Review and analysis of over 112 Credit Card complaints against Synchrony Financial
Synchrony Financial consumers have reported over 112 official complaints related to Credit card. Out of the 112 consumer complaints against Synchrony Financial, 15% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 27% resulted in non-monetary compensation.
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Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt April 4, 2017 - On -/-/2017 I sent a dispute letter to - requesting validation of this debt - including an item bearing my signature. All I received in response on -/-/2017 was - Credit Card statement. I again requested validation on -/-/2017, and again received no further information to validate the debt. On -/-/2017 - claimed my request was similar to the first and unless I provided more information no additional response would be given. I sent another detailed letter on -/-/2017 asking several specific questions to validate my debt, and on -/-/2017 - again responded with a letter th... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm March 21, 2017 - - at - I was woke up by a - man claiming to be a Police Officer. He asked if I was -. I told him yes. He then wanted to know if I knew a - or -. I told him I did not. He then said that - or - had my name in his address book and it was important ( leading me to believe the man may be hurt or dead ). I repeated that I did not know him. He then asked if I lived at -? I told him that I did. He thanked me and hung up. I thought it was highly suspicious and as I do n't live in the nicest area of town became frightened he was maybe looking to break in. I then called the num... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt is not mine March 1, 2017 - on -/-/2016 I sent a debt validation letter requesting alleged balance including calculation, proof that the account is correct, documents showing I agreed to pay this debt and agreement that grants authority to collect this debt. I have not received any response from them.... |
Synchrony Financial Debt collection communication tactics used obscene/profane/abusive language February 15, 2017 - I was speaking to a manager named " - '' he was ok to talk to and when I called to speak with him to pay it off as it was a pay to delete the woman on the other end of the phone who was the " manager '' on duty she told me to go - myself and other prophanity they do not pay to delete. I was promised over a recorded line they would delete this and it would not affect my credit score.... |
Synchrony Financial Debt collection improper contact or sharing of info contacted me after i asked not to February 10, 2017 - I told my debt collector that I got in - different car accidents and that I had to pay for my deductible and car rental out of pocket along with being very ill. I told them that I could n't pay them at this time and that as soon as I get enough money that I would make a larger payment towards my debt. I was not working and that I only received SS for a - and I get oaid once a month. I did have a part rime job but that ended several weeks ago. I asked them in a nice manner to stop calling me they said that they have to collect the debt and I told them I understood but they were making me ... |
Synchrony Financial Debt collection communication tactics threatened to take legal action February 10, 2017 - Continued to call and threatening me calling at different times and stating someone will be waiting on me with legal documentation outside of my home and job... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt resulted from identity theft February 8, 2017 - I have a Fraudulent Old Navy account on my credit bureues I have called Sychrony Bank the holder of this account and spoke with there - department, I was told they have closed the application and will send notice to the bureaus for deletion of the trade line, However I later discovered that they did not send over any information to the credit bureau, and the bureaus are reporting me as late and derogatory, Because of this I have lost over a - points from my - scores, I also reported this fraudulent activity to the local police, -, - district attorney, and FTC. I want this fraudu... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls February 7, 2017 - CareCredit would call my cellphone, sometimes from - to almost - everynight trying to collect a debt. They would call every hour to every half a hour.... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm February 5, 2017 - Calls begin at - and do not stop until around -. They now call from an unknown number back to back to back & leave repeated voice mails after each call... |
Synchrony Financial Debt collection false statements or representation attempted to collect wrong amount February 4, 2017 - Fail to report the debt correctly to the credit bureau. They are reporting the item to all - credit bureaus incorrectly and this is causing me to not obtain a mortgage. They reported to the credit agency 's on - that it is an installment loan, another states that its closed, and the other open with the incorrect balance. The other issue is that I had autopayments setup with this company and they take the first payment then cancel the autopayment.... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt was paid February 2, 2017 - In roughly -, I was called by an - call center commissioned by Walmart to collect a debt. The representative stated I owed some outlandish amount nearing - - dollars American. I challenged the claim stating '' I find that hard to believe as I only have a - dollar limit ''. The representative shrugged this off and proceeded to ask how I was to pay. I asked for an American counterpart with none given and hung up. I contacted GE money, who carried Walmart credit card accounts and informed them of the error. The representative opened my account and too was shocked and laughed at the... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt was paid February 1, 2017 - collection agency stated that once debt is paid i would receive a letter of satisfaction debt paid in full and request from major credit bureau to remove from my credit once debt was paid i did get a paid in full letter but no request for deletion from my credit when asked why there was no deletion statement they said they report only i told them i was told they do deletions they referred me to merchant and merchant says they sold account im getting the run arround... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm January 22, 2017 - I owe money on my Sam 's Synchrony Bank Mastercard. I am in a debt management plan with - to help make the payments. I constantly am receiving phone calls at abnormal hours of the week, such as on the weekends and at night time claiming to be collection calls, but then when we pick up the phone, no one answers. So, someone there is stalking us via the telephone.... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls January 21, 2017 - I had signed up with PayPal Smart Connect which was supposed to help keep my bank account safe when making purchases online but was to automatically deduct the amount from my account and " filter '' it through PayPal so the vendor could gain access to my bank. Somewhere along the line the Smart Connect merged with the credit, which I was unaware of. I made a $70.00 purchase, which I had assumed came out of my account already. It was n't until the first payment was late that I received an email notifying me. So I made the first minimum payment late but they threw on a $25.00 late fee. The s... |
Synchrony Financial Debt collection communication tactics used obscene/profane/abusive language January 20, 2017 - - uses abusive language in the way they attempt to collect a debt. They are very aggressive and intimidating in their manner. They need the money NOW and insist on getting your banking information before they send you written acknowledgement of your arrangement. They have REFUSED to send me a written acknowledgement of our arrangement and they said it was due to an " open complaint ''. I stated that my complaint had nothing to do with our arrangement and that I was entitled to file a complaint every time they were nasty to me and I would continue to do so until they changed therir tactics. ... |
Synchrony Financial Debt collection improper contact or sharing of info contacted me after i asked not to January 20, 2017 - We have been dealing with a debt collection agency which has turned from a debt to a harassment. We are now getting -- calls a day on - different verizon cell phones. Not to mention the certified letters and the regular incoming mail. We have spoken with this company on several different occasion to work out a payment plan for the company just to play around with the interest rates and payment amounts. Even after bringing the account up to date. We have also asked the company not to call back since we are more than aware of the bill especially considering the call volume. We even rec... |
Synchrony Financial Debt collection communication tactics threatened to take legal action January 19, 2017 - I incurred debt on a WalMart Mast Card. I have financial difficulties and - - - , - set up 6 months of payments at $150.00 per moth for 48 months. They made me do this via automatic withdrawal from my bank account. I have to re-set this up every 6 months with new check numbers. Last month they took the $150.00 with chk # -. Then 3 days later they took another $150.00 without my permission from WalMart ACH online. I repeat, I did not do anything online. I called my bank and filled out a form and I got my $150.00 back. Now for this months payment on -/-/- they took ou... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt January 17, 2017 - The following is a timeline of events and errors made on the part of - ( debt collection ), Synchrony Bank, and Lowes ... - - - notified us of their intent to collect on a - credit card debt * We initially had no idea what they were referring to, we never received a billing statement from - ( synchrony Bank ) based on the fact we had moved our primary residence - -, We requested from - to substantiate Debt ( we understand they have 30 days to prove debt and we did not receive statements until -/-/- * The statements they provided on -/-/- did not c... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt is not mine January 16, 2017 - I had originally purchased a set of bar chairs for my kitchen from ROOMS TO GO ( Creditor : SYNCHRONY FINANCIAL ). At the time of purchase I was told that they only had - in stock but that they could sell me the showroom model as well. Once both were delievered I realized the chairs were different and did not match. Naturally, I called and had - of them returned with the expectation of ordering another of the same type. This is where the problem started. It was after the return of the chair that Rooms To Go failed to credit my account for the chair I had sent back. After many attempts to... |
Synchrony Financial Debt collection taking/threatening an illegal action threatened to sue on too old debt January 12, 2017 - They are calling ever contact numbers regardless of who it is. Telling them that if I ca n't be found they will track me. I called the company and they are trying to get me on a - credit card from - that was paid in full in -... |
Synchrony Financial Debt collection false statements or representation attempted to collect wrong amount January 12, 2017 - I recently set up payment plans with a collection agency in -/-/-, I set up for - dollars at the end of each month to be taken out and for the first payment to be taken out -/-/-. I paid - dollars over the phone for the month of -/-/- over the phone the same day I set up my payment plans. Well then at the end of -/-/- someone took out - dollars out of my account which I didn not give consent to. I strictly stated over the phone for the second payment to start in -/-/- so I know it 's only - Dollars but I did not consent for that money to be taken out of my ... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls January 9, 2017 - Calling back to back within the same hour from blocked/unknown number... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls December 30, 2016 - ive asked to please stop calling that i am working with a company for debt relief but they constantly do not stop, they start as early as - and some times nearly - even on sundays... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm December 28, 2016 - Lowe 's ( Synchrony is the what comes up on the caller ID ) has called at least daily since we were just 4 days late with our payment. They call during the day but also between - at night! We have a young family and this is incredibly disruptive. We are aware we are late with this payment and I told them we would pay as soon as my paycheck is in, which is this week, but they have not stopped. We have now had the phone off the hook for the past few days because it 's gotten so bad!... |
Synchrony Financial Debt collection taking/threatening an illegal action sued where didn't live/sign for debt December 27, 2016 - Collection company had never contacted me when I lived in -, where my debt was originally signed. Upon moving to -, and after I contacted - to repair my credit, it seems - has purchased ALL of my debt in addition to my husband 's. I have court summon, which I settled but they refused to take my - into consideration when agreeing to an amount and refused to accept monthly payment arrangements that I could afford. This company has come after us now. I explained to collection company 's attorney that I am - and this credit delinquency arose due to a - for a year. I also expre... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt December 24, 2016 - No one contacted me from collection agency with proof of debt... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt December 23, 2016 - On -/-/- I was contacted by - - of The Counsel Firm in - Ca. He informed me that I had an outstanding balance of - with - - - threw GE Capital and they now own the claim and account. He verified my - and SS #. I was convinced I had paid it, but he was so convincing that we negotiated a settlement of - and he sent me paperwork to make payments. I have not signed the paperwork, because I was still trying to figure out if this was a legitimate debt. No one can tell me if this is legitimate and now they have taken - out of my checking account. He said he did n't ... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls December 23, 2016 - I have been receiving numerous calls from Synchrony Bank from - - to - -. They are calling 20 plus times a day. I have repeatedly asked them to stop calling and have explained to them that I will pay them when I have money. I have asked for a cease and desist notification to be put on the account under my social security number and they stated that they will notate the account and then 5 minutes later they call back. I have advised them that the account should be notated and that they need to stop calling.... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls December 17, 2016 - CONSTANT PHONE CALLS ARE BEING MADE TO THIS NUMBER WHICH IS MY FAMILIES NUMBER NOT MINE. I HAVE TOLD THEM TO STOP NUMEROUS TIMES AND THEY CONTINUE TO KEEP CALLING. THEY ALSO CALL MY PHONE NON STOP... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt December 17, 2016 - I have no knowledge of this debt. My account with - credit bureaus has a fraud alert unit. The credit bureaus must provide me with written authorization or delete asap. I request that each and every account or inquiries be removed and I request an updated credit report reflecting changes.... |
Synchrony Financial Debt collection communication tactics called after sent written cease of comm December 14, 2016 - Our firm, - - , - has sent to Synchrony Bank, d/b/a Old Navy Visa, on behalf of our client, the appropriate Cease and Desist letter and POA. The bank has confirmed receipt of the POA and CAD letter on - -, 2016 and continue to contact our client up to 7 times a day, since - 2016 to current.... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt December 13, 2016 - I have requested information/validation on this debt bearing my signature and have not received anything stating that I owe this money and by law if the consumer ask for validation they must also show proof of signature. - - have repeatly responded stating that they have investigated and verified the validity of my debt and do n't even allow me to dispute their claim. I have never done business with - -, never signed a contract, nor do I owe them any money.... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls December 7, 2016 - 65 phone calls in the last 21 days ... from Synchrony Bank/Care Credit for a bill that is one month past due. I e-mailed them as soon as I knew it would be past due and told them I would pay today -.... |
Synchrony Financial Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay December 4, 2016 - Kept calling me all hours snd still do..they told me I could settle my debt for -. And then decided that was n't enough..they are charging me double of what I owe..and went into my account and hacked my computer ... .destroyed it..gave me a worm..threatened to take everything I own..they are suing me for the money I oue them..they said they can enter the Condo I live in, it does n't belong to me.. I was so scared..I do n't think this is right ... they held up my payment and charged me the highest interest.. I lost my job and had to take my early Social security, which is peanut..I asked to ... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt is not mine November 28, 2016 - I did hold a credit card account with - issued by Synchrony Bank from -/-/- till -/-/- when it was closed. On -/-/- was the last payment made on the card showing zero balance. Since -/-/- till -/-/- there was no activity on the account. During the months of -/-/- I have received a notice from a collection agency that I owe them $690.00 that they claim I did not pay -. When asked to prove the charges no one was able to produce said charges because they never existed. Since -/-/- till now I have not received what I have requested but said information wa... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls November 26, 2016 - I legitimately owe Walmart MasterCard ( Synchrony Bank ) money. But I have told them many times on the phone that I ca n't make my payments so I will be consolidating all of the credit cards I owe together for one monthly payment that will be distributed each month to all the credit cards I owe through my debt management plan that I 'm on. Yet, this number continues calling me day and night! They call in excess OVER 15 times a day, some calls are before - and well after -, I 've gotten calls at - before. It 's gotten ridiculous, my phone rings all the time and I know it 's them.... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt November 24, 2016 - Account is being reported on credit report, and the debt is passed 7 years old which is past the statue of limitations. Debt is no longer allowed to be on credit report.... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls November 20, 2016 - Synchrony Bank, a debt collector for my Amazon.com Store card, initates calls outside of the - - - time frame, specifically on the weekends. I receive called on the weekends. I receive 4-5 calls daily.... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls November 17, 2016 - They call close to 8 times per day after missing - payment.... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt November 16, 2016 - I am filing this complaint against SYNCB/CARE CREDIT. I joined - last year 2015 and saw this company listed on my reports as a charged off account that was sold to another lender. I have never done business with this company and have reached out to them several times by mail in the year 2015 to current with no success, requesting them to validate this debt/account by providing me with prof of contract bearing my signature. None of my letters that I mailed to this company were ever returned to me, so this year I decided to mail my letters certified mail with a return receipt to see if so... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt is not mine November 15, 2016 - Creditor agreed to remove my liability from the account and has removed from all CBR agencies.... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt was paid November 12, 2016 - Monthly agreement was made with Synchrony Bank to make payment on the - of every month in the amount of $21.00. Creditor is calling stating that I am behind in payments, which I am not. And stating that I have a different due date then agreed upon. I have repeatedly informed the representatives of my agreement. They apologized however they continue to harass me day and night continuous calls. Some Representatives argue and keep continuing to try to collect payment. I have not been late on any payments and wish this continued harassment to end.... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt November 11, 2016 - In my experience with this company they have done the following items : Threatening a lawsuit and other legal action Improper contact ( such as calling late at night or at work, frequent / repeated calls, or contact after the consumer had asked the company not to call with written letter mailed stating clearly to do not contact ) Disclosing the existence of the debt to third parties and knowledge of other debt Continuing to attempt to collect debt that was not owed or that had been paid. Made arrangement to pay off prior debt, Close and remove debt for credit history Failed to compete their e... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls November 11, 2016 - Synchrony bank has called me 7 times in one day, for more than one day. I am less than a month behind on ONE payment. This is harassment and is unacceptable.... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 8, 2016 - In - - I rcvd my first letter from - - - Requesting Payment of Sams Club - Acct ending in - for a balance of -. I immediately sent a request for validation requesting several items be verified for this account not knowing where this account originated from. I requested original name, account number and amount owed. -a copy of last billing statement - if the debt was within the statue of limitations and when this expires -the original signed agreement showing balance on the account from zero to present along with licensing requirements to collect in the state of KY. The... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls October 29, 2016 - I currently have a part time job and unable to pay for my debt that 's been sent to collections. Spoke about a payment plan I also can not commit based on my income. It 's frustrating to know how the government deferred my student loans based on my income but this company can not do the same. I addressed I do NOT wish to abandon my financial responsibilities, but with their repeated calls everyday ( 4 times average calls throughout the day ), they expect me to already have a new job when In fact I 'm still looking for a full time job.... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls October 27, 2016 - - - calls my spouse 's phone repeatedly and continuously using various different phone numbers. In fact, my spouse has 20 different phone numbers now in her phone as a " contact '' for - -. Just today, they have called 3 times in 3 hours between - - -.... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 14, 2016 - This is a collection agency that I have never entered into any type of contract with. The original account was opened by someone else and the original creditor has been contacted. I have zero business relationship with this company. I have also contacted them on - accounts asking for a validation of signature to prove my contractual relationship with them. They have reported this inaccurate information to all - credit bureaus and it has impacted me financially. I want to save court as the last resort, however, I will take that route because this error on my credit file is costing me a lo... |
Synchrony Financial Debt collection disclosure verification of debt right to dispute notice not received October 13, 2016 - Made an settlement agreement and not honoring it. Either honor it or forgive the rest. Also Please do this as well. They have failed to verify the information that I am asking for when I contact the bureaus. I am writing to advise you that you are inaccurately reporting information to the credit agencies regarding the above account. You are in violation of the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et. seq. - see specifically FCRA 1681s-2, " Responsibilities of furnishers of information to consumer reporting agencies '' ). I hereby dispute your information in its entirety and req... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls October 12, 2016 - Constantly calling regarding an account I have n't been contacted about since I closed the account. Saying I still owe money and when I asked for a copy of the bill, refused to send it multiple times and then it finally came in the mail. This is a bill from over 4 years ago that I know I had paid and closed after looking over the information. The calls stopped for about a month until today when the supervisor was getting very hostile and basically stating in simpler terms that I 'm being lazy and not wanting to pay the bill all because I 'm not giving them my card information over the phone co... |
Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt October 7, 2016 - Over the past several months I have requested validation on multiple occasions for a debt that is listed on my credit report. I have been requesting evidence that bears my signature that shows that I have a contractual obligation to pay SYNCB/Walmart. I have not received anything that I requested and it is still listed on my credit report from the - Credit Reporting Agencies.... |
Synchrony Financial Debt collection improper contact or sharing of info contacted employer after asked not to October 7, 2016 - - called me from a private number, I returned the phone call and received no answer. My employer then called me to inform me that - called regarding case -. I called the number back since I found out they contacted my employer and found out it was a collector on behalf of GE Money Bank calling to collect on a debt that is 8-9 years old. The number they called from was -. I have never received any information from them and I could n't even - their company to see what their premise was. I spoke with - - who advised me it was a debt, then said I could agree to go before a jud... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt was paid September 27, 2016 - My account was sent to - by Synchrony Bank. When the collection agency contacted me I requested for an settlement. After settlement was paid in full - sent back to Synchrony Bank my information stating that the account was paid in full. Synchrony Bank representative stated " they do not show any agreement, although my account started at -, I sill owed - ''. I sent them a copy of the letter that I have from -, stating that my account was paid in full, but I cant get a response from Synchrony Bank.... |
Synchrony Financial Debt collection taking/threatening an illegal action threatened to sue on too old debt September 11, 2016 - Company contunes to keep calling stating I am being investigated they contune to call several of my family members muitlable times, even after they told them to stop.They have called my employer stating that I am being unvestigated and if I do not return there calls they will send the police. I have contacted the company and asked them to stop calling. This debt is from -. They threaten to put leans on my automobile and ruine my credit. I asked for the company mailing address and they rufused I asked the name of the company and they stated it was -. I do not know if this correct.... |
Synchrony Financial Debt collection improper contact or sharing of info talked to a third party about my debt September 9, 2016 - on -/-/- I received pre-stamped court summons from - - - -, court documents signed with a stamp dated -/-/- while I was at work. My boyfriend 's son received the unsealed document, exposing the nature of the debt as well as the amount outstanding. I 'm being summoned to appear in court on -/-/- and pay the balance in full as well as court costs. I have made attempts to settle the balance with the creditor in the past however they have refused my payments. I 'm concerned that my personal information has been exposed.... |
Synchrony Financial Debt collection disclosure verification of debt right to dispute notice not received September 7, 2016 - I received a summons to go to court. I had never received a letter for this until after i was served with the lawsuit. I couldnt even dispute this. I have lived in my home for almost 10 years. I went to court and told them that i was the only person working in my family and it was a part time that i had started a couple of days ago. I have - minor children and my husband is a military veteran in the process of applying for -. I told them i could pay $10.00 until i get back on my feet and they said no that they would not accept that. I dont understand english well and my husband was... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt is not mine September 7, 2016 - Certainly, I got a letter from - that I owed $6200.00 to SYNCHRONY BANK, I have never heard that name. Letter mentioned that I have " R '' - but I have never applied " R '' - or had it.... |
Synchrony Financial Debt collection false statements or representation indicated shouldn't respond to lawsuit September 6, 2016 - - - - has been calling me since last year regarding an account I had with Synchrony Bank/ Care Credit - I 'm trying to purchase a house next year and want to straighten my credit out so I decided to make an agreement. I originally agreed to make 3 payments of $590.00 to settle the account. After the 2nd payment was made I did some research, called - and told them to cease anymore withdrawals from my account. I called - on - - and Paid $30.00 to stop the payment just in case they tried to take my money. After doing some extensive research I found over - complaints... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls September 6, 2016 - I am getting repeated calls from Synchrony Bank ( SP?, phone number - ), regarding an Amazon store card. I do not have any Amazon credit card, I believe the calls are meant for the last person to have my phone number ( I often get calls meant for this person ). The calls from Synchrony are automated, and if I answer, tell me to call them back. When I call their number ( - ) I get an automated system that is only to verify my acct. information ( which I do not have, since I do n't have an account ). After several minutes ( 2-3 ) of failing to verify my ( non-existent ) account information... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls September 5, 2016 - I am currently in a debt consolation program and this company has repeatedly called my home over ten times daily. There should be a limited amount of calls a collector is allowed to call anyone daily.... |