Review and analysis of over 787 complaints against Equifax
Equifax consumers have reported over 787 official complaints related to Credit monitoring or identity protection. Out of the 787 consumer complaints against Equifax, 17% were disputed by the consumer (i.e. the consumer was not happy with how Equifax responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Equifax resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
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Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts December 7, 2016 - I sent Equifax - requests to place a Security Freeze on my file. The First request was sent on -/-/16, the Second on -/-/16 and the Third request on -/-/16. Each request was sent certified mail and included my complete name, complete address, Social Security number and date of birth. These request also included a copy of my Drivers License, -, Proof of address and my Identity Theft Police report. I also sent the same request for my wife - with the same documents - and she was able to obtain the security freeze upon the first request.... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account December 6, 2016 - Equifax Issue - spoke with a salesperson to understand their credit monitoring services. Hung up, did more research and signed up online. When specific feature I was promised was not available, I called Equifax back. They indicated I needed to signup for a more expensive service to get the feature I wanted. I agreed, then Equifax ' system went down and they could not upgrade me. I asked to speak to a supervisor. I spoke with supervisor on my signup challenges and in the discussion found out Equifax solution did not have the specific feature I wanted. Supervisor agreed to give me a refund. Neve... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes December 6, 2016 - Withing the last five days, my EQUIFA- credit scores dropped by over - points in one fell swoop. I monitor all - credit reporting bureaus via - and other services. Neither - or - registered such a radical downgrading. I called EQUIFA- and spoke to an overseas representative who simply read old negative data entries without being willing to specifically share with this consumer what specific new item actually correlated to the double digit drop. In the past, I had to struggle with EQUIFA- over similar behavior. In every instance, they refused to go over the cause of any adverse a... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts December 4, 2016 - Exquifax REFUSES TO REMOVE extended Fraud alert. I have notified this company that I did not authorize them to put any kind of fraud alert on my credit file. They are - off because I keep challenging information on my credit file. They are determined to try to hurt me from obtaining credit. This company is on the verge of getting sued by me. This is the 4th time this year they have put a fraud alert on my credit file and I am sick of it. They are NOT doing their job and they are breaking the law. This needs to stop and they need to be sued.... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts December 3, 2016 - I have a security freeze on my credit report with Equifax. I have misplaced the PIN to lift the freeze, and would like a new PIN. I sent certified letters on -/-/- and -/-/- requesting a new PIN, and included copies of 2 forms of ID. The response to my first letter was a form letter stating they could not lift the security freeze without my PIN. The response to my second letter was a form letter stating they had updated my current address within the last 30 days. ( I have a copy of verification of the initial security freeze dated -/-/2014, and it includes the address they claim to... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising December 2, 2016 - I received a prescreened credit card offer from - - for which I am not eligible. Their offer said to call - to stop receiving prescreened offers so I called the number, which represents all - credit bureaus, and the automated system asked for inappropriate information such as social security number, date of birth, home phone number, etc. Consumers are continuously warned not to give out these identifiers because of privacy and identity theft concerns so I hung up. Why are credit card companies asking for this information just to opt out of a prescreened offer? A better way is to ch... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts November 23, 2016 - Im being billed for a bill from - and its affected my credit report.... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts November 12, 2016 - I have twice paid to have a credit freeze removed from Equifax and they will not lift the freeze and do do not respond to online inquiries. This company should be driven out of business by the Feds they are defrauding people. - and - are never a problem. Only Equifax... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts November 7, 2016 - -, Equifax, and - placed fraud alerts on my credit history without my permission.... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts November 6, 2016 - I was advised in -. - by the IRS of identity theft after filing my - return. I completed all the necessary and required steps and had my credit reports locked down by all - agencies-I thought. I was advised by the IRS in - of - of of having my identity stolen again. I completed all the necessary steps. The IRS advised I apply for a pin number. I did but - of the requirements was to submit a credit card and to do that I needed to have my locked down report at Equifax to be temporarily lifted. I was unable to lift it because it said it had not been locked down and my only ch... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts November 4, 2016 - My issue is that I am having trouble getting to the bottom of a credit alert that appeared in my - account. As a - impacted by the - breach, I registered for this monitoring service. I received an alert, reported by Equifax, that a new - - account was " reported ... on your Equifax Credit Report. '' - provided a phone number to call if I suspected fraud so they could follow up on the alert, but the only automated options available on that phone number were for opening new accounts with them, necessitating a PIN provided by OPM. But, I of course had already done that. There wa... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts November 4, 2016 - I received a letter from Equifax on - -, 2016. I was alarmed and quite concerned as I did not contact Equifax to place a fraud alert on my credit file nor for any other reason. The letter goes on to say that they eliminated my need to contact - and - as they would forward my fraud alert to those companies on my behalf. I placed a call to Equifax on the evening of - -, 2016, and unfortunately was unable to obtain the name of the representative to whom I spoke as his accent made it difficult to understand him. I stated that I did n't place a fraud alert on my file at which tim... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts October 27, 2016 - To Whom It May Concern : I have requested that you remove the fraud alert from my account. Please remove all freezes as well. Contact me if you have any trouble doing so. -. Sincerely, - - DOB : -/-/- SSN : -... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account October 24, 2016 - - -, 2016 I got an alert on my credit from a company called - - -. stating I owed them $110.00 for medical service. I sent the company a very detailed letter requesting validation on this account. I asked - - -. to provide me with : 1. what the money they say I owe was for 2. explain and show me how they calculated what they say I owe 3. copies of anything i signed saying I agreed to pay them 4. Identify the original creditor 5. show me that they are licensed to collect in my state of PA 6. To also provide me with their license number and a registered agent. As of To... |
Equifax Credit reporting credit monitoring or identity protection billing dispute October 21, 2016 - I wish to file a complaint against - -, -, Equifax and -, disputing a $3.00 interest charge on a - - credit card account I had paid in full on - -, 2016. This $ - interest charge was added to my account AFTER my payment in full was made, was done without my knowledge and for which I never received a bill. Obviously, I did not make a payment on a bill I did not receive! Because I subscribe to - Credit Tracker, an alert made me aware on - -, 2016 that this account had been tagged as " more than 30 days '' overdue. I investigated on - website and made paym... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts October 18, 2016 - This is what Equifax sent me.. Dear - - - : Below are the results of your reinvestigation request and, as applicable, any revisions to your credit file. If you have additional questions regarding the reinvestigated items, please contact the source of that information directly. You may also contact Equifax regarding the specific information contained within this letter or report within the next 60 days by visiting us at - or by calling a Customer Representative at - from - - We have researched the credit account. Account # - The results are : This item has been deleted f... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts October 16, 2016 - I have placed a fraud freeze on my credit reports. Recently, I attempted to get a new credit card. The freeze worked exactly the way it should ; - sent me a letter saying they needed a pin, or for me to release the freeze to continue. The problem is with Equifax. Through their website, they asked for indentification from me, but did NOT request the pin I have recorded from them. Immediately after, they refused all further contact by phone or internet : " We 're sorry ... we can not process your online request concerning an Equifax security freeze. To assist us in processing your request p... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts October 14, 2016 - Yesterday I was advised by - that I am a victim of identity theft. I filed a report with the police who advised me to contact the credit bureaus. I spoke to reps at - and - who were helpful and will be sending me a credit report. By contrast with Equifax, it was IMPOSSIBLE to speak with a human being ( punch this, punch that ). After about 15 minutes the computer said I am not entitled to a report and disconnected me. That level of customer service is simply UNSATISFACTORY. It is apparent that senior management has NO interest in helping customers deal with identity theft. Perhaps t... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts July 28, 2016 - On Thursday, - -, 2016 I receive a Temporary Initial Security Alert Notification ( - ) from - in the mail dated Friday - -, 2016. On Saturday, - -, 2016 - new confirmation numbers appeared on my Equifax Check Status Table indicating a Fraud Alert was placed on my Equifax Credit Report On Thursday, - -, 2016. When I called Equifax on Friday, - -, 2016 to remove this Unauthorized Fraud Alert ( UFA ) ( Conformation Number - ) I was told that the Alert originated with Equifax ( Conformation Numbers - & - ) on Saturday, - -, 2016 one day after t... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account July 27, 2016 - According to - through physical Verfication, verify original signed consumer contract- any and all accounts posted on my credit report.... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account May 30, 2016 - - - - collection copy has recently sent me a letter. Stating the removal of negative information off my credit report. This information has not been updated. I have since forward the infomation to the CRA. -, Equfaix and -. Please assist with having this information remove from my credit file. Thank you, - - -... |
Equifax Credit reporting credit monitoring or identity protection billing dispute May 29, 2016 - Erased old data being re-inserted. Re-disputing the - - - item ( dispute number - and number to be ) based upon an improper reinsertion per FCRA rules 15 U.S.C. 1681 ( i ) ( B ) ( ii ). This data is affecting my FICO rating for the second or third time. Equifax declined to give me a True FICO score.... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes May 19, 2016 - Challenge an unfavorable section or oversight on my credit report. I am for the most part unsatisfied with CRAs reporting mistaken information, and other. - archives/attach.... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes May 15, 2016 - I contacted your about Equifa/ removing - points from my credit report also I recently contacted Equifax also and they said that it could have been a number of things which caused the decrease. I today looked at my Equifax report and saw that they have removed all of my credit cards from my Equifax file. My -, - - - credit cards, and my - card is no longer reporting on my Equifax file. I spoke with these creditors and they said they are still reporting and this mistake belongs to Equifax. This is true because my other credit files are reporting these accounts. This is wrong a... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts May 12, 2016 - MY IDENTITY WAS STOLEN SO I PLACED A FRAUD ALERT ON MY FILE. NOW I AM UNABLE TO OBTAIN ANY CREDIT BECAUSE THE TELEPHONE LISTED ON MY FILE IS WRONG AND THE CREDITORS ARE NOT ABLE TO CONTACT ME TO VERIFY MY IDENTITY. I HAVE TRIED UNSUCCESSFULLY TO CORRECT THE WRONG TELEPHONE NUMBER.... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts May 4, 2016 - RE : Equifax Temporary Freeze Lift Service tool free # - ; automated not user friendly and telephone prompts malfunction. I was not prompted to provided my - digit PIN Number by telephone and online Equifax service. On Tuesday, - -, 2016 I made five separate attempts to access the Temporary Freeze Lift from - -, 2016 to - -, 2016 to no avail. This morning - -, 2016 around -, I telephone Equifax at - and spoke with a live Customer Representative named - . - was instrumental in assisting me with the following : 1. Free Annual 2016 Credit Report ; 2. Educ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account May 3, 2016 - The credit reporting company Equifax will not allow me to place a temporary lift on my credit report freeze. The company 's website says it can not process the request ( " We are currently unable to service your request. Please try again later. " ). I have tried multiple times. The live person customer service phone line says all operators are busy then disconnects the phone call. I have tried this avenue multiple times. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising April 29, 2016 - I have disputed the - inquiry 's on my reports 3 months ago I never got any notice of. Resolution at all. All of them are still on there. Some of them are on there -. I 'm supposed to have a fraud alert on all reports but noone checks with me before they hand out my report 's to everyone. I do n't authorize any companies except -. I 'm upset because the company 's did nothing to fix this problem. I never received any information on my disputes. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 27, 2016 - IRS contacted me about breech of 2015 tax document involving my SSN and said I could get a year of credit monitoring for this problem caused by their agency. I contacted Equifax for myself and have had no luck getting them to help. They say I have not proven that I am who I say. I submitted documents with my driver 's license and last year - form along with a cover letter. After 7 phone calls, I can not get past the " protocol '' of the phone answering people who are completely uninterested in the incident # or promo codes that I have been given by the IRS to deal with this matter. I find t... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts April 27, 2016 - Dear CFPB, This is my second time submitting this information. After about 7 months of dealing with ID theft I had requested removal of the fraud alert on the Equifax file and enclosed all the required documents, which Equifax indicated were needed as described in their original correspondence with me when the alert was put on the file. I received an acknowledgment in the mail but they left the fraud alert which is exactly opposite to that which I had legally request. I 'm attaching the documents which were provided and request for the fourth time that they remove the alert. Do I need to ask a... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts April 22, 2016 - Dear CFPB, About 10 months ago I was a victim of identity theft and went through all required procedures to protect myself. I filed a police report and FTC affidavit and notified all - credit bureaus who shared the information with each other for my protection. After 6 months of working with the police everything was back to normal. Since fraud alerts make every financial transaction regarding credit or employment very sensitive I sent official letters to each agency with my passport scan and social security card scan along with employment identification making an official request to have t... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts April 19, 2016 - I get so many inquiries who was not required by me and I really need to get removed from all - credits bureaus this inquiries is hurting my credit score and my ability to applied for anything. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 18, 2016 - I am wanting to submit a arbitration claim against Equifax for FCRA and Maryland state deceptive trade practices violations. Their arbitration clause states as follows : " Binding Arbitration. Either You or Equifax may, without the other 's consent, elect mandatory, binding arbitration of any Claim ( as defined below ) raised by either You or Equifax against the other. As used in this arbitration provision, the term " Claim '' or " Claims '' means any claim, dispute, or controversy between You and Us regarding any aspect of Your relationship with Equifax , including but not limited to any Clai... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 15, 2016 - As a victim of identity theft, I had no choice but to put on a credit freeze with all three agencies. Now when I need to refinance my home and put on a temporary lift of the freeze Equifax forces a $10.00 fee for this. Why? What do they need this money for? It 's simply not fair. This is not a service they are providing me! This is protection of my identity so that I can function in commerce despite the awful system these credit reporting agencies perpetuate. I have no choice in this matter. Why must I pay $10.00 to protect my credit and lift this freeze. This service should be free!! This... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 11, 2016 - I had a credit score with Equifax of - on -/-/2016. On -/-/2016 I have a credit score of -. The only thing that has changed is my address. These people at Equifax took - points away from my credit due to I changed my address. Hey I would like to file a lawsuit and actually received some proper resolutions from the consumer credit agency. This is crazy. I want justice and I want it today. These people can not take - points off of my credit due to I changed my address. What - is really going on here. Please ask this Equifax credit agency why are they taking - points... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts April 8, 2016 - After my credit information was compromised by the state of South Carolina we were offered free credit protection for one year. We opted for the protection so that no credit could be issued to me unless I was physically present. A few months later ( today, - - ) I visited my local verizon store to get a cell phone plan. - needed to verify my credit in order to determine if a deposit was necessary. - used equifax to verify my credit. At the - store I called Equifax and requested that they allow a credit inquiry. I verified all of my personal information and they agreed to lift ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - - submitted a hard inquiry to Equifax Credit Bureau on -/-/2015. I have no knowledge of this company. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - reported a hard inquiry on -/-/15 on my Equifax Credit Report. I have no knowledge of this company. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - - submitted a hard inquiry on my Equifax report to obtain a credit card on -/-/2014, which I did n't apply for. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - - reported to Equifax Credit Report on the following dates to obtain information for a hard inquiry : -/-/-, -/-/-, -/-/- and -/-/-. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - Equifax Credit Bureau reported - hard inquires from - on -/-/-, -/-/- and -/-/-. ... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts March 30, 2016 - EQUIFA- sends - - the followng correspondences - maybe considered " fraud '' that violates consumer rights : 1. On - -, - from Equifax Information Services LLC ( attached, - ). Subject of Letter : " - - 's call re Fraud Alert, '' 2. and - -, - from Equifax Security Freeze/Equifax Information Services LLC , advising of a subsequent " security freeze '' on consumer 's Equifax credit file. ( attached, scan - ). PROBLEM is - - - NEVER made a CALL to EQUIFA-! Not sure what Equifax is UP to ... BUT these - FACTS could be a backdrop to these corresponden... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes March 28, 2016 - There are - accounts in collection the problem is i never have had - phone service nore have i ever applied for any type of credit with them. ... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts March 22, 2016 - On - -, 2016, I requested a copy of my free annual credit report. The automated system stated one was already sent. This happened with all - agencies. I put a fraud alert on all - reports. I tried to get my reports by phone and letters and still have not received these reports. I need someone to intervene on my behalf. Any help from your department would be greatly appreciated. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 21, 2016 - On -/-/2016 I requested a freeze on my Equifax credit file over the automated line -. The freeze request was accepted. A letter was to follow with my -digit pin number. Over one month later nothing has been received. Equifax has my correct mailing address as I have recently received mail from them. So now I am locked out of my Equifax credit file. There is no person customer service number for Equifax. ... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts March 18, 2016 - Equifax put a fraud alert on my credit for what reason, I do n't know. The problem is that I am not able to get credit because they did not include my phone number on the Fraud alert. I called and wrote Equifax asking them to add my phone number to the alert or to remove the fraud alert. Each time I do that Equifax put a brand new fraud alert on my credit. I was denied credit for the fourth time with - - - because of the fraud alert. This has been going on for a year ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 17, 2016 - My father had credit monitoring with Equifax and the monthly charge came out of our joint bank account. He passed away in -. In -, I called Equifax , told them he had died, and asked them to cancel his account. They told me they could n't talk to me and that he would have to cancel the service. I explained that, being dead, he really was n't going to be able to do that and they refused to cancel the service. I contacted my bank to try to stop the charges, but as of yesterday, they have charged the account again. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 17, 2016 - I noticed that every time I tried to access my credit score I could n't get them every time I logged in the report would come back that I do n't exist so I demand that u investigate - - and - - - I never used those names thank u ... |
Equifax Credit reporting credit monitoring or identity protection billing dispute February 25, 2016 - To whom it may concern, I am having problems with Equifax. There is a lot of information on my credit file with Equifax that is not mine. I am a victim of identity theft therefore I have a lot of fradulent accounts and information that is not up to date. I have - fraudalent tax liens from the state of alabama iternal revinue service. They are - State income tax accounts that are fradulant and are not mine. I have disputed this accounts with the proper documention from the state of alabama that I have sent to equifax and equifax do not want to remove those - negative accounts which are... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account February 15, 2016 - I request credit reported on line on - - 2016, and ca n't print because computer it failed, please sent by e-mail to : - --. I need at soon posible to my lawyer. If ca n't please send by mailing. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes February 11, 2016 - I have tried to get my annual credit report from equifax and am unable to do so due to incorrect information on the questions they ask me if its really me? My name is - - - and my phone number is - could you please help me in regards to getting my annual credit report? Thank You very much. Sincerely, - - ... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts February 9, 2016 - I have a fraud alert on my credit bureaus. I applied for - and - -. Both use - -. I received letters from - - referencing both accounts and I had to called them. They verified all the information with me and I thought everything was solved. d. Today I revieved a letters from - - saying they could n't verifiy with Equifax. on both - and - -. Equifax is more than aware of my identiy. Ihave faxed and mailed my SS card and my drivers license. ( that complaint you will be receiving also ) Can someone help me withg getting all of my information correct with Equifa... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts January 26, 2016 - Equifax makes it very difficult to lift a security freeze. Here is what I had to do. 1. Called the number on my confirmation letter. The person told me it would take five days if he did it, but I could call another number for an automated system or do it online. 2. I called the other number. After asking for my SSN and address number, it told me it could n't process my request. I would guess this is because they have an old address even though I 've been at my current address for more than four years. 3. I tried online. The page they told me to go to did n't come up ( probably because I was... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts January 26, 2016 - On -/-/- I requested a 90 day fraud alert due to losing personal identification items. Instead of the 90 day alert Equifax placed a 7 year fraud alert. Since then, in both - - and - - I have mailed a letter to the address specified by Equifax for removal of fraud alerts. I included copies of my social security card, NC state ID card ( valid until - ) and a current power bill. As of -/-/- the fraud alert has not been removed. I want it gone immediately. I am including a copy of the page showing the fraud alert still present on -/-/-. Equifax Confirmatio... |
Equifax Credit reporting credit monitoring or identity protection billing dispute January 25, 2016 - I - are requesting as of -/-/2016 a temporary credit freeze be place on my credit file at Equifax - and - and all other national credit reporting agency. ... |
Equifax Credit reporting credit monitoring or identity protection billing dispute January 11, 2016 - Equifax keeps charging twice, reporting twice and hitting my reports and affecting my credit report twice. ... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts December 29, 2015 - On - -, 2015 I filed a Identity Theft report with my local police department via instructions - Complaint # -. I have sent this information to Equifax -, and - -. With a confirmation delivery Receipt on - -, 2015 Equifax has not blocked this damaging information. I filled a complaint with the - also because this matter is urgent! - - - of Equifax has investigated this matter as a dispute and determined that the account belonging to me. I have spoke with local authorities that said this investigation is still on going. I have been a victim of ID Theft and ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes December 25, 2015 - I was trying to get service from - - but when they ran my credit check ( I have a credit score & gt ; - ), Equifax said that they could not verify my identity. When I went to all - credit agencies to obtain my credit report, I was able to do so at - and - but not at Equifax. The Equifax website again said that they could not verify my identity (!!! ). Now I have to send in - forms of identification by mail to get them to review and correct the problem. Meanwhile, the promotion for - is going off and I will end up paying - of $ $ $ more because of Equifax 's mistake. ... |
Equifax Credit reporting credit monitoring or identity protection problem with fraud alerts December 18, 2015 - Placed a security freeze on my Equifax credit report on -/-/2015 via phone ( - ). They billed my - - credit card $10.00 for this on -/-/2015. ( Technically, this should have been free since I am over - yrs. old - this according to their written info. ) Was provided a pin # & confirmation # at that time & told that I would receive written confirmation of such. To date ( -/-/- ) have not received it. Written statements on an earlier-received credit report ( in -/-/- ) note that written confirmation of a security freeze will be sent within 10 business days of the requ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising December 16, 2015 - My husband and myself have been fighting identity theft for months and it seems we have gotten everything take care of except " inquiries '' i have made no inquiries on my credit report and there should be no new inquiries for me other than target. Any other inquiries for my credit are fraudulent and i have mailed about this before ... |