Equifax Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

Equifax Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts Virginia

I sent Equifax - requests to place a Security Freeze on my file. The First request was sent on -/-/16, the Second on -/-/16 and the Third request on -/-/16. Each request was sent certified mail and included my complete name, complete address, Social Security number and date of birth. These request also included a copy of my Drivers License, -, Proof of address and my Identity Theft Police report. I also sent the same request for my wife - with the same documents - and she was able to obtain the security freeze upon the first request.

Equifax customer in Virginia
Dec 07, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with non-monetary relief

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