USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Other bank product/service Making/receiving payments, sending money Virginia

I have an equity loan with USAA and set up an automatic payment from a USAA account. On - -, I see in BIG RED LETTERS that my account is overdue. I am a - veteran who has NEVER had a payment overdue by one minute much less than three days. After calling USAA, they tell me their system is down. However, that does not resolve that my account is over due. I made a manual payment and yet it will still and always be reflected as overdue. Furthermore the bank was of the mind that it was no big deal. That they can not fix a computer error at the snap of their fingers, their words. This is huge. While it wo n't affect my credit and I paid before any late fees were assessed, it will show 1-30 days late and has already attacked my integrity. The BIG RES LETTERS did not say we have a an issue and will make payment .. it said that the account is overdue