USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Other bank product/service Making/receiving payments, sending money Texas

Hello, Re-- my name is - - -, I have been paying - mortgage through my checking account. I actually paid the full amount which was due on - -, -, There is a problem with USAA lost Medication Department. ( - - ) has confirmed they have not received any payments. However, my bank which sends the payments. through electronic has confirmed - has been accepting the payments. On - -, -, I was on the phone with - and my bank, and the bank confirmed the payment and the address. This information is recorded. so Please listen to the recording. - - has sent the letter from their research department ( - ) - confirming no payments have been made. Letters dated - - and - - -. On - - I received my check uncashed from - loss mitigation department. ( the check they say they did not receive ) photo attached. One thing Lost mitigation department can not lie about my electronic payments. - - actually sees the payments, - - has stated he will not send - anymore funds all the funds will go to USAA corporate office. It is evident that someone at loss - is trying to sabotage him. There is n't any reason for 5 payments received before -/-/- and they are all lost and not received. The last electronic payment was returned, I have actually - with signed confirmation to USAA Headquarters - - @ - has advised no to do so. However, - has lost faxes and payments. It 's evident there are issues. Here are all the payments sent. Which are $2000.00, $200.00, $1600.00, $1800.00, $1800.00, >= $1,000,000 I believe these amounts take care of all the payment which were due. Now if - - sends them back and lies about it. - - actually have copies of the letters they have sent. She claims she ca n't listen to the conversation. It shows pure laziness and deceitfulness.