Synchrony Financial Debt Collection Complaint

Credit card Improper contact or sharing of info contacted me after i asked not to

Synchrony Financial Debt collection department,

Credit card Improper contact or sharing of info Contacted me after I asked not to Louisiana

I told my debt collector that I got in - different car accidents and that I had to pay for my deductible and car rental out of pocket along with being very ill. I told them that I could n't pay them at this time and that as soon as I get enough money that I would make a larger payment towards my debt. I was not working and that I only received SS for a - and I get oaid once a month. I did have a part rime job but that ended several weeks ago. I asked them in a nice manner to stop calling me they said that they have to collect the debt and I told them I understood but they were making me sick harassing me and please stop to slow down the calls so that I can get better. They have nor stopped their calls at all they call every day, every - minutes from - to - at night. I ca n't take this harassment anymore due to my - -. I 've told them that any time I had a problem paying that I would let them know and when able I

n't even bother to leave a message they just call back every - minutes. I never knew that this was exceptable behavior for a debt creditor and that although I owe the debt I have been with them for several years and have always paid. I 'm considering blocking or changing my number because I ca n't rest or do any daily activities in peace. I 'm in school too and they call all day and ca n't even concentrate, listen to instructor, or take a test in class in peace due to the constant calls. If you need documentation to prove my claims of harassment please ask me so that I can get my cell phone record from my phone -.

Synchrony Financial customer in Louisiana
Feb 10, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

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