Review and analysis of over 726 complaints against Wells Fargo
Wells Fargo consumers have reported over 726 official complaints related to Making/receiving payments, sending money. Out of the 726 consumer complaints against Wells Fargo, 23% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 14% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Wells Fargo Bank account or service making/receiving payments, sending money January 25, 2016 - I was renting a car from -. They have changed over the years, but that 's another story. I tried to get a monthly billing and tried to return the vehicle a number of times. I bank with Wells Fargo. Apparently, - decided to charge me all at once a month while we were still in negotiations. I did not have enough money in my account for a - charge and did not know anything about the charge. Wells Fargo paid that amount and overdrew my account. I complained and went ballistic. They gave me what they called a temporary credit. They just took the temporary credit from my account and overdre... |
Wells Fargo Bank account or service making/receiving payments, sending money January 20, 2016 - On - -, 2016 I wrote a check to Wells Fargo Mortgage for $3600.00 to pay off my mortgage. This was the payoff amount I was quoted by both their online site and a bank officer at their branch. The payoff amount I was led to believe included all interest due and processing fees. The bank has since come back told me that I have interest due and a processing fee of $18.00 due. After talking with Wells Fargo they have agreed to waive the interest charge, but not the processing fee of $18.00. I have paid the bank in full and should owe no more money. ... |
Wells Fargo Bank account or service making/receiving payments, sending money December 23, 2015 - I have been on the phone with Wells Fargo Bank several times but on - occasions for over 2-1/2 hours each time trying to resolve an issue since - - ( that 's - days ). I 've been transferred so many times with no one able to give me an answer to my issue. The worst call was when I was on the phone for - minutes and transferred - times ( I wrote all the names or the reps and the departments as I kept getting transferred ). The issue I 'm trying to get resolved is I made - transfers from an account I have with another institution, originating the transfer from the Wells Far... |
Wells Fargo Bank account or service making/receiving payments, sending money December 17, 2015 - This submittal is associated with complaint # - in that this is the bank my check was written against. I had made a mistake in writing a check ( # - ) to the assisted care facility for my mother 's care. The figure amount was $2000.00, however, the written amount was " - ''. Wells Fargo Bank credited my account for the abovementioned amount. When they received the actual check the discrepancy between the figure amount and the written amount should have raised a " Red Flag '' as to what is the correct amount to credit my account. Previous checks have been written against my account f... |
Wells Fargo Bank account or service making/receiving payments, sending money December 4, 2015 - On - -, 2015 we made a payment of $82.00 to - - -On - -, 2015 the Bank decided to send another payment in account of e-bill which was $81.00 without our authorization. Neither one of the account owners made such a payment and the money was taken arbitrarily by the Bank, causing impact to our finances. When we called in to place a complaint, we were told that we need to wait 10 business day in order to get our money back, which we deem not acceptable. ... |
Wells Fargo Bank account or service making/receiving payments, sending money November 21, 2015 - Around -/-/- or -/-/-, I banked with Wells Fargo in -, Az. I had checking, savings, and credit card accounts. I was a college student and my tuition status changed from out-of-state to in-state and so the amount of my financial aid checks significantly increased. At this time, I thought it would be a good idea to try to build credit history by putting a number of charges on my credit card and then paying it down when I received my next financial aid check. However, - semester, after I had made a large payment from my checking or savings account to my credit card account, I not... |
Wells Fargo Bank account or service making/receiving payments, sending money November 13, 2015 - I hired all state vanlines to move me from - to - in an - wheeler. Gvae them $1400.00 down. when they showed up on - they were in a rental penske truck ( like a - uhaul ) with another families belongins on it already. I went directly to wells fargo bank across they street and put a stop payment. called all state and they said too bad. I had to leave - of my belongings behind. then i proceeded several times to mail, fax all the documents to wells frago. as of - they are reversing the charges. this is in the handle of - and the attorney generals for consumer fraud. Well... |
Wells Fargo Bank account or service making/receiving payments, sending money November 13, 2015 - I have an account with - - and use their Bill Pay service. I erroneously mistypee a payment to my - account instead of my Mortgage account. I called - upon discovering the error and they called their bank ( Union Bank ) to refuse th epayment and trigger a refund. The sum was for $40000.00 ( inteded for a mortgage baloon payment ). THe payment was on -/-/2015. I created an incident from my bank and was promised immediate refund and still have not seen the payment. I am concerned by the callousness of the bank and would like to report this as a fraud upon consumers. The call ... |
Wells Fargo Bank account or service making/receiving payments, sending money November 6, 2015 - I recently wanted local banks to cash U.S Government Savings EE Bonds that I purchased 30 years ago. - of the - banks that I visited to get this done refused to even talk to me because I was not a customer. On advice from Treasury-Minneapolis MN, I filled out Form - from their website. I was to take it to any bank to certify my signature and call a toll free number if their was a problem. They refused. Since purchasing the bonds from a Bank, it is reasonable that a bank would redeem the bonds. I have written to the - Banking Committee about my problem in detail with copies sent -... |
Wells Fargo Bank account or service making/receiving payments, sending money November 5, 2015 - I wrote a check for $4200.00. The date I wrote on the check was - -, 2015. At this date I would have had sufficient funds in my account. Wells Fargo allowed this check to be cashed on - -. This caused my account to be over withdrawn by $800.00. Had the check been cashed - -, my account would NOT be over-withdrawn. I made - purchases the same day the check was cashed and these were subjected to $35.00 overdraft fees. None of these purchases were more than $20.00. Wells Fargo reimbursed me in full for - $35.00 charge but will only reimburse me $17.00 for each ... |
Wells Fargo Bank account or service making/receiving payments, sending money October 29, 2015 - I attempted to cash a check at a Wells Fargo, drawn on a Wells Fargo in - California. The customer service manager informed me that there was a fee of $7.00 to cash the check because I do not have an account with the bank. They refused to issue payment because I would not accept a $7.00 fee for funds drawn on their institution. ... |
Wells Fargo Bank account or service making/receiving payments, sending money October 19, 2015 - I hope you can help me and other retired individuals get to the bottom of this. I applied for a part time job as a mystery shopper as I have just gotten social security and it is n't enough to cover my bills. I received an over night package -/-/- while I was out of town visiting my son who had just found out that he had a -. My neighbor opened the package for me and saw it was a check for $2900.00 and it was my first assignment as a mystery shopper. I was to go to the bank and cash the check or deposit the check and take $400.00 for myself and go into a - and wire money to anot... |
Wells Fargo Bank account or service making/receiving payments, sending money October 17, 2015 - My wells Fargo account online was apparently breached by some scam artists and this comp is trying to blame me. Why on earth would I tamper with my own finances?? ... |
Wells Fargo Bank account or service making/receiving payments, sending money October 16, 2015 - HiI live in USA and While applying for a job online. One bad day I received a call from so called - from unknown number and taken my interview. Post that they mailed me job contract which I sent them back signed. The job was for a - company based in -, - named -. The job mentioned was of a sales and payment coordinator in which I have to collect/receive payment from the customers who are willing to avail travel services of the company mentioned and will pay on behalf of the services they enjoyed or intend to enjoy. Since the company does n't have office or branch in US they are ... |
Wells Fargo Bank account or service making/receiving payments, sending money October 15, 2015 - My wife paid a bill that did n't go through that came out of checking account 2 times wells Fargo put back - payment then the other but took back - $ which is still in question because I would like my money back I had - $ and some odd change in my account before the transaction. I 'm still missing a - $ I 'm not happy with the way they handled my case I want my - back ... |
Wells Fargo Bank account or service making/receiving payments, sending money October 15, 2015 - My daughter, - -, was hired by a -, - - -, as his administrative assistant. She had answered an add online and communicated via emails with the knowledge that he was to arrive in - within a week 's time. One of her duties was to set up a new office in -, Colorado. She was also to send money to an - - in Arizona via - -. Her employer was expected to arrive in - on - - and then she would have her first meeting to discuss the office location. A cashier 's check arrived to her home to purchase equipment and pay the - -. She took the cashier 's che... |
Wells Fargo Bank account or service making/receiving payments, sending money October 5, 2015 - - - -, - -, -, -, -, -, - ( - ) - -, - ) -, - -, -, - ( - ) - -, -, - - -, -, - - -, -, - - - - - - - -. -. - - -, - - - - - - , - - - : - PHONE : - : WELLS FARGO BANK ONLINE CUSTOMER SERVICE DEPARTMENTINFO TO : -DR.MR.PRESIDENT BARACK OBAMA HON . SECRETARY OF STATE - - DIRECTOR OF FBIINFO ALERT TO : -.PRESIDENT OF - - - - - -VICE PRESIDENT OF - - - - INSPECTOR GENERAL OF - POLICE SER... |
Wells Fargo Bank account or service making/receiving payments, sending money October 1, 2015 - My wife and I recently bought a house ; the escrow company we used was suppose to pay - of my credit cards, - with - - which was covered right away within the month the - - was with Wells Fargo which as of today has not been paid. They have me going back and forth with Wells Fargo and the closing escrow officer. Wells Fargo tells me the check was rejected while the escrow closing officer states the funds have been withdrawn, that the check was cashed by Wells Fargo on -/-/2015. Im still paying interest on that credit card and yet no one can tell me where that money is t... |
Wells Fargo Bank account or service making/receiving payments, sending money September 28, 2015 - On -/-/15, I lost my debit card and a single check. I went to the bank and filed a lost/stolen card, and set up a new bank account. I went through all the charges that were bad, and disputed them. I also advised other charges that were previously authorized, that I recognized. One of them being a payment for $180.00, and advised that was for one of my bills. The bank acknowledged that and also again acknowledged that on -/-/2015, when they followed up with me. I later find out that they reversed the payment, because they mistakenly considered apart of the dispute. This reversal c... |
Wells Fargo Bank account or service making/receiving payments, sending money September 28, 2015 - I lodged the below complaint with Wells fargo, initially by phone, then by mail and lastly by email. I have been plagued with extremely challenged customer service ( or lack thereof - with Wells fargo for a number of years so this current issue is of no surprise. My claim was initially denied on the premise that they ( WF - did not receive my written claim ( mailed in -/-/- 2015 ). I therefore re-submitted same via email ( - - 2015 ). I never heard back from them by mail, phone nor email from this latest submission! I therefore called in - 2015only to be told that the claim... |
Wells Fargo Bank account or service making/receiving payments, sending money September 20, 2015 - I had rented a holiday home in -, FL and transferred 50 % of the rental fee to the owner. As I did not want to transfer the money to - -, I asked for a bank account. I received a Wells Fargo account. After 2 months I received an email telling me I need to pay the final amount to keep the booking. This was unusual. I started some investigations and found out it was a complete fraud. The person was no real estate agent, the holiday apartment had been rented for a year, the phone no. was out of order and the management at the building in - never heard of him nor the owner. I found out... |
Wells Fargo Bank account or service making/receiving payments, sending money September 20, 2015 - ! I was scammed out of $8900.00 of my hard earned money, for a car that does n't even exist, and yet my bank refuses to call it fraud. '' They wo n't even file a fraud claim at this point. After several attempts to put in a claim for fraud, my bank still refuses to even consider the matter as nothing more than a consensual wire transfer, in which I knowingly gave all my money away to a crook. To make this domestic wire transfer ( which, to my understanding, was told that it was an escrow account ), I needed to include - pieces of information for the outgoing wire transfer request. It was... |
Wells Fargo Bank account or service making/receiving payments, sending money September 18, 2015 - I am enclosing the letter to the Attorney General 's Office. I am facing a hiring fraud and credit card fraud because Wells Fargo allows their accounts to reverse payments weeks after payment was received and spent again. I was paid through - Wells Fargo accounts and the funds were put into my credit cards, but they were taken away again ... leaving me with a massive debt. I went to the local Wells Fargo branch to see what could be done, but they would n't help because the I was not permitted to see the - accounts. I was scammed by - - - if that is her name - and - Systems... |
Wells Fargo Bank account or service making/receiving payments, sending money September 15, 2015 - I wrote a check for $700.00 for rent to my landlord ( - - ) at the beginning of -. After my landlord mobile deposited the check, it came into his account as per usual. However, a few days later, someone stole the check, cashed it, and the money was deducted back out of my landlord 's account. So, my check was stolen and my money was stolen. I reported the claim immediately after we found out to my bank ( Wells Fargo ) and he reported it to his bank ( - - - ). However, both banks REFUSE to reimburse me the $700.00 that was stolen from me. When asked why the banks wo n't re... |
Wells Fargo Bank account or service making/receiving payments, sending money September 7, 2015 - I had a bank account with Wells Fargo Bank. Not only did they charge me excessive overdraft fees for times when I know I had enough money in my account, and clearly were submitting the transactions from high to low, at the end of the day to make me pay more repeat overdraft fees, but I lost my wallet and checkbook in a terrible head on collision I was involved in, in - 2015, and my identity was stolen. My phone was smashed, along with my back, and because I was injured, and did n't know this was all going on, they said it was negligence to my account. I had - person call me about it, and... |
Wells Fargo Bank account or service making/receiving payments, sending money August 18, 2015 - My mortgage company denied my hazard insurance payment and purchased homeowner 's insurance for me at a premium rate. My mortgage company does not escrow my homeowner 's insurance and the banks actions may be an attempt to hold my insurance in escrow. I recently moved to a new home ( three years ago ) and I had no problem paying my homeowner 's insurance the first two years in my new home. ... |
Wells Fargo Bank account or service making/receiving payments, sending money August 14, 2015 - HERE IS THE FIRST EMAIL I SENTGood Morning -/-/2015 re stop payment removalOr it was until this happened! @!!!!!!!! I put a stop payment on a payment I had made to - that cost me $31.00. ... I now have to pay a late fee because when I went to pay - online it did n't work. I was not told that it takes 2 business days to remove it. I called the so called Customer Service Dept. and what he said floored me., I am sorry but there is nowhere in the script that says to tell you about the 2 days it takes for it to be removed. The supervisor - - told me that.. I said does n't that sou... |
Wells Fargo Bank account or service making/receiving payments, sending money July 28, 2015 - Wells Fargo Bank Changed the Routing Numbers without any notication causing my car payment made online to be returnded causing late payment fees ... |
Wells Fargo Bank account or service making/receiving payments, sending money July 23, 2015 - A tenant in my - wrote a rent check of $1400.00 and instead of making the check out to the park, she made it out to the park managers wife, The check was endorsed by the wife, then endorsed by the park as for deposit only '' and deposited in the park 's account. The tenant then became angry at the managers wife for some reason and went to the bank ( Wells Fargo ) to check on the check. The bank produced a copy of the check which showed the wife 's endorsement and the for deposit only '' park endorsement. The bank also produced the tenants account statement that showed the check being ca... |
Wells Fargo Bank account or service making/receiving payments, sending money July 13, 2015 - Good day, On - - -, 2015 I had to have some papers copied to give to a new landlord the Wells Fargo bank branch that I am a member of was open right before the holiday since, most business were closed and the bank was opened I went in to see if I could get the copies made that I needed and I was able to get the copies made. Nevertheless, while I was having the copies made - a branch employee of the Wells Fargo Bank and a new employee started to tell me how getting a secured credit card would help me get the apartment I was looking to move into since I was facing a 60 day evection n... |
Wells Fargo Bank account or service making/receiving payments, sending money July 6, 2015 - On - - I did a balance transfer from the - to my Wells Fargo credit card. As it turns out Wells Fargo left out a number - from my account number. - did not send an error message which is protocol whenever this happens. Consequently a check was sent and evidently did not get cashed. I 've been charged interest on each of these cards. They 've known about the mistake since - and I 've spent countless hours on the phone trying to correct this. Wells Fargo sent me an affidavit and gave me a number of option s, none of which would describe the present fiasco. I had to promise that... |
Wells Fargo Bank account or service making/receiving payments, sending money June 24, 2015 - Wells Fargo Bank failed to fulfill its guarantee to pay any late fees associated with payments sent through their Bill Pay service that are delivered late. My mortgage payment was scheduled to be sent on - -, and was guaranteed to be received by - -. It was not received until - -. If Wells Fargo does not properly complete a bill payment on time or in the correct amount, we will pay any late fees or finance charges that you reasonably incurred as a result, provided that your account was in good standing with the payee prior to this incident. '' ... |
Wells Fargo Bank account or service making/receiving payments, sending money June 23, 2015 - hello i have filed a complain about wells fargo with cfpb complain # - and explained that even though a let them know that reason i was canceling my debt card with them was that - rent a car was attempting to charge my card something i dont owe and canceled the card befor they actuly charged and still wells fargo paid those fradulant chargesthey did not do anything and know this company continues to charge my card as of -/-/- -with no reason please help me my account is about to be close because of wells fargo to acknowledge there mistake ... |
Wells Fargo Bank account or service making/receiving payments, sending money June 23, 2015 - We had a terrible experience with Wells Fargo fraud protection. They did not protect us AT ALL. In -/-/2015, my husband and I accidentally wrote and mailed - rent checks to our landlord, - each. We notified them and asked them to cancel the - check when they received it, or to hold it until next month. On -/-/2015, I viewed the checks online. - had been withdrawn from our account. I noticed that - had been altered. The payee name had been changed from our landlord's to a name that was unfamiliar to us. Our landlord informed us that they never saw the - check, and that the... |
Wells Fargo Bank account or service making/receiving payments, sending money June 17, 2015 - To Whom It May Concern ; Dear Sir/MadamI needed to pay - AED to a lawyer in - from my bank account that I have with Wells Fargo. This is not something that I usually do on my daily banking so I was not familiar or had any experience beforehand. I stopped by at a local branch located at - - - - -, VA, - to do the transfer. The exchange rate the branch gave me was - for - US dollar to which I agreed to since I thought Wells Fargo as a bank should have comparative rate that should be comparable to any other bank or any other financial services like - - who offe... |
Wells Fargo Bank account or service making/receiving payments, sending money June 15, 2015 - On -/-/2015 my account was negative $170.00 and some change. I deposit - at - and transferred - from my saving to my checking because there were - payments pending - for - in amount of - and - -. I had an ending balance of - at -. I pumped gas at - in amount of -. I had a balance of - at - pm. On Monday - - I still had a balance of $.00. I have my teller receip and my email receipt that prof that I did have enough money on my account to cover my dish network payment. You have returned my payment and charged me a fee of - dollars b... |
Wells Fargo Bank account or service making/receiving payments, sending money June 14, 2015 - Wells Fargo keeps taking withdraws from my Checking account without my consent ; I had a illegal amount of $81.00 from a - account that was n't mine. I called the - and they instructed me to contact Wells Fargo to get a CHARGE BACK for that amount. Wells Fargo did put back that amount ; only to take the amount BACK out of my account. And the bank refused to replace that even though it IS THERE ERROR to do so. I want my money back into my Checking account POST HASTE. I keep the printout of their error that bears out my concern. This has happened - ; and we faxed from another branch o... |
Wells Fargo Bank account or service making/receiving payments, sending money May 20, 2015 - My wife and I have filed with - -. we have enrolled - Wells Fargoaccounts. we closed our Wells Fargo account but my wife was a cosigner onour sons account so Wells Fargo started pulling money out of his accountwithout his knowledge or consent and without ours. No letters, emailstelling us anything ... |
Wells Fargo Bank account or service making/receiving payments, sending money May 15, 2015 - I made an electronic transfer of - from my checking account to my credit card account, both at wells fargo. Wells fargo now says it will take 3 days for that to be credited to my caRD. dURING THAT TIME THEY HAVE MY MONEY AND CAN EARN INTEREZST ON IT. ... |
Wells Fargo Bank account or service making/receiving payments, sending money May 9, 2015 - RE : --PRIVILEGED AND CONFIDENTIALCOMPLAINT : -Dear Wells Fargo Bank : I am in receipt of your regular mailed letter thot mirrors the online letter I IMMEDIATELY RESPONDED. Now, let ME, -, provide clarification. The rental deposit annual interest payment is mandated for ALL LANDLORDS to paying tenants annually. I received the $1.00 check dated -/-/- sometime late in -/-/-. I was unable to cash or deposit $1.00 official - check ( does not contain remarks noting 'void ' ) If the money has not been returned to the sender, then the money should be sitting in a bank ACCOUN... |
Wells Fargo Bank account or service making/receiving payments, sending money May 4, 2015 - My elderly mother and I went to a Wells Fargo Branch in - -, - where my mom has an checking account. My mom asked to add me onto her checking account so that I could pay her bills while she is receiving medical care. The gentleman asked name, address, ssn, date of birth and place of employment? I answered all questions thinking this was for adding me to the account even though I was puzzelled by employment question. The rep never said what he was collecting the info for? He returned to inform my mom and I that my credit would not allow me to be added to her account! '' My mom was ver... |
Wells Fargo Bank account or service making/receiving payments, sending money April 24, 2015 - My mortgage is due the - of each month as usual. However, by the - day I began receiving phone calls daily at work and on my cell phone concerning the delinquent '' payment. The mortgage was paid by the - and I asked them not to call me during the grace period. I was told there is no grace period as the loan is due on the - of each month. I requested they did not call me repeatedly any more until the mortgage was assessed a late fee or actually reported to the credit bureau. ... |
Wells Fargo Bank account or service making/receiving payments, sending money April 24, 2015 - We called to place a stop payment order on a check with Wells Fargo bank, was told that the order was placed, but 10 days later the check was cashed. We called Wells Fargo and they admitted they made a mistake, but would not help us resolve the situation in any way. This was highly disruptive for our organization because we are a - and services from that check were not rendered, which is why we needed the stop payment, and now we have no way of reclaiming those funds an Wells Fargo has refused to help us in any way. ... |
Wells Fargo Bank account or service making/receiving payments, sending money April 24, 2015 - I found out that a loan I had was with a lender that is void in my state, and that the loan that I had with them was considered void in my state. I notified the lender, -, that the installment loan online I had with them was void in my state, meaning that it should never have been offered to a resident of my state. I also made a letter out to my bank, Wells Fargo, notifying them that the lender was not authorized to debit from my account, and that I wanted them to return monies sent to the originating institution ( lender 's bank ) and to give the ACH transcript for that originating bank. I... |
Wells Fargo Bank account or service making/receiving payments, sending money April 22, 2015 - On - -, 2015 at around -, I visited the branch at - - -, - -, FL -, to purchase euros. I used a credit card after being assured - by the teller that it would process as a charge and not a cash advance. I told him that I would pay cash if it processed as a cash advance because I did n't want to pay the cash advance fees. I looked at my account online a few days later and discovered it had been processed as a cash advance. I was finally able to speak with the branch manager, - -. She took my information and told me she would get back to me. She called two days... |
Wells Fargo Bank account or service making/receiving payments, sending money April 20, 2015 - We finance a bed bought at - in - 2014. We return the bed and upgraded to a different bed in - 2014. Originally there was no interest for 3 years. Since we returned our other bed and upgraded to a different bed, there was a additional cost of $610.00. finance for 6 months. Wells Fargo does combined billing on - statement which is confusing and a little deceitful to the consumer, so now we are having to pay finanace charge on the 6 month portion. If we would have known, and the billing was billed separately, we would have paid that part off. ... |
Wells Fargo Bank account or service making/receiving payments, sending money April 17, 2015 - When setting up an electronic payment from my Wells Fargo checking account to pay my Wells Fargo credit card, I mistakenly entered $13000.00 instead of $1300.00. I did not know the error occured until I recieved an email from Wells Fargo on - - at - - notifiying me that it had advanced funds to cover an overdraft. After reviewing my records I found that I had made an input error when scheduling payment from my Wells Fargo checking account to my Wells Fargo credit card ( inputting $13000.00 rather than $1300.00 ). I immediately contacted Wells Fargo to advise them of the iss... |
Wells Fargo Bank account or service making/receiving payments, sending money April 2, 2015 - on -/-/15 I set up bill pay to pay the account that I now have to pay by check I set up the following accounts - - per month, to be paid on the - of each month, also - - for $100.00 to be paid on the - of every month, - other payments for magazine subscriptions - for $49.00 to - - & - to be paid - on - - and - to - for $18.00 to be paid - on the - of - they paid - & - $49.00 on the - - $18.00 on the - - $30.00 on the -. then they also paid - & - another $49.00 and - Payments to - - ... |
Wells Fargo Bank account or service making/receiving payments, sending money March 25, 2015 - Brief summary : It appears that there may be fraudulent activity on my - mother 's Wells Fargo account. Due to security concerns, Wells Fargo was unable to help us on the phone, and directed us to visit a retail location. The bank staff there ( -, PA ) were hostile, uninformed, and impossible to work with. Fraud is an important concern for all of us. Wells Fargo initiated contact with us to request follow-up, but their staff have completely failed to help. ... |
Wells Fargo Bank account or service making/receiving payments, sending money March 24, 2015 - There are two components to the bank fraud that I discovered this morning. 1 ) Wells Fargo changed my corporate bank account number without advising me. 2 ) A customer attempted to send me an electronic payment last Friday via ACH. I never received the payment. After contacting Wells Fargo, they explained that my bank account changed. I then attempted to determine when this changed by looking at the previous bank statements. When I pulled my - -/-/2015 bank statement from their online banking system the statement reflected the NEW account number. I then pulled a copy of my - -/-/2015... |