Wells Fargo Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Wells Fargo Bank account or service department,

Other bank product/service Making/receiving payments, sending money Texas

On - -, 2016 I wrote a check to Wells Fargo Mortgage for $3600.00 to pay off my mortgage. This was the payoff amount I was quoted by both their online site and a bank officer at their branch. The payoff amount I was led to believe included all interest due and processing fees. The bank has since come back told me that I have interest due and a processing fee of $18.00 due. After talking with Wells Fargo they have agreed to waive the interest charge, but not the processing fee of $18.00. I have paid the bank in full and should owe no more money.

Wells Fargo customer in Texas
Jan 20, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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