PNC Bank Credit Card Complaint

PNC Bank Credit card department,

Identity theft / Fraud / Embezzlement Pennsylvania

PNC sent the issued credit card that I applied for to a wrong address and I never received that credit card. There were - over $1200.00 fraud charges on the credit card. PNC told me that I am reliable for these fraud charges. On -, 2015 I went to the PNC branch located in - - -, - -, PA for - things, ( 1 ) mailing the PIN for my PNC business debit card, ( 2 ) applying a PNC business credit card. About a week later I received the mailed PIN. But there was no any response from PNC about my credit card application. Around one month later ( in -, 2015 ), I received a call from PNC when I was at the - 's located in the -, -. A lady from PNC asked me to verify - credit card transactions ( & gt ; $1200.00 ) on the phone. These transactions


that PNC had sent the credit card to the wrong address. She promised me to close the account and would issue me a new credit card. Meanwhile, she said that PNC would remove these - statements from my credit card account. After I received and activated my new credit card, I logged in my online banking account and did see these - fraudulent charges were removed. However I noticed these - fraudulent charges were posted again in my PNC credit card account in - -. I called the customer service hotline right away for a few times. Each time I was given a different story. In my last call, the representative told me that PNC had done with the investigation and PNC had denied those over $1200.00 charges as fraud charges. PNC sent the credit card to a wrong place and I never received it. Why am I reliable for these fraud charges? I enclosed my - evidences of my address, - is the envelope in which PNC sent PIN code in - - 2015. The other is the address of my business that printed out from -.