Other bank product/service Making/receiving payments, sending money
Wells Fargo Bank account or service department,
Other bank product/service Making/receiving payments, sending money Florida
HERE IS THE FIRST EMAIL I SENTGood Morning -/-/2015 re stop payment removalOr it was until this happened! @!!!!!!!! I put a stop payment on a payment I had made to - that cost me $31.00. ... I now have to pay a late fee because when I went to pay - online it did n't work. I was not told that it takes 2 business days to remove it. I called the so called Customer Service Dept. and what he said floored me., I am sorry but there is nowhere in the script that says to tell you about the 2 days it takes for it to be removed. The supervisor - - told me that.. I said does n't that sound ridiculous '' ... The - answer was
- EMAIL -.-.2015Since this email below that I have not received a response to now I am having a hard time believing that no one can help me release a stop payment ... What in the world has to happen behind the scenes to get a release down. Sounds to me like the airline co. that charge you to flip a switch which made the judge pretty mad. so now my - payment will be 6 days late because first no one let me know when I set up a stop payment that it takes 2 Business Days to release it ... First ludicrous statementand - I release it - Wed - - and now I find out it wont be released until Mon - - ... SO SINCE NO ONE IN THIS CO. IS WILLING TO EVEN ANSWER ME i AM NOW GOING TO THE BANKING COMMISSION AS WELL AS - - TO E-POSE THE RIDICULOUS BANKING RULES THAT PROBABLE ONLY APPLY TO CUSTOMERS WHO RUN YOUR BUSINESS AND NOT THE PEOPLE THAT WORK THERE.
Wells Fargo customer in Florida
Aug 14, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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