Resources for resolving common issues with PNC Bank products and services
You can reduce the number of unwanted calls from PNC Bank you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
PNC Bank Bank account or service account opening, closing, or management January 4, 2016 - - accounts were opened under my name without my authorization. When I inquired about the accounts with the bank, the bank presented me with an authorization card with a signature purporting to be mine. I never signed the document they presented. I have been waiting for the results of their internal investigation for over two months and have not received any information from the bank as to who forged my signature or why those accounts were opened. ... |
PNC Bank Bank account or service problems caused by my funds being low December 29, 2015 - PNC Bank has placed my daughter in the - due to an overdraft account. She is a minor and I believe should she be exempt from collection activity and removed from -. ... |
PNC Bank Bank account or service using a debit or atm card December 29, 2015 - To : PNC Headquarters, Executives, managers, Attoreny General of New Jersey, Attorney General of New York, Federal Trade Commission, Consumer Financial Protection Bureau, -, -, PNC Bank From : - -, - -, - -, New Jersey, -, - : - This letter is to inform you that the ATM held recently about $2200.00 of my money, but spit out the balance from $9500.00, it said transaction not processed, and spit out a receipt without the PNC logo, no date, just the words, " CASH RETAINED '' followed by numerous zeros and numbers, and the - and - PNC bank manager, - -... |
PNC Bank Credit card advertising and marketing December 28, 2015 - I have permanently opted out of financial solicitations by following the directions for pre screen opt out and submitting that removal in writing. It has been successful in that I no longer receive solicitations. However, since opening a loan account with PNC Bank - - -, they send me credit card solicitations at least monthly. I have called them each time and requested removal. They have either pretended to cancel or directed me toward the opt out steps ( which I took years ago. ) They are harassing me and will not respect my request by phone to be removed from their solicitation list... |
PNC Bank Bank account or service account opening, closing, or management December 24, 2015 - PNC allowed - - - to steal over $ - from my business account by approving his access. ( I 'm the only legal signer. ) There was a huge investigation, indictment and his guilty plea to a - theft charge. Despite the admittance of his guilt, PNC does not want to return the money they allowed him take. In the process of waiting for his trial, I got another call from the police. This time they found my PNC documents on site of a raid for a Identity thief ring with all of my personal information. ( Name, address, SS #, Date of birth ). I 've recently recieve a letter from the Departm... |
PNC Bank Bank account or service problems caused by my funds being low December 22, 2015 - My bank continues to charge me overdraft fees even though I refused to opt in to such a " service ''. I was under the impression ( please correct me if I 'm wrong as I am no expert ) that unless I set an account to automatically withdraw from my account ( currently only my Landlord and - do so ) that they were not legally allowed to do so unless I opted into such a " service ''. I most certainly did not. Please help. ... |
PNC Bank Bank account or service account opening, closing, or management December 21, 2015 - PNC Bank wants to charge me $25.00 for closing my online bank account because I do n't like their services. Can they do that? Not letting withdraw below a certain balance, or charge me a fee. Not let me close my account or charge me a fee. This just seems wrong. I have not enrolled in any type of bonus/promotion offer from them where it seems like these large fees should be there. ... |
PNC Bank Bank account or service deposits and withdrawals December 17, 2015 - PNC Bank cleared a check in the amount of - dollars on - -, 2015. It was for a new part time I job and I had a representative verify the fund with -. The branch manager confirmed the funds were available and that there would be no issue depositing the check. I told him a coworker had an issue and I wanted to be extra sure. The branch manager then told he that the check had already posted to the account and that there would be absolutely no problems with depositing the check. The - - representative confirmed the issue as well. I called into the call center twice as well to con... |
PNC Bank Consumer Loan problems when you are unable to pay December 17, 2015 - I intended to buy a home with a mortgage in 2007. Seller misrepresented, forged documents, and committed a bait-and-switch. I was stuck with a manufactured home with what appears to be an installment loan instead. As a - buyer, I feel especially targeted. Both parties were informed but no cooperation or correction transpired. When I became unemployed and -, my income shrank. I proactively obtained a Chapter - Bankruptcy while all bill payments were current and never missed. This was successful. I also proactively attempted to get a loan modification before any problems would occur. In... |
PNC Bank Mortgage loan modification,collection,foreclosure December 17, 2015 - I am the executor of my brother 's estate, - - -, -. He lived in -, Maryland and the property address involved is - - -, -, Maryland. We entered into a Deed in Lieu of foreclosure with PNC Bank, upon their request, on -/-/-. The attorney handling the DIL has been calling weekly and there has been no progress on the file. PNC has been delaying the process and the property is set in for foreclosure on -/-/-. - - - - was paid $6000.00 for release of lien in -/-/-, and this lender has not recorded certificate of satisfaction yet. ... |
PNC Bank Mortgage loan modification,collection,foreclosure December 16, 2015 - I currently have a loan through pnc bank and because my insurance was through escrow and I had high risk dogs at my home the insurance company told me to get rid of dogs or pay a premium increase. I told insurance company I got rid of the dogs. And they still sent a bill to my mortgage company in the amount of - without me knowing. So my monthly payment went up from - to - and then I contacted a company for modification. And they stole my money and ran and told me not to contact my mortgage company they would deal with everything. Well months later I find out my home is in foreclosure... |
PNC Bank Credit card transaction issue December 16, 2015 - I paid a company named - $5000.00 on my PNC card for services i did not receive.i was repeatedly promised that they would provide me with a website which would be profitable.i trusted them only to be left empty handed.my payments and signatures were obtained under false pretenses.they were using deceptive marketing practices which are unlawful and warrant a full refund. I previously filed this complaint and with the CFPB and was just informed that they could n't find the company. There must have been a mistake because you were able to find PNC last time I filed a complaint with you. Pleas... |
PNC Bank Mortgage loan modification,collection,foreclosure December 16, 2015 - My complaint is due to my divorce and primarily involves my HELOC, though my first mortgage ( fixed rate Home Equity, really ) is with the same lender. I will remain with my kids in the home and want to assume both the Home Equity and the HELOC ( or have my ex-husband 's name removed ) but I 've been unsuccessful. I 've submitted a complaint previously but ca n't dispute the response, possibly due to the age of my complaint, but research takes time. I 've had a chance to review my HELOC docs and have several issues. First, my ex and I both believed the HELOC was secured by a different residenc... |
PNC Bank Mortgage loan servicing, payments, escrow account December 15, 2015 - We filed bankruptcy in - - which was discharged on - -, -. We have a home equity loan with a minimum monthly payment of $690.00. The loan originated in - with National City Mortgage who was later bought out by PNC Bank. We have made voluntary and regular payments on our home equity loan following the bankruptcy. After the bankruptcy discharge, we continued to receive normal monthly statements from National City Bank and then beginning in - - we received normal monthly statements from PNC Bank. In late - we began making $ 800 monthly payments. Since we were paid ... |
PNC Bank Bank account or service account opening, closing, or management December 13, 2015 - PNC Bank refuses to close my accounts despite multiple requests and continues to forward spam. ... |
PNC Bank Bank account or service account opening, closing, or management December 12, 2015 - I opened a checking account at PNC bank, and decided the bank was n't a good fit for me. I ca n't close the account without incurring a $25.00 account closure fee. ... |
PNC Bank Bank account or service account opening, closing, or management December 11, 2015 - On - -, 2015, I logged on to my PNC account from home to pay my bills online. I have - accounts, - - and - -. I selected the Virtual Wallet account and then proceeded to pay my bills. The next thing I knew, on - - I received an email saying that my Standard Checking account was overdrawn. I logged onto My accounts and - of the bills had been paid from my Standard Checking. I, at no time, selected Standard Checking as the account I wished the bills to be paid out from. I was charged - $36.00 overdraft fees. I contacted PNC about this. They directed me to the O... |
PNC Bank Bank account or service account opening, closing, or management December 10, 2015 - This complaint is about bank/financial services during a real estate transaction ( not a bank account ). On -/-/2015 I entered into a contract / purchase agreement to buy a home ( - # - ) at - - - in - - ( - - ), -. PNC Bank National Assoc is the Seller who was represented by Service Link ( a - - - - company ), - - -, VP Operations & Client Relations. After conducting home inspections ( $510.00 ), Buyer and Seller signed Amendment to Sale Contract on -/-/2015. Also, $1000.00 Earnest money was paid to - - - - ( -,... |
PNC Bank Bank account or service deposits and withdrawals December 10, 2015 - I responded online on getting my Truck wrapped in an energy drinks logo. My directions were that I would receive a cashiers check in which I did and after I deposited the check into my account I was suppose to take the money out within 10 buisness days and email the company and let them know. The check amount was $1600.00. Which I did! To get to the point I took the check inside handed it to the teller and she then begin counting out the money. I was thinking to myself How do they cash the check not knowing If the funds were even available in this guy 's account. So a few weeks went buy and ... |
PNC Bank Consumer Loan managing the loan or lease December 9, 2015 - My line of credit was called before term was up. Payment in full was demanded. I requested options. After 60 days I received a call offering a modification only to find the account was being reported delinquent on my credit. I never received bill or delinquency notification. When I logged into my account online it does not show delinquent either. ... |
PNC Bank Money transfers other transaction issues December 9, 2015 - Recently, my daughter and I settled on a house she was purchasing for herself and I was selling on behalf of my parents ' estate. My now-deceased father had a reverse mortgage ; so, essentially, my daughter refinanced the home in her name. Throughout the process of my daughter obtaining a loan from her financial lender, the reverse mortgage company and it 's attorneys pursued foreclosure. During the process of attempting to take over the property and without the knowledge of the estate, the reverse mortgage company made a highly unusual payment of taxes on the property. As the personal represe... |
PNC Bank Mortgage loan modification,collection,foreclosure December 8, 2015 - Our Clients - - and - - applied for a Loan modification through PNC Mortgage. They were denied all Loan Modification Products and we were informed that they had no right to appeal their decision. We ran a REST report which clearly indicates that they do qualify for HAMP Tier 2 and the NPV is positive. We filed an appeal to their decision to review the Loan Modification again. When we called PNC to check on the progress of the Appeal, we were informed by the Relationship Manager that the file was not in review at all and they did not intend to do anything at all except move forward ... |
PNC Bank Mortgage loan servicing, payments, escrow account December 8, 2015 - Escrow account is more than my house payment! I paid them $1500.00 this year for a shortage along with my regular payment. Now my escrow account is another $1200.00 short! Not sure who is doing the math at PNC but I ca n't even log into my account and they just print out what is on-line and mail it to me which does not explain $3000.00 shortage! I 've repeatedly asked for an audit of my account and they have not complied. Requested another audit today and they will probably print out the on line version again. ... |
PNC Bank Mortgage settlement process and costs December 7, 2015 - I recently filed a complaint with your organization and received a response from my mortgage company. I do not agree with their findings. In their response letter, they stated in the section titled, Deed In Lieu Denial, " A letter ( copy enclosed ) mailed to you on - -, 2015 advised that you could accept the offer to pursue a Deed in Lieu. '' My letter dated - -, 2015 states, " Based on a review of the information you provided, you have been approved for a Mortgage Release ( Deed in Lieu ). I have contacted - offices for guidance. ... |
PNC Bank Bank account or service account opening, closing, or management December 7, 2015 - My wife and I have been having an issue with PNC. We changed my individual account into a joint account around the end of -. On - - they pulled money from the account for - as well as a child support payment that was going to her that was around $85.00 for a total of $180.00. We were giving not notification and when it initially showed as pending we thought it was some kind of fraud. When we called PNC they said they could n't see the transaction until it posted. We asked at that point well if the account has been compromised what can we do they said we would have to wait until... |
PNC Bank Credit card apr or interest rate December 6, 2015 - I was offered the PNC Cashbuilder card in a local branch with 0 % interest for 12 months. It was discussed that it so-uld be a good tool to aid me in paying for my upcoming move. I signed up for the card and carried a balance each month. Each month I was not charged interest as expected. Until last month, where I was charged $20.00 in interest. I contacted PNC and the placed my issue through their escalations department. They ( - ) requested that I show them the paperwork I have. Upon looking at the summary I discovered that it appeared I had been deceived and that the 0 % interest applie... |
PNC Bank Bank account or service deposits and withdrawals December 6, 2015 - recently I noticed that an amount of $89.00 has been deducted from my checking account at PNC bank on the - of every month from -/-/2015. I made several calls to PNC bank to identify who isa taking my money. At first PNC ban told me it was - -. I checked to make sure - has not been taking money from my PNC account. I called PNC banks again to say that and I dont know who has been taking my money. I told them I need to know the company and theit TP number but they kept telling me they dont have that info., I found this bizzare. So I lost almost $270.00 from my PNC account but ... |
PNC Bank Bank account or service using a debit or atm card December 5, 2015 - This is the WORST bank everWhen I went to open a new checking account with PNC Bank, the bank being made very attractive advertising and they are very polite when you began to open a new bank account, giving a blank application documents and check ID after that just want you signature on blank application form without remind related cost or fee, that is the problem is the nightmare began, In generally different banks when using ATM card withdrawals will charge fee is currently the bank system business, but PNC bank charge a lot of fee with too high too expensive compared with other banks, if y... |
PNC Bank Bank account or service problems caused by my funds being low December 5, 2015 - Due to a depositing error, a check was returned due to non-sufficient funds from my account. However, PNC Bank is trying to double charge me a - fees. - for non-sufficient funds and - for overdraft. Only - of the fees is appropriate. The other is inappropriate. ... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - i have been advised by my realtors to contact this Bureau. My husband andI acquired a Home Equity Line of Credit in - of -. The prepaymentphase ended this past -/-/-. Uneducated and unaware, wewere caught off guard and can not afford the payments. Our home is vacant, we own another home, in the city where we work and live, we aredesperately wanting to sell, sell, sell, the home, but it is not selling. We havereceived a cash offer on the home, a lowball offer, and we have applied for ashort sale with our primary plus our secondary mortgage lien holders. This isthe very beginning stag... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - Due to recent financial difficulties our RE Taxes were added to our mortgage so now we have an escrow which increased our mortgage payment over $1000.00. We are finally in a position to refinance and were approved by - for the HARP with PNC our current - Mortgage holder. We also have a Home Equity with - -. We were all set to close but were waiting for - - to approve the subordinate when the bottom dropped out. We learned that in -/-/- ; National City was our current - Mortgage holder and we did a Refi I think to reduce the rate or get rid of the PMI I am not sure t... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - PNC ( a.k.a National City Bank ) does not address my complaint in the least bit of the aggressive appraiser they recommended and the gross negligence on their part. The lack of their due diligence is mind blowing and they took complete advantage of me as a consumer. When they sent foreclosure papers to me in -/-/- I reached out to - - - at PNC immediately and faxed her a letter giving them permission to contact me. I find it ironic that they say they ca n't contact me " due to a ceased and desist on record '' but on -/-/- - at - I have a saved voice mail from - -... |
PNC Bank Credit card credit card protection / debt protection December 3, 2015 - On Thursday, - - at approximately -, I attempted to purchase a laptop computer as a - gift for my husband through -. The original price of the computer was $790.00, however the doorbuster deal was $540.00. I submitted my credit card information, twice, within 3 minutes and - times were declined. Assuming this was an issue with - ( due to traffic volume ), the option to pay through - was also available. I submitted my credit information through - and it was accepted. I received an email ( attached ) stating the payment was accepted and - would contact me soon t... |
PNC Bank Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - I paid an auto loan off through PNC Bank on - -, 2015 and put a stop payment on the auto pay through - on - -, 2015 but something went wrong and - paid a - payment to the acct that PNC says was closed on - -. PNC says they never received it, that it was automatically rejected and - says they have no record of this rejection and do n't have the money. PNC says they have no escalation process because it was never received and - says they ca n't escalate until they have something from PNC. I know every time money electronically transfers it goes through the Fed Re... |
PNC Bank Bank account or service problems caused by my funds being low December 2, 2015 - I incurred - overdraft fees between - & -. I feel these are not warranted because of how transactions posted. These fees continued simply because my account had already been overdrafted and more transactions were on their way to posting. When calling PNC, I was hung up on by - person and was given misleading information by several others. Even after depositing funds to satisfy the current overdrafts, I called PNC and was n't made aware that more fees were to come for transactions that I had assumed were posted. Because of the available balances provided on my - App by PNC and al... |
PNC Bank Mortgage credit decision / underwriting December 2, 2015 - I applied to PNC Mortgage earlier this year to refinance my home mortgage and pay off my student loans. The bank, which holds my current mortgage, received my income data in the first few weeks of what turned out to be a five month-plus review process. It misleadingly encouraged me to proceed with the process, which cost me more than $1000.00 in appraisal and other administrative costs, telling me repeatedly I had been " conditionally approved. '' The bank made unreasonable and continually changing documentation demands on me and then rejected my application. I disputed the the bank 's decis... |
PNC Bank Bank account or service account opening, closing, or management December 2, 2015 - PNC Bank closed out my checking account containing over $70000.00 with no reason and no prior notification ( they said they reserve the right to conduct periodic reviews of customers accounts and close their accounts when they feel the banking relationship should end ). I need my money to pay bills and they have not given me my money. They are jerking me around. I spoke with a regional manager yesterday and he said they could not issue me a check at the bank and I would have to wait for it to be mailed. In the meantime, I have no money. Checks that I have written will surely bounce, automati... |
PNC Bank Bank account or service deposits and withdrawals December 1, 2015 - I received a corporate personal check from my company, which is a national company that uses PNC. I do not have an account with PNC. When I tried to cash this $27.00 check the teller said their would be a $10.00 fee. I do understand administration cost maybe $ - $5.00, but $10.00 is robbery. Good thing I did not need the money, so I deposited it into the bank I use locally. I also have - other banks I use. So how I look at this, - I would never use PNC for any banking in the future or open an account with them and second how about people who do not have much money and that $2... |
PNC Bank Mortgage loan servicing, payments, escrow account December 1, 2015 - I had made payments on the - mortgage for over 10 years with out a late or missed payment. PNC Bank asked that I pay in full and when I requested a hardship modification in -/-/- they sent it to me on -/-/2015. When I contacted PNC Bank they indicated I had 30 days to complete it and that my representative was - @ -. -. When I reviewed the documentation is does n't have - 's name or due date. When I contacted PNC again they indicated I had until -/-/-. I contacted them again and was told it had to be received by -/-/- but should be postmarked by -/-/-. No w... |
PNC Bank Bank account or service deposits and withdrawals November 30, 2015 - Sold a pc of furniture on -. Pnc bank told us funds could be used next day but we knew better so called to tell them we had to make sure check was good b4 we used the funds bcz we had to take shipping charge out then they told us check in " floating stage between banks so we waited a few days later then they said it was paid by usbank so we sent out money for shipping. Then next day check did not clear. We called to let them know that they had assured us it was ok and total chaos hit at that point. They advised us wrong took all our money except - and now it 's on our credit report and b... |
PNC Bank Bank account or service account opening, closing, or management November 27, 2015 - I 've had the same checking account with my bank ( formerly National City, now PNC ) since 2006, and there have never been any monthly fees or charges taken from my account. For the past several months, however, I 've had $10.00 calculated service charges taken from my account, and I ca n't find anywhere on the PNC website what the charge is for. I have n't made any changes to my account or been contacted by the bank, and I do n't understand what the service charge is for. ... |
PNC Bank Mortgage settlement process and costs November 26, 2015 - I first contacted PNC to get a mortgage and my account was assigned to - -. On -/-/15, he issued a pre-qual for an amount much larger than my loan amount, but he did not issue a pre-approval. I told - that I needed a pre-approval. On -/-/-, I submitted an offer on the home owned by PNC. Two days later, PNC sent a counter offer and I countered their counter. PNC did not respond for several weeks ; at least - other competing offer was received. On -/-/-, I went to a branch re my concerns that I had not got a response to my offer and that I still had not got the pre-ap... |
PNC Bank Mortgage loan servicing, payments, escrow account November 24, 2015 - I am trying to close on my parents estate. I paid off the mortgage when my step father passed away, while my mother was still alive. Now the bank PNC is telling me I have to pay off a line of credit that was open back in -. This loan was through National City Bank in Ohio. The debt was wrote off as bad credit by this bank in -. PNC purchased this bank in - and now is trying to get fund already wrote off " as bad debt ''. I have no documentation that this money was ever spent by my parents, nor do I have anything from any of the banks that they ever tried to come after the funds. The b... |
PNC Bank Credit card identity theft / fraud / embezzlement November 24, 2015 - PNC sent the issued credit card that I applied for to a wrong address and I never received that credit card. There were - over $1200.00 fraud charges on the credit card. PNC told me that I am reliable for these fraud charges. On -, 2015 I went to the PNC branch located in - - -, - -, PA for - things, ( 1 ) mailing the PIN for my PNC business debit card, ( 2 ) applying a PNC business credit card. About a week later I received the mailed PIN. But there was no any response from PNC about my credit card application. Around one month later ( in -, 2015 ), I received a... |
PNC Bank Bank account or service deposits and withdrawals November 22, 2015 - PNC Bank is refusing to communicate with me or have a customer service supervisor return my phone calls in regards to their loss of my $1000.00 wire transfer. I was told 3 days in a row that " someone would get back to me. '' Nobody has called, and my money is still missing. Nobody is investigating this. And they intend to charge insufficient fund fees when I have proof that I deposited the money into my account. ... |
PNC Bank Mortgage loan servicing, payments, escrow account November 22, 2015 - This is regarding my previous case number : -. Please refer to the attached letter from PNC I received yesterday. Honestly this harassment has to stop!!!!! PNC had agreed to closed the escrow account they forced on me the moment I applied for a loan modification. I rejected their dumbfound offer for a modification over the phone and in writing, during this time they told me the escrow would be removed once this escrow was up to date, which I paid -/-/-. Aside from suing this company for harassment and discrimination can you please suggest any other step I should take? ... |
PNC Bank Bank account or service using a debit or atm card November 21, 2015 - I 'm - and - and - and also will be filing complaints against them for discrimination against people with -. I wish to make a complaint against PNC Bank. On -/-/-, I attempted to use my - Debit Card to make online purchases and received an error that my card was invalid, I then attempted to use my card again on -/-/- at - and my transaction was denied. I contacted PNC Bank with my son, to inquire why these transactions were denied and, I was advised that because my magnetic strip was worn out, this is the reason my online transactions were denied and a replacement c... |
PNC Bank Mortgage loan servicing, payments, escrow account November 20, 2015 - My loan was sold earlier this year from - - to PNC Mortgage, ( I have also had home loans with - - and - in the past 5 years. ) and within 3 months of purchasing my loan, PNC Mortgage gave me notice in the mail that my premium ( 30 year fixed HUD Foreclosure ) was going from $ -/month to $920.00 because my escrow account had a shortage. My escrow account has never had a shortage, and when I called PNC the manager I spoke with even admitted my payments from the previous year ( -/-/- ) were identical to this current year- yet she still said it was their right to change m... |
PNC Bank Mortgage loan servicing, payments, escrow account November 19, 2015 - My mortgage got transferred to a new company PNC Mortgage last month. Today, I called to verify that they have received my monthly mortgage payment. I called - times to - and each time the machine says welcome to PNC Mortgage than then HANGS UP THE PHONE! ... |
PNC Bank Mortgage application, originator, mortgage broker November 19, 2015 - I recently went to PNC Bank in -, NC to pursue a refinance on our house loan with a Harp Loan. A PNC bank representative had told us we were eligible for this type of refinance and it sounded sensible. When we met to proceed with the refinance, she told us that after further looking into it, we did n't qualify due to my employment status changing since my loan originated, but instead she had a good loan to offer us. She offered us a 15-year refinance at 4.14 % with no loan fees, or closing costs, and said this was the best savings she could offer. She told us the only difference between thi... |
PNC Bank Mortgage application, originator, mortgage broker November 18, 2015 - In - 2015, I applied to refinance my HELOC with my existing mortgage company, PNC. I was informed that even though my FICO score was -, I needed to have " - successful trades '' in order to refinance and receive the same product. I was told I had only - trades. I asked repeatedly what specifically was meant by a " trade '' but was never given a real answer. I was told it was a government guideline/regulation and - the bank could not get around. I was informed, after asking, if paying off - more bill would make a difference and told that it should. I rescinded my application, ... |
PNC Bank Bank account or service using a debit or atm card November 18, 2015 - -/-/15 : I attempted to withdraw $100.00 from a PNC bank ATM and only received $60.00. I reported the discrepancy and was issued a provisional credit pending the outcome of the investigation into the dispute. letter dated -/-/15 : I received a letter indicating that the transaction was processed correctly and the money would be withdrawn from my account. Upon receiving this letter, I called PNC to request the documentation of the investigation and was told that I would need to call to speak with the disputes department. -/-/15 : I called to request documentation of the ... |
PNC Bank Mortgage loan modification,collection,foreclosure November 17, 2015 - - - was in review for a loan modification with all documentation submitted to the lender on -/-/2015. On -/-/- - from PNC called our office and stated that their institution was in need of a paycheck stub dated for -/-/- as the one they had was cut off. She made it very clear that this paycheck stub dated -/-/- was the only one to be submitted and was the only document needed. She did confirm the deadline for this document to be received was -/-/-. The paycheck stub was sent to PNC on -/-/-. Our office followed up and it was confirmed the paycheck stub was r... |
PNC Bank Credit reporting incorrect information on credit report account status November 17, 2015 - I had a second mortgage with RBC account # -. This was settled for less than the original amount -/-/-. It is being reported on my credit as a " charge off ''. This is preventing us from getting a mortgage. I was told by PNC to submit the following information : the dismissal from RBC, the page of my credit report where the error appears, the bureau reporting as a charge off, and a brief description, referencing the RBC account number of what happened. I was under the impression that by law, they had to respond to me in 30 days. They signed for the letter sent via priority mail -/-/-... |
PNC Bank Credit card identity theft / fraud / embezzlement November 17, 2015 - I have been a customer of PNC bank for about 10y. And I just had a scary experience with this branch. On -/-/15 I stopped by to make a deposit and get a copy of my statement since I was going to DMV ... Which was a horrible experience too. The bank teller had the audacity to open a credit card account without my AUTHORIZATION or even mentioning it to me. The lady kept asking me weird questions which I found so unprofessional such as the area I live at is very expensive, how much I pay for my rent! I must make good money to live there ... These questions were very annoying and I should... |
PNC Bank Bank account or service using a debit or atm card November 16, 2015 - On - -, 2015 I contacted PNC bank because I saw a charge from - in the amount of -. I contacted my bank to let them know that this transaction was not authorized by me. PNC bank removed that transaction. I asked the representative how - was allowed to post a transaction on an expired debit card. I had used this debit card a couple years back to purchase the online version of the software. It looks like the automatically sign you up for automatic renewal.My debit card ending in - expired on -. In - of 2015 I received a new debit card ending in - with a different exp... |
PNC Bank Debt collection taking/threatening an illegal action seized/attempted to seize property November 13, 2015 - Letter from LawyerWe have completed an examination of your bankruptcy case and spoken with our lawyer. It appears to us that the firm has done nothing which has injured you. Understanding our position requires some understanding of a complicated and, in some ways confusing set of laws relating to the bankruptcy and the real estate which you own. Your state has an exemption for a certain amount of equity in real estate. That is to say in a bankruptcy the creditors can not sell your residence to satisfy their judgment if you have less equity in the home than the amount of the exemption. The bank... |
PNC Bank Mortgage application, originator, mortgage broker November 12, 2015 - To Whom It May Concern, I recently applied for a home equity loan with PNC Bank for the amount of $25000.00. My initial loan estimate indicated that the estimated payment would be $510.00. The assessed value of the property per PNC 's assessor was $530000.00 ( though I note that the assessor did not account for - square feet of livable space ). My current mortgage balance is $380000.00. On - -, the underwriter issued the following request via email : '' Homeowners insurance dwelling coverage is insufficient. Will need dwelling coverage increased to cover total liens $4000... |
PNC Bank Bank account or service problems caused by my funds being low November 12, 2015 - A while back we were forced to open another checking account in order to obtain a savings. I never wanted - checking accounts but was told that was how pnc bank had to do this to open the other savings. In total I had - accounts, our regular checking. The account I did n't want and - savings. We never tried to use the other checking but some how it got mixed in to our pay pal account which charged - transactions to it. PNC never notified us of the over draft instead they kept charging the account penalties until reaching $290.00 then they took that - out of our checking with o... |
PNC Bank Mortgage loan servicing, payments, escrow account November 12, 2015 - In - of this year, due to a hardship financial situation that started -/-/-, I applied for a loan modification with the intentions of lowering my mortgage payment and continue living in my home. PNC has not been able to help and instead they have caused emotional distress. Summary after my application denial from PNC. -/-/- mortgage payment in person ( see receipt attached ) - payment has not been applied, per PNC-/-/-. mortgage payment in person ( see statement attached ) - payment has not been applied, per PNC-- $2100.00 payment for escrow shortage to PNC, (... |