Synchrony Financial Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Synchrony Financial Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Idaho

On -/-/- I was contacted by - - of The Counsel Firm in - Ca. He informed me that I had an outstanding balance of - with - - - threw GE Capital and they now own the claim and account. He verified my - and SS #. I was convinced I had paid it, but he was so convincing that we negotiated a settlement of - and he sent me paperwork to make payments. I have not signed the paperwork, because I was still trying to figure out if this was a legitimate debt. No one can tell me if this is legitimate and now they have taken - out of my checking account. He said he did n't have to send me any additional paperwork except for the - pages confirming my payment arrangement. If I owe it I 'll pay however the account is over - years old and I would have sworn I paid it off in -/-/-. Is this a legitimate Debt Collection company?!

Synchrony Financial customer in Idaho
Dec 23, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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