PNC Bank Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Georgia
My loan was sold earlier this year from - - to PNC Mortgage, ( I have also had home loans with - - and - in the past 5 years. ) and within 3 months of purchasing my loan, PNC Mortgage gave me notice in the mail that my premium ( 30 year fixed HUD Foreclosure ) was going from $ -/month to $920.00 because my escrow account had a shortage. My escrow account has never had a shortage, and when I called PNC the manager I spoke with even admitted my payments from the previous year ( -/-/- ) were identical to this current year- yet she still said it was their right to change my premium ( although in the last 5 years on either - of my homes, the premium never changed from my purchase price ). Now I received a letter in the mail from PNC Mortgage today stating that my premium was going to increase yet again from $920.00 to $940.00 starting -/-/-. They must be stopped!!! This is n't right- I do not want them to touch my mortgage ever again- I want my mortgage switched to another lender immediately. I did not choose them, and they are hurting me and my family. I downsized from a - square foot home built in -/-/- and bought this home which is - sq ft built in -/-/- so I could lower my monthly premium fro $1100.00 to less than $ -/MONTH ... which I did. Now they are going to drive my payment back up to the range I had to avoid to survive- I did nothing wrong ... I 'm a single father of - yr old twins who ca n't afford this to happen to him. This is n't constitutionally right that they can do this, and I have no say so who my lender is if they are practicing like this. Please help me before they break my family!
PNC Bank customer in Georgia
Nov 20, 2015
* Source: CFPB Complaint Database
PNC Bank response to complaint:
In progress
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