Cashing a check without an account Making/receiving payments, sending money
Bank of America Bank account or service department,
Cashing a check without an account Making/receiving payments, sending money North Carolina
Today, -/-/2017, I attempted to cash a check from my son-in-law made out to his mother, my wife at Bank of America, - branch, -, NC. Since my wife is not only - but recently -, she is rather -. However, I have cashed 7-8 checks from him to us at the same location. I place our identification - Id/drivers license, both bank cards from the - banks we do use, not Bank of America. They use the " California security screens '' which consist of 1 '' of bullet proof glass and a 3 '' opening to place your identification. I had placed her ID on the left side and my ID 's on the right side of the half-round tray. The Financial Center Operations Manager, -, was starting to give her OK by initialing the check for cashing. As she stopped and reached for my ID, I reached over to push it up for her to reach. My ID and - bank card fell down on the counter. I said excuse me. She suddenly stopped and said " NO ''. I asked her what was wrong as she replied, " I am not going to authorize it because
a business card, which she did produce. I believe other people, potential customers and Bank of America officers should be aware of this women 's attitude and refusal to cash one of there own checks. I plan to make everyone I can aware of the - service or bad attitude I encountered this morning. Being -, I was -, I am used to people being rude to me but I did not give this lady any reason to prejudge me and fly off the handle so quickly.
Bank of America customer in North Carolina
Mar 27, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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