Wells Fargo Bank Account Or Service Complaint

Wells Fargo Bank account or service department,

Checking account Making/receiving payments, sending money New Jersey

My elderly mother and I went to a Wells Fargo Branch in - -, - where my mom has an checking account. My mom asked to add me onto her checking account so that I could pay her bills while she is receiving medical care. The gentleman asked name, address, ssn, date of birth and place of employment? I answered all questions thinking this was for adding me to the account even though I was puzzelled by employment question. The rep never said what he was collecting the info for? He returned to inform my mom and I that my credit would not allow me to be added to her account! '' My mom was very upset over the news. I asked the rep did you run a credit report '' inwhich he replied no I did n't ''. A week later I received a note from - that Wells Fargo had run a credit request! Should n't I have needed to sign an consent to release my credit report to Wells Fargo and should n't the rep have only released that information to me?