Zions Bancorporation Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Zions Bancorporation Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Colorado

Vectra Bank did not get the loan closing document completed in time for the scheduled closing and we were notified 3 days before closing. Have scheduled time off from work, moving truck arriving, purchased furniture arriving, housing lease ending - no place to live. Applied for the loan over a year ago while house being build. We provided all the paper work and documents on time. There appears to be no penalty if the mortgage company fails to complete their work for an agreed upon closing time, resulting in economic losses for the consumer.

Zions Bancorporation customer in Colorado
Nov 19, 2016

* Source: CFPB Complaint Database

Zions Bancorporation response to complaint:
Closed with explanation

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