Equifax Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

Equifax Credit reporting department,

Credit monitoring or identity protection Account terms and changes Tennessee

I was trying to get service from - - but when they ran my credit check ( I have a credit score & gt ; - ), Equifax said that they could not verify my identity. When I went to all - credit agencies to obtain my credit report, I was able to do so at - and - but not at Equifax. The Equifax website again said that they could not verify my identity (!!! ). Now I have to send in - forms of identification by mail to get them to review and correct the problem. Meanwhile, the promotion for - is going off and I will end up paying - of $ $ $ more because of Equifax 's mistake. This is not fair and it should not be legal. Equifax should have to pay for their mistake, not me!

Equifax customer in Tennessee
Dec 25, 2015

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

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