PNC Bank Mortgage Complaint

PNC Bank Mortgage department,

FHA mortgage Settlement process and costs Maine

I recently filed a complaint with your organization and received a response from my mortgage company. I do not agree with their findings. In their response letter, they stated in the section titled, Deed In Lieu Denial, " A letter ( copy enclosed ) mailed to you on - -, 2015 advised that you could accept the offer to pursue a Deed in Lieu. '' My letter dated - -, 2015 states, " Based on a review of the information you provided, you have been approved for a Mortgage Release ( Deed in Lieu ). I have contacted - offices for guidance.