Synchrony Financial Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Synchrony Financial Debt collection department,

Credit card Communication tactics Frequent or repeated calls Colorado

I have been receiving numerous calls from Synchrony Bank from - - to - -. They are calling 20 plus times a day. I have repeatedly asked them to stop calling and have explained to them that I will pay them when I have money. I have asked for a cease and desist notification to be put on the account under my social security number and they stated that they will notate the account and then 5 minutes later they call back. I have advised them that the account should be notated and that they need to stop calling.

Synchrony Financial customer in Colorado
Dec 23, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20178/201712/20171/20182/20183/20187/201810/201811/20184/20196/20197/20198/20199/20190246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCommunication tactics42.9%11.1%46.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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