Checking account Account opening, closing, or management
Zions Bancorporation Bank account or service department,
Checking account Account opening, closing, or management California
I have been banking for several years at California Bank and Trust, which originally was - -. My husband was added to my account in 2001. My husband was diagnosed with --which is an - protected - in 2007. This - affects a person 's judgement and causes -. I informed my contact at the bank, - -, and he informed the branch in - where we usually do business and they were helpful. My husband does n't do much banking, does n't write checks, he mainly went there to have coffee and chat. Unfortunately, - - was forced out of his position in -/-/- and that 's when my problems with CBT began. My husband believed I had forged his State Franchise Tax board refund from 3 years ago and wanted to get his money back. The money was debited from our account. I got a call from -, the operations manager and explained the situation and thought that was the end of it. I had - the following week and when I got home there was a letter stating that the bank was closing our account because they no longer felt comfortable '' with us as clients. I feel that this is a violation of my husband 's protection as a - -. Since I was in no postion to go out shopping for a new bank, I offered to close our joint account and get one solely in my name at the - branch and that was refused. On 10 different occasions, I attempted to contact administrators of CBT or their parent bank, Zion bank and never received a call back to me. The best I could get was they would keep my account open until - - and they did n't even abide by that-I got a returned check charge from the Gas Company because CBT woul n't clear a check on -/-/- which was a clear violation of their agreed policyI feel that they both discriminated against us and violated fair banking practices
Zions Bancorporation customer in California
Oct 20, 2015
* Source: CFPB Complaint Database
Zions Bancorporation response to complaint:
Closed with explanation
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