Wells Fargo Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Wells Fargo Bank account or service department,

Checking account Making/receiving payments, sending money New Jersey

HiI live in USA and While applying for a job online. One bad day I received a call from so called - from unknown number and taken my interview. Post that they mailed me job contract which I sent them back signed. The job was for a - company based in -, - named -. The job mentioned was of a sales and payment coordinator in which I have to collect/receive payment from the customers who are willing to avail travel services of the company mentioned and will pay on behalf of the services they enjoyed or intend to enjoy. Since the company does n't have office or branch in US they are recruiting such agents like me for collecting the payment. One day I received a mail via - at my address containing a check of -/- USD of - - - on which my name was written as a beneficiary. Immediately after I received a mail from company 's head agent who was suppose to be my manager named - - stating that I need to deposit this check in to my account and after deduction of - % ( e.g. -/- USD ) have to send the


legal expenses will be born by them. Considering this offer a lucrative one I accepted and as a first task I received this check of -/- USD which I deposited in to my wells fargo bank 's checking account. While going to withdraw the balance amount ( - % after deducting my so called - % commission ) on next day in to the bank I came to know that the check could n't be cashed because it 's a forged one. That 's fine but additionaly the bank has close my account and debit/atm card saying that I am no more be able to use or bank with wells fargo bank not now nor in future as my banking relationship with the bank is ended because of this forged check I deposited but not cashed or withdraw. I became a victim of someone else 's forgery but I am punished by closer of my account. I spoke to bank manager personally as well to customer services and also to their fraud department. They all refused to re-activate my account saying because of this forgery your account is permanently closed and better you find some other bank to deal with not well fargo. My concerns and the help I seek from you are as follow ... 1 ) Can bank close my account in such case/2 ) Can they re-activate/reopen my account considering me a victim of forgery? 3 ) Do I be considered guilty in such case? How? Since I am not the culprit but a victim? 4 ) Will this incident reflect bad in my back ground check? 5 ) Will this be effect any thing adverse or bad on my credit score? Please help me answering this.. Thanks a lot in advance. Rgds, -

Wells Fargo customer in New Jersey
Oct 16, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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