Credit card Communication tactics frequent or repeated calls
Synchrony Financial Debt collection department,
Credit card Communication tactics Frequent or repeated calls Ohio
Constantly calling regarding an account I have n't been contacted about since I closed the account. Saying I still owe money and when I asked for a copy of the bill, refused to send it multiple times and then it finally came in the mail. This is a bill from over 4 years ago that I know I had paid and closed after looking over the information. The calls stopped for about a month until today when the supervisor was getting very hostile and basically stating in simpler terms that I 'm being lazy and not wanting to pay the bill all because I 'm not giving them my card information over the phone considering I 've had my information stolen before from a previous card of mine. I 'm sure I 'm not the only person who has had this similar issue with this company. They 're very unprofessional and rude. Coming from a person with a business degree, that 's the perfect example of bad business and is liable for that company to not receive anything due to their attitudes.
Synchrony Financial customer in Ohio
Oct 12, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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