Avant Credit Corporation Consumer Loan Complaint

Installment loan Taking out the loan or lease

Avant Credit Corporation Consumer loan department,

Installment loan Taking out the loan or lease South Carolina

I contacted Avant Credit after reading about them on a divorcing mom 's blog on - - 2015. I am mom who fled a domestic situation in Florida with my - year old daughter, who was -. I moved to a new apartment and needed help getting essentials so that my daughter and I would not be sleeping on the floor. I got the application online and filled it out. Someone called me withh in 15 minutes and said that I qualified for the loan and just needed to provide financial information to show that I could pay back the money. I provided pay stubs, and bank statements. I went back into the program to sign my contract when they said I could, but it would n't work. I spoke to the same rep and she said that I spelled my last name with an L instead of an I. I thought that was strange. She told me to sign it with the L and everything would go through. From there I was contacted and harrassed for maybe - times for financial information, resigning contracts for the same loan, and given empty promises that the money would be deposited into


checked it and know that i entered the correct information. ( I have - emails supporting what I am saying including the many times they asked me to resign the contract. ) They said that they had to hold my loan until it was returned to them within 3 days and that then they would deposit the money into the correct account. On the - day, they asked me for a voided check for my account so that they could correctly deposit the money. I sent that information to them. They said someone would get back to me by the end of the week. Monday rolls around and no money and no call. I called them, they said they received my information and they money would be deposited the next day nothing. Finallly, I went to my bank to see if they had attempted to put any money into my account. The rep there said there had been no attempt. Then, she checked to see if money had been placed in the account with the mistaken number '' in it. She checked and said that the account number did n't even exist. Then she told me to call them and tell them that she would wait while they deposited the money. The young man, claimed there was an IT problem on their end and said the he would ge to the bottom of it, Friday, and call me on Tuesday. I told them I knew that the wrong account number was false and that I intended to report them to you. They have all of my financial information, including my checking accounts, social security number, bank statements, addresses, etc ... Please help. Oh, and I never got a call back and they never deposited the money. It is - -.

Avant Credit Corporation customer in South Carolina
Mar 19, 2015

* Source: CFPB Complaint Database

Avant Credit Corporation response to complaint:
Closed with explanation

Consumer disputes how Avant Credit Corporation handled their complaint

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