PNC Bank Credit Card Complaint

Advertising and marketing

PNC Bank Credit card department,

Advertising and marketing Pennsylvania

I have permanently opted out of financial solicitations by following the directions for pre screen opt out and submitting that removal in writing. It has been successful in that I no longer receive solicitations. However, since opening a loan account with PNC Bank - - -, they send me credit card solicitations at least monthly. I have called them each time and requested removal. They have either pretended to cancel or directed me toward the opt out steps ( which I took years ago. ) They are harassing me and will not respect my request by phone to be removed from their solicitation list. It is a waste of mail and time. They send - copies each time - me and my husband. They may even be committing a crime by soliciting to someone who has permanently opted out of pre screen credit card offers. No amount of begging and pleading by phone has gotten them to stop.

PNC Bank customer in Pennsylvania
Dec 28, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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