit cards were closed. We live - minutes from Amegy, made - trips that day trying to get to answers & money out of our account. - - did everything he could to get answers for us. Your fraud department, he found out, thinks that I owe $260.00 but as - - showed me on your computer, I do not. My account was closed properly with - - - ( my banker for - years at the time. ) I know that I am not a large account holder. My wife and I are in our - 's and I had - and can not handle this level of -. At this time, - -, - -, we still have no answers. Again, - - is doing everything he can to help us but I need to know who is able to hold $2000.00 on a $260.00 debt I do not owe. I am requested someone to please help us. Sincerely