Other bank product/service Making/receiving payments, sending money
Wells Fargo Bank account or service department,
Other bank product/service Making/receiving payments, sending money Florida
on -/-/15 I set up bill pay to pay the account that I now have to pay by check I set up the following accounts - - per month, to be paid on the - of each month, also - - for $100.00 to be paid on the - of every month, - other payments for magazine subscriptions - for $49.00 to - - & - to be paid - on - - and - to - for $18.00 to be paid - on the - of - they paid - & - $49.00 on the - - $18.00 on the - - $30.00 on the -. then they also paid - & - another $49.00 and - Payments to - - - for $100.00 and - for $110.00 then on the - they paid another $18.00 to -, another $49.00 to - - & - and another $30.00 to - they also paid $24.00 to - which I had set up auto pay on the - of every month back in - ( Remember this - I paid - and - ) I realized what happened and called them on the - and they said I must have hit
subscription. on the - they returned the - for $18.00 to - and - - for $49.00 but paid - $25.00 I called them that day and they said they did n't understand what happened but they would reverse they - to - and the - to - - & - then on the - my payment to - - - - for electricity came for $130.00. which I was short because I thought they had reversed the - items on the - but charged me an over draft fee of $35.00 for the electric payment which would have had enough money in the account if they had reverser the - items on the - or - I knew that i would not have enough money to last me till the - of the month ( thanks to them ) so I went to - And took out a pay day loan for - now we come to the - and my rent was due on the - so to be able to have the money in the account that i would have to authorize them to sent a check to the mobile home park I live in on the - in order for it to reach the park by the due date. Stupid of me I thought they would sent a check to the park and take the money out of my account when the check was cashed.But no they are kiting checks for bill pay customers they take the money out of our accounts and hold it till the check comes back to them.that 's not right times - of bill pay customers and the are making a tidy sum of money by using our money for - to 6 days.come to the - and they take out the $400.00 rent check which their was n't their so another $35.00 overdraft fee of $35.00 .now the I did go on line to bill pay and I hit the button to cancel the $400.00 rent payment which they said could be canceled up until the time the check was cashed and for some unknown reason to me or - - - their ebill came in on the - instead of the the - like it had been since - I called - and talked to a - then electronically reversed and said she would sent them an Email stating that some how a mistake was made and the would resubmit the payment on the - so as to keep me from having another overdraft fee.I went on line and their was $26.00 dollars in checking account and they had put back the $7.00 into my savings account. so my little Pension check For $450.00 had been eaten up by overdraft fees and the rent check for $400.00 so i went to - the store and got cigarettes for $4.00 and another $7.00 for pet supplies at another store and on to the grocery store and figured I had about $14.00 left in checking so purchased Items totaling - and was embarrassed that my debit card was declined I had $10.00 i paid that and put on my debit card $1.00 which was accepted.I get home I got - overdraft.
Wells Fargo customer in Florida
Apr 02, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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