PNC Bank Bank Account Or Service Complaint

PNC Bank Bank account or service department,

Savings account Using a debit or ATM card Delaware

I 'm - and - and - and also will be filing complaints against them for discrimination against people with -. I wish to make a complaint against PNC Bank. On -/-/-, I attempted to use my - Debit Card to make online purchases and received an error that my card was invalid, I then attempted to use my card again on -/-/- at - and my transaction was denied. I contacted PNC Bank with my son, to inquire why these transactions were denied and, I was advised that because my magnetic strip was worn out, this is the reason my online transactions were denied and a replacement card needed to be mailed. My son, felt this bad explanation being that an online purchase, has no bearance with anything to do with a card 's magnetic strip, and this being the case, why had n't they notified me. Then, I was informed by the service rep because, I no longer have a checking and only savings, these transactions were being denied, but I have used this card to always make purchases and to pay bills and other point of sale transactions. PNC issued this card to me on -/-/-, but


addition, I was unable to login into my online account due to PNC Bank freezing my online account login and after providing the correct information they refused to allow me access to my online banking and stated they had to mailed password and I would receive it in 3 to 5 business days, when my account had been fully authenticated and what disturbs me is they always provide generic responses, besides having deployable customer service, and only resolution they can offer is about going into local PNC Branch ; who nowadays goes into local branches, that 's the reason for having online banking in the first place and I 'm also due to reason I 'm unable to leave my home due to my current medical condition. I need to make a complaint against them for blocking the authorized use of my funds and deliberately discriminating against the elderly and people with - and failure to provide written notice of restrictions and changes made to my Debit or Bank Card.