Citibank Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Citibank Bank account or service department,

Checking account Making/receiving payments, sending money New Jersey

Accepted Citibank promotion. Deposited $15000.00 and was to receive $400.00 bonus on - -, 2016. After several calls, no action, and the bonus amount is still missing from my account. Same issue as Complaint ID - This is unconscionable and outrageous.

Citibank customer in New Jersey
Feb 04, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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How Citibank handles Making/receiving payments, sending money complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20167/20169/201612/20162/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankMaking/receiving payments, sending money67.5%22.0%4.9%1.2%4.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money0.1%5.3%3.8%1.9%2.6%18.3%67.1%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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