Review and analysis of 6 consumer complaints against Avant Credit Corporation
Out of the 6 consumer complaints against Avant Credit Corporation Payday Loan, 33% were disputed by the consumer (i.e. the consumer was not happy with how Avant Credit Corporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Avant Credit Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Need help with Avant Credit Corporation Payday Loan? Visit our Help Center
| Issue | Complaints |
|---|---|
| Payment to acct not credited | 2 |
| Charged fees or interest I didn't expect | 2 |
| Received a loan I didn't apply for | 1 |
| Can't stop charges to bank account | 1 |
Avant Credit Corporation payment to acct not credited payment to acct not credited August 5, 2016 - In - - I had taken out a payday loan with a Avant credit. At the time I was in severe financial distress. I could not keep up my payments with the contract that I had agreed to with that company, So I went through - program, who negotiated on my behalf with Avant. They sent a contract, had me sign it to set up payment arrangements through the debt management company. I was on a different payment plan and they agreed to settle for less than what I owed. I followed all the way through with the whole plan, paid all the money that they agreed that I should pay ; all of the lesser amount, ... |
Avant Credit Corporation managing the loan or lease June 2, 2016 - i received offer from 'Avant ' in the mail, for a loan. took $4500.00 loan, terms were for 3 years, $ -/mo. payments. After 12 mos. I wanted to pay it off. I had paid a total of $2200.00. They demanded $3400.00 for a payoff amount. I wanted to clear up the bill, and that was the only way. The balance would have been $2200.00. They charged me an extra $1100.00 to pay it off. They stated when I talked to them that my rate was 28.4 %. This makes it over 50 %. I know it was n't a great idea to get a loan under these circumstances, but needed the money at that time, and figured I could... |
Avant Credit Corporation managing the loan or lease May 19, 2016 - This is my second complaint because I feel the first one did n't contain all of the details and I feel more violations occurred after I submitted the complain. First I never signed an agreement to start the first loan with this company. I applied for the loan but I never faxed in documents or pay verification. I received an approval that said all I needed to do was send in the documents and once the income was verified I would receive the direct deposit. Well I decided I would n't take the loan so I did n't but Several days later after not returning calls from the company about proof of income... |
Avant Credit Corporation managing the loan or lease May 13, 2016 - There are several issues which i have documented. Firstly, the amount I was charged was incorrect. Second I tried to pay numerous times over the phone and could not. I was hung up on and the line was disconnected. Since then the rates and terms have changed monthly. I was offered a better rate and took it and was charged MORE. It took 6 months for anyone to respond or get back to me. I have had to file - - complaints in order to get a response. I was given credit for fees and then they were rescinded. I was told they have been applying my payments incorrectly and added MORE to my account... |
Avant Credit Corporation managing the loan or lease May 13, 2016 - I took out an installment loan from Avant Credit. I paid all of my payments and thought after the final payment was made that my account was paid in full. Two years have passed since my last payment was made and I pulled my credit to review what was on there and clean up any necessary accounts. I noticed that Avant was still on my credit as an open account and accruing interest. After my final payment was made ( in which they were automatically drafted from my account ), I never heard from Avant again. I reached out to Avant by phone on - -, - and was told there was nothing they could... |
Avant Credit Corporation taking out the loan or lease April 24, 2016 - I believe this lender is discriminating on the basis of the source of my income as a government employee, and discriminating on the basis of having previously been a bankrupt borrower more than three years ago. ... |
Avant Credit Corporation managing the loan or lease April 21, 2016 - - has inaccurate info on my credit report from Avant Credit and has not removed it, my dispute was initially file -/-/2016. I had permission from Avant to miss one payment, then I had to re-sign a repayment agreement with them ( which they added $1000.00 to the loan ) and it was supposed to remove any negative info. - has corrected the info, - has not and after being on hold with them twice for a total of 30 minutes today waiting to talk to a stat side supervisor ( which never happened ) I am filing a complaint. They show - missed payments with a credit score of -, - scor... |
Avant Credit Corporation managing the loan or lease April 8, 2016 - They do not allow for early payments. For example, my payment is due on -/-/2016. I wanted to make my payment today, -/-/2016. They will not allow it. You can only delay payments, you can not advance them. While you are allowed to make additional payments or pay off early without penalties, you can not make advanced or early payments. This establishes a minimum interest charge that can not be reduced in order to pay off early. They advertise " no prepayment penalty '', however you are actually not allowed to advance your payments in order to prepay early. It seems unfair and decept... |
Avant Credit Corporation managing the loan or lease April 8, 2016 - They required unreasonable documentation in order to change the checking account that my payment is drafted on. You must call in to customer service and are required to submit a copy of a bank statement and voided check. Documents must be faxed or emailed. This is unreasonable in that most financial institutions allow for these changes to be made online or over the phone without having to submit " proof '' of account ownership. ... |
Avant Credit Corporation managing the loan or lease April 5, 2016 - They did not process my payment when they said they would and charged me $140.00 in extra interest, admitted to me on - separate phone calls it was there systems fault then today determined I had to pay the interest anyway despite a screen shot showing the payment conformation of -/-/-. They keep giving the run around and are auto deducting the money from the account. ... |
Avant Credit Corporation managing the loan or lease April 1, 2016 - I entered into a long term repayment agreement with Avant on -/-/- and I made regular payments according to the schedule. Avant scheduled a payment for -/-/- instead of -/-/- ( the actual date I made the payment ) and then deactivated the payment plan. I tried since -/-/- to get them to reinstate the payment plan but instead on -/-/- they offered me a settlement for $2500.00. I accepted the settlement so that I could be through with Avant but they then reported that I missed a payment for - - and - - when that was not the case. The... |
Avant Credit Corporation managing the loan or lease March 15, 2016 - AVANT LOANS : This company does not allow you to update your bank information online in order to pay the loan. They require undue burden of mailing in a voided check which could cause problems with the old checking account and unnecessary fees for returned items. They also do not allow you to update your address online - it must be through mail or fax. I wanted to pay additional money on my account toward principal. This company does not allow that and requires that interest and fees are paid first - even if you have made your regular monthly payment. I asked what amount of my payment would ... |
Avant Credit Corporation taking out the loan or lease March 14, 2016 - I am a current Avant customer. I have had a loan with them for 14 months - every payment made on time & auto deducted. I applied for a refinance & was given a TIL. All of the sudden, after putting in my bank information, they denied me. After waiting for two weeks, I was finally sent a denial notice via email. They denied me, a current customer, for " unable to verify identity. '' I attempted to call to speak to them & was told that I had to email their compliance department. When I did, they would n't answer me with what or why they were unable to verify the identity of a current customer. I ... |
Avant Credit Corporation taking out the loan or lease March 9, 2016 - Avant Credit was - of several online lenders that contacted me via email -/-/-, I believe, in response to an online lending application made through - -. I needed the money to offset additional college expenses for my daughter, so I accepted the loan offer and paid this loan on time without default at any point with an interest of about - % to - % interest. ( I can not obtain a copy of the alleged origination documents. ) During the initial conversation and on a subsequent loan offer, they advised they were licensed to offer loan products in Virginia. I agreed to the second... |
Avant Credit Corporation managing the loan or lease February 4, 2016 - The rate/terms on a loan with Avant Credit/- were not disclosed/agreed to. Complaints have been filed previously, their response shifts slightly from claiming to have screen shots showing terms/rate to consent to receive electronic disclosures. Please see complaint below which details my experience and their various replies which again, seem to shift, neither reply shows proof that rate/terms were disclosed to me. Avant administers the loan, it appears - is the actual lender in which complaints have also been filed against in regard to this and other matter, a - account. - is kno... |
Avant Credit Corporation managing the loan or lease February 3, 2016 - Following up with my complaint case # - - I received a call from - from the Avant compliance dept she admitted to a computer error on there part I informed her what I went through how I had to deposit the funds into the bank account where it was drawn so I can payoff the loan i informed received a survey and also a letter confirming loan was paid off yet 8 days later they debited my account for a - yes - penny I told her I was unhappy she wanted to offer me a - - gift card I declined it as I told her the matter has not been resolved she started laughing at me I took offens... |
Avant Credit Corporation taking out the loan or lease January 29, 2016 - I received a preapproval offer in the mail from Avant. I decided to apply online with the preapproval code they gave me and was informed based on my credit ( they pulled online during application process ) I was approved for -. I did not need - but applied for - instead. They asked me for my personal bank account information such as account number and routing number. I thought this was a bit odd but I complied. For the next several days the website informed me that my documentation was in process. I received several phone calls from them asking me the same questions ad nauseum. I foun... |
Avant Credit Corporation managing the loan or lease January 27, 2016 - I received a loan from avant last year in - of -. I received an email about refinancing for additional funds or lower Apr. My Apr for a Delaware consumer is -, but I noticed on their website they offer Delaware loans highest 36 %. I contacted them and their statement was this was new interest since my loan opened and I could reapply for the lower Apr. I tried reapplying and was denied. Logged back into site after applying it ran my credit again to deny me without me actually filling out application. ... |
Avant Credit Corporation shopping for a loan or lease January 24, 2016 - I RECEIVED A NOTICE OF ADVERSE ACTION FROM AN APPLICATION MANAGER FROM REGARDING A - LOAN WHICH I NEVER APPLIED FOR ON -/-/2016 COMPANY NAME IS AVANT STATING A DENIAL OF TO MANY INQUIRIES AND PERSONAL INFORMATION WHICH IS ILLEGAL TO ACCESS MY CREDIT REPORT WITH MY CONSENT, THIS IS A VIOLATION OF PERSONAL PRIVACY TO ME AS A CONSUMMER, AND I 'M REPORTING THIS HERE AND ALSO WILL BE CONTACTING ALL CREDIT AGENCIES. I WAS TOLD THERE ARE NUMEROUS INQUIRES REPORTING WHICH I FEEL WILL AFFECT IN LOWERING MY SCORE. ... |
Avant Credit Corporation managing the loan or lease January 22, 2016 - I took out a $3000.00 loan with avant in - - and my monthly payments were $170.00 monthly. On - - - I contacted Avant to pay off the loan and we told it WAS - which I took care of with an agent by giving them permission to debit my bank account for that amount, the funds came out of my account on - - .I received correspondence from Avant confirming my account was paid in full and they even sent me a survey to complet to rate them on my experience. Today while balancing my checking account to I see a debit from Avant for a - yes - I immediately contact avant an... |
Avant Credit Corporation managing the loan or lease January 15, 2016 - The interest rate on loan with Avant Credit was not disclosed at time of application/loan approval. I applied for a loan on or about - of 2015, the terms such as high interest rate were not disclosed at time of application, Avant rep ( s ) claim otherwise. This might be due to a technical issue, my computer screen was not working properly at the time. I have since purchased a new PC. They are charging an extremely high rate of 35.94 %, this was not disclosed at the time or did not appear on my screen. Their rep, - -, defended the rate and claimed to have screen shots showing what appe... |
Avant Credit Corporation managing the loan or lease December 15, 2015 - I applied for and was approved for a loan with Avant Credit, issued by - on or around - of this year. At time of application/approval, terms such as high interest rate of 35.94 % were not disclosed. Rate was learned about after reviewing terms on company web-site recently, it did not show previously. Had I known about such a high rate, I would not have applied. I borrowed - and will be paying more than double that at end of 60 month term, this is ridiculously high. After doing some research, it appears Avant charges everyone the same flat rate, regardless of credit score/worthiness.... |
Avant Credit Corporation taking out the loan or lease December 14, 2015 - I have a loan with Avant. I live in Massachusetts. The total amount loaned to me is -. The interest rate they are charging me is 28 percent. I believe Ma law says the maximum interest rate is 20 percent. I contacted - but was told they could charge me this amount. ... |
Avant Credit Corporation managing the loan or lease December 8, 2015 - On line loan.. Every time I log into the website onto my dashboard, I would receive an email of adverse action stating that I applied for a loan on that date, the date i visited my dashboard, and that they were not able to refinance my loan, this has happened more than 3 times, at no time did I ask to refinance my loan, I did not give them permission to pull my credit report, this alone is a violation on their part, I still have the emails of adverse action in my computer, after checking for complaints with the - I have found that I am not the only one who has experienced this. On top of th... |
Avant Credit Corporation taking out the loan or lease December 4, 2015 - On Monday of this week, I logged on to Avantcredit.com. The website said I could check my rate and loan amount without effecting my credit. I answered the questions and was pre-approved for a large dollar loan. I was only needing $2500.00 and not the huge loan amount that was pre-approved. After three days, my loan still had not been approved. I called their customer service and was told they needed to verify my employment. Each day I would call and received the same response, waiting to verify employment. On the 4th day after calling and letting them know I had filed a complaint with the -... |
Avant Credit Corporation taking out the loan or lease December 4, 2015 - Entire Problem : I was pre-approved for a loan with -/Avant credit on -/-/2015. When I was pre-approved I was given a list of reasons why the terms I was given and a credit score disclosure. At the time the date of the credit bureau pull was -/-/2015. My credit score was -. The company provided me loan documents and loan disclosures to move forward with the loan. However I wanted to review. I phoned into Avant on several occasions after - and was told that the approval was good for 7 days. I just had to finish the documentation and sign the documents to receive funds. I was tr... |
Avant Credit Corporation managing the loan or lease managing the loan or lease November 28, 2015 - I applied for and was approved for a loan with Avant Credit, issued by - on or around -/-/-. At time of application/loan approval, terms were not disclosed such as interest rate, which is a high 35.9 %. This was found out about after it appeared on Avant website, it did not previously show before. Ive been making payments on the loan and they do not begin to cover the principal due to high interest rate. My credit score was in the mid to high - range at time of opening and my rate should be based on that score and not 35.9 %. A - complaint ( - ) complaint was filed, however, n... |
Avant Credit Corporation managing the loan or lease managing the loan or lease November 14, 2015 - On -/-/2015 I sought a loan from Avant the loan is funded by - in the amount of $14000.00 the loan was deposited into my checking account on or about -/-/2015. I began to utilize the funds from loan to consolidate credit cards / bills, on or about -/-/2015 Avant did a pre authorized debit for the full amount of $14000.00 from my checking account. This caused my account to fall approximately $8700.00 negative, I immediately contacted Avant whom informed me that there was a huge error and that they would exspite a return. I continually attempted to contact Avant until about -/-/... |
Avant Credit Corporation shopping for a loan or lease shopping for a loan or lease November 13, 2015 - I applied for and was approved for a loan with Avant Credit on or around - of 2014. At time of approval, the interest rate/terms were not disclosed, nothing was signed on paper. Ive been making timely payments via their website and just noticed their interest rate of 35.9 % is unusually high. Because of this high rate, the payments I 've made thus far do not even reflect on balance owed, they go towards interest. Had I known about this prior, I would not have agreed to supposed terms, which were not disclosed at the time. This high interest rate is illegal in opinion and should be lowered. ... |
Avant Credit Corporation taking out the loan or lease taking out the loan or lease November 12, 2015 - on - - 2014 I made a loan to avant inc. website is www.avant.com in the amount of $3000.00 loan Id is -. As of - - my pay off amount was $1000.00 which I had already paid it and it was already taking off my bank account. However avant has not closed my account loan. I made several attempts to fix this issue with them but they give me a run around. I send them emails and called there customer service and no one has giving a resolution to my issue. -. Please help. ... |
Avant Credit Corporation shopping for a loan or lease shopping for a loan or lease November 6, 2015 - I applied for loan with Avant, Inc. on - -, 2015. I was informed by Avant that I was approved for $12000.00. I provided all of the requested documents, and communicated by phone 4 or 5 times. I actually spent over 4 hours on hold between -/-/15 and -/-/15, and I was even disconnected on one occasion, after being on hold for nearly an hour. Avant 's customer service representative was kind and thorough in handling my questions, but there was n't any follow through from Avant. On -/-/15, I was informed my application expired, and a new loan application was activated. T... |
Avant Credit Corporation managing the loan or lease managing the loan or lease November 1, 2015 - I was approved for a loan in the amount of - with Avant Credit last year around -/-/-, however, I just realized they are charging an unusually high interest rate of - % when my credit score was in the high to low - range at time of approval. I do not believe my rate should be so high with that kind of score. ... |
Avant Credit Corporation managing the loan or lease managing the loan or lease October 23, 2015 - When trying to pay off my loan via ACH the company refused to post that same day and instead are posting after the weekend Thus accruing an additional three days of interest on my loan. I have dealt with predatory lenders with more ethical pay off routines. ... |
Avant Credit Corporation managing the loan or lease September 20, 2015 - When i first established this loan, i requested to have it taken from a certain bank account and was denied. So, when the payment was returned on - - 2015, from a hardly used bank account, i called and was finally given permission to change the bank account on my loan. The lender charged me the $15.00 NSF and withdrew the loan amount from the correct bank account on - -, 2015. I made my regular loan pymt on - -, 2015. Because the lender does not issues statements nor send out email statements, I had to go to the website to see what my balance was. Their website does not dis... |
Avant Credit Corporation managing the loan or lease September 17, 2015 - I called on -/-/15 to pay off a loan I received on line on -/-/15. I wanted to pay off the loan using an increase I received on the credit limit of a credit card. I was told the company does n't accept credit card payments above the amount of the monthly payment. When I asked where it states that in the contract, I was told it does n't. That 's just company policy. Had I been told this, I would have forgone the loan. I believe this is Inadequate loan disclosure. It 's unfair business practice to change a contract that is in writing, without written consent. ... |
Avant Credit Corporation taking out the loan or lease September 7, 2015 - On -/-/2015, I applied for a personal loan through Avant, also known as -. I applied through this lender due to successfully receiving and paying off a loan with them previously. That evening I followed up via telephone to ensure the bank had all needed documents from me ; upon completing my application earlier that day their Web based system notified me that I would receive a response in - hours. During my - phone conversation I was told that no other items were needed from me and I would receive a decision within - hours. ON - I called avant - different times and they... |
Avant Credit Corporation managing the loan or lease August 27, 2015 - I obtained a loan through avant - in - 2015, in - i refinanced the loan due to the extremely high interest rate of 59 %, - paid the loan in full and i received confirmation from avant that they recd cks and that the loan was paid off. In the early part of - of 2015, i started receiving harrassing emails and calls regarding an unpaid balance there of -, i emailed them copies of the cleared checks in addition to my loan note copy stating the loan was paid in full. Avant 's compliance dept was handling the inquiry and that they were looking into it.. I received an email from the... |
Avant Credit Corporation managing the loan or lease July 3, 2015 - 50 % interest is against the law, is it not??? ... |
Avant Credit Corporation cont'd attempts collect debt not owed debt was paid July 2, 2015 - - - WAS SETTLED OUT OF COURT AND TRADELINE WAS SUPPOSE TO BE REMOVE FROM - AND -. ( SEE ATTACHED ) ALSO, VIOLATED T.C.P.A. VIOLATIONS CALLING MY HOME AND CELL NUMBER AFTER SENDING CEASE AND DESIST ETC.. ... |
Avant Credit Corporation managing the loan or lease July 1, 2015 - - LOAN - WAS AUTHORIZED TO PULL -, - AND - ONLY! LIMITED TO REPORTING THOSE - PER SIGNED APPLICATION. ( SEE ATTACHED ). BUT BROKE THE TILA. AND DODD-FRANK REGULATIONS. ... |
Avant Credit Corporation taking out the loan or lease June 2, 2015 - I applied for an installment loan with Avant on - night and went through all the necessary steps of applying - I provided income verification, bank account numbers, my personal log in information to my bank account, personal information and minutes later after it processed, - I received my credit score ( which is the same as they stated it was today ) and finally an email that was a congratulations! I was approved and would have a -/-/15 funding date, in the amount of $7000.00. You ca n't imagine my elation - the - time since purchasing a car that I felt I would finally get ou... |
Avant Credit Corporation managing the loan or lease May 12, 2015 - Please note that I have already contacted CFPB with respect to a complain. I have a case number assigned, which is : -. I was instructed to file a compliant online. Thus, please note the following : I am writing to file a complaint against Avant Credit because of their predatory lending practices. Please see the attached correspondence written to the creditor requesting clarification. Please note that the original loan was taken out - 2014 in the amount of $4000.00. Since that time, I have paid to the credit the amount of $2700.00. Please note that this loan still carries a balance o... |
Avant Credit Corporation problems when you are unable to pay May 6, 2015 - The lender calls repeatedly each day although I have discussed the reasons I can not presently pay the loan. ... |
Avant Credit Corporation managing the loan or lease May 5, 2015 - On -/-/15 money was taking out automatically from my bank and on -/-/15 the company took additional money out of my account without permission -. When I contacted the company and spoke to management they said they can not credit the additional un-authorized money back to my account. ... |
Avant Credit Corporation payment to acct not credited April 30, 2015 - Generally, they will draft all the interest payments, but REFUSE to draft when I am trying to pay a lot more to reduce my loan principal ; they always act completely confounded, while they are willfully defrauding me, they keep charging exorbitant costs for their actions not mine ... |
Avant Credit Corporation payoff process April 22, 2015 - I have a revolving line of credit with Avant that I want to close and pay off. I called Avant and requested that the account be closed and requested a payoff and they refused. They said they could not close the account and could not give me a payoff? I dont want this account open any more to tempt me to use it, and I want a payoff so I can pay it off and be done with it. ... |
Avant Credit Corporation problems when you are unable to pay April 8, 2015 - I called Avant credit today, -/-/15 and was told to speak with debt management. I was transferred to them and the woman hung up on me and did not follow up. I am concerned about this company. ... |
Avant Credit Corporation managing the loan or lease March 29, 2015 - I got a loan with Avant Credit - $2500.00 and I made - payments of $110.00 which totaled $2200.00, I still owe a total of $1500.00 which in total calculates to -, which means that the loan 's interest rate is 160.056 %, I am unable to find the original documents and have attempted to contact the company. I believe that the loan violates the Truth in Lending Act and specifically 15 U.S. Code 1602, 15 U.S. Code 1666i-2borrowed 2500paid - - owe - ... |
Avant Credit Corporation communication tactics frequent or repeated calls March 27, 2015 - My daughter took on her own an emergency loan with the credit company avant credit '' to face medical expenses ( - with no income ). She has not been able to make payments back. The loan has been sold to another company - - '' phone - - - ( debt collector ). We have tried to call them many times but afound an answering machine each time we class, at any time during business hours. It is impossible to solve the loan. Interests continue to be added during this time!!!! ... |
Avant Credit Corporation taking out the loan or lease March 19, 2015 - I contacted Avant Credit after reading about them on a divorcing mom 's blog on - - 2015. I am mom who fled a domestic situation in Florida with my - year old daughter, who was -. I moved to a new apartment and needed help getting essentials so that my daughter and I would not be sleeping on the floor. I got the application online and filled it out. Someone called me withh in 15 minutes and said that I qualified for the loan and just needed to provide financial information to show that I could pay back the money. I provided pay stubs, and bank statements. I went back into the progr... |