Wells Fargo & Company Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Wells Fargo & Company Bank account or service department,

Checking account Making/receiving payments, sending money Maryland

On - while paying bills via the online bill pay service connected to my Wells Fargo checking account I in advertently paid - $2000.00 instead of $220.00. I went to the bank the next morning at - am when they opened to rectify the situation. They told me it was too late - just call -. On - -, I received a call and an email from - to let me know that they returned the entire sum to my checking account. My checking account has still nit been credited with the funds and the banks response - every day is " we can see that the money has been returned but we ca n't tell you when it will be back in your account. Today is - -. This is both ridiculous and dishonest. This is my money - not Wells Fargo 's money. How can I get my money back?

Wells Fargo & Company customer in Maryland
Mar 08, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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