Wells Fargo Bank Account Or Service Complaint

Wells Fargo Bank account or service department,

Checking account Making/receiving payments, sending money Utah

There are two components to the bank fraud that I discovered this morning. 1 ) Wells Fargo changed my corporate bank account number without advising me. 2 ) A customer attempted to send me an electronic payment last Friday via ACH. I never received the payment. After contacting Wells Fargo, they explained that my bank account changed. I then attempted to determine when this changed by looking at the previous bank statements. When I pulled my - -/-/2015 bank statement from their online banking system the statement reflected the NEW account number. I then pulled a copy of my - -/-/2015 statement from my local drive which I had downloaded back in -. The - statements ARE DIFFERENT. Meaning, that the Wells Fargo Online Banking system is displaying incorrect banking information to their consumers ( i.e. fraud ). It is not clear because no one has investigated this whether this is the result of fraud, weak internal controls in their IT process or some other reason. No consumer should assume that the information they are receiving from Wells Fargo is credible or accurate.