Synchrony Financial Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Synchrony Financial Debt collection department,

Credit card Communication tactics Frequent or repeated calls Ohio

Synchrony bank has called me 7 times in one day, for more than one day. I am less than a month behind on ONE payment. This is harassment and is unacceptable.

Synchrony Financial customer in Ohio
Nov 11, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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How Synchrony Financial handles Communication tactics complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20178/201712/20171/20182/20183/20187/201810/201811/20184/20196/20197/20198/20199/20190246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCommunication tactics42.9%11.1%46.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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