Zions Bancorporation Application, Originator, Mortgage Broker Complaints

Review and analysis of over 6 complaints against Zions Bancorporation

Zions Bancorporation consumers have reported over 6 official complaints related to Application, originator, mortgage broker. Out of the 6 consumer complaints against Zions Bancorporation, 17% were disputed by the consumer (i.e. the consumer was not happy with how Zions Bancorporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Zions Bancorporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Zions Bancorporation Mortgage application, originator, mortgage broker

December 1, 2016 - My spouse and I recently ( - ) purchased a home through a mortgage broker. After the loan closed, my spouse inquired with the mortgage broker about a home equity line of credit ( HELOC ) on our home. The mortgage broker said his company had a relationship with Vectra Bank and would forward the information to Vectra Bank. I was aware that my spouse was wanting to do a HELOC but I did not want to be on the loan. In - 2016, I received a letter in the mail from Vectra Bank showing they ran my credit report and what my credit score was. My spouse and I did n't know why they ran my credit when...

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Zions Bancorporation Mortgage application, originator, mortgage broker

November 19, 2016 - Vectra Bank did not get the loan closing document completed in time for the scheduled closing and we were notified 3 days before closing. Have scheduled time off from work, moving truck arriving, purchased furniture arriving, housing lease ending - no place to live. Applied for the loan over a year ago while house being build. We provided all the paper work and documents on time. There appears to be no penalty if the mortgage company fails to complete their work for an agreed upon closing time, resulting in economic losses for the consumer....

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