Synchrony Financial Debt Collection Complaint

Credit card False statements or representation indicated shouldn't respond to lawsuit

Synchrony Financial Debt collection department,

Credit card False statements or representation Indicated shouldn't respond to lawsuit New York

- - - has been calling me since last year regarding an account I had with Synchrony Bank/ Care Credit - I 'm trying to purchase a house next year and want to straighten my credit out so I decided to make an agreement. I originally agreed to make 3 payments of $590.00 to settle the account. After the 2nd payment was made I did some research, called - and told them to cease anymore withdrawals from my account. I called - on - - and Paid $30.00 to stop the payment just in case they tried to take my money. After doing some extensive research I found over - complaints about this company and their bad practices. I called them up and they stated to me " Your account is closed and we will cease reporting ''. I then asked why would they not report that I paid them so that this will show the bureaus that I 've settled the account and he had no answer. I then called - and they stated that I am listed in good standing with that old account, which does do n't show up as derogatory. They also told me that - is n't even on my report. I then pulled all - credit reports and - is nowhere to be found, which means the 2 previous payments were not updated with the credit bureaus. They basically conned me out of $1700.00 that I really could not afford. The last payment that I asked them not to take out caused my account to go into the negative. This company has been fined for over - dollars due to their bad practices and taking advantage of people. I would like to get my money back if possible.

Synchrony Financial customer in New York
Sep 06, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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