Synchrony Financial Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Synchrony Financial Debt collection department,

Credit card Communication tactics Frequent or repeated calls California

I am getting repeated calls from Synchrony Bank ( SP?, phone number - ), regarding an Amazon store card. I do not have any Amazon credit card, I believe the calls are meant for the last person to have my phone number ( I often get calls meant for this person ). The calls from Synchrony are automated, and if I answer, tell me to call them back. When I call their number ( - ) I get an automated system that is only to verify my acct. information ( which I do not have, since I do n't have an account ). After several minutes ( 2-3 ) of failing to verify my ( non-existent ) account information, it says it is transferring me to a customer account representative and then hangs up.

Synchrony Financial customer in California
Sep 06, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

Consumer disputes how Synchrony Financial handled their complaint

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