Checking account Making/receiving payments, sending money
Wells Fargo Bank account or service department,
Checking account Making/receiving payments, sending money Maryland
This submittal is associated with complaint # - in that this is the bank my check was written against. I had made a mistake in writing a check ( # - ) to the assisted care facility for my mother 's care. The figure amount was $2000.00, however, the written amount was " - ''. Wells Fargo Bank credited my account for the abovementioned amount. When they received the actual check the discrepancy between the figure amount and the written amount should have raised a " Red Flag '' as to what is the correct amount to credit my account. Previous checks have been written against my account for the figure amount ( $2000.00, - thru - ). When I questioned the bank 's Branch Representative of why this check was not denied. I was informed that they go by the written amount and not the figure. This I believe to be improper business practice because it might render a customer account in an overdraft situation.
Wells Fargo customer in Maryland
Dec 17, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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