Checking account Making/receiving payments, sending money
Wells Fargo Bank account or service department,
Checking account Making/receiving payments, sending money California
I had a bank account with Wells Fargo Bank. Not only did they charge me excessive overdraft fees for times when I know I had enough money in my account, and clearly were submitting the transactions from high to low, at the end of the day to make me pay more repeat overdraft fees, but I lost my wallet and checkbook in a terrible head on collision I was involved in, in - 2015, and my identity was stolen. My phone was smashed, along with my back, and because I was injured, and did n't know this was all going on, they said it was negligence to my account. I had - person call me about it, and I am fuzzy, about the timing of all this stuff, so I was n't sure what to say about the exact times of these occurrences. The person I spoke to said to go to a branch and work it out with a teller. - days later I received a letter saying they had found that I was responsible for the money spent, because I had n't kept a close tab on my pin #. This letter was clearly in the mail at the time of the conversation with the bank. I was n't given time to even figure out what happened. I do n't even know where to begin. This is complete -. The majority of the fraud was on the checks. I 'm not completely sure what happened, but I know that I am getting -. They closed my account with a - closing balance. I am the victim. This is not fair.
Wells Fargo customer in California
Sep 07, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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