PNC Bank Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

PNC Bank Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker North Carolina

To Whom It May Concern, I recently applied for a home equity loan with PNC Bank for the amount of $25000.00. My initial loan estimate indicated that the estimated payment would be $510.00. The assessed value of the property per PNC 's assessor was $530000.00 ( though I note that the assessor did not account for - square feet of livable space ). My current mortgage balance is $380000.00. On - -, the underwriter issued the following request via email : '' Homeowners insurance dwelling coverage is insufficient. Will need dwelling coverage increased to cover total liens $400000.00. " This request is the reason I am filing the complaint. Homeowner 's insurance covers the value of the dwelling ( which per my homeowner 's insurance policy is ~ $250000.00 ), not the value of the outstanding loan. The figure the underwriter wants to cover through my homeowner 's insurance is the outstanding balance on my mortgage ( $380000.00 ) plus the value of the loan for which I applied


Even with the low assessment value on the property, the sum of my mortgage and the loan for which I applied would result in a loan-to-value ratio of - %. Banks are required to drop PMI once the loan-to-value ratio reaches - %. There are - specific concerns here that I would like to bring to the attention in light of the above summary. 1 ) The underwriter is asking for one type of insurance ( PMI ) that according to the rules is not allowed. As such, s/he would seem to be asking me to provide that insurance through my homeowner 's insurance. This is either an instance of gross incompetence ( i.e. confusing homeowner 's insurance with PMI ) or an attempt to skirt an existing regulation regarding PMI and, therefore, asking me to shoulder a cost that is not required vis. my loan-to-value ratio. 2 ) The second concern is that the requested additional coverage would result in a significantly higher cost than was provided in my loan estimate. This expectation was not disclosed in my loan estimate and, as such, this request constitutes a violation of the Truth in Lending Act that obligates PNC to inform me of all expected costs. I have written documentation of all facts mentioned above that I am happy to forward to you. Should you require them, please do not hesitate to contact me.

PNC Bank customer in North Carolina
Nov 12, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
In progress

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