PNC Bank Credit Card Complaint

PNC Bank Credit card department,

Identity theft / Fraud / Embezzlement District of Columbia

I have been a customer of PNC bank for about 10y. And I just had a scary experience with this branch. On -/-/15 I stopped by to make a deposit and get a copy of my statement since I was going to DMV ... Which was a horrible experience too. The bank teller had the audacity to open a credit card account without my AUTHORIZATION or even mentioning it to me. The lady kept asking me weird questions which I found so unprofessional such as the area I live at is very expensive, how much I pay for my rent! I must make good money to live there ... These questions were very annoying and I should have sensed that she was actually cooking something for her own benefit.


know in order to get a credit card they run your credit and closing it also affects your credit. I 'm very frustrated that PNC bank put me in such situation where now I have to deal with things I never had to deal with and I 'm pretty sure I will no longer be one of their customers because I have lost my trust. If they were able to open a credit card account without my authorization they are also able to use it. And this is a fraud and illegal. Ah and the best part is some lady called me which I forgot her name and I think she s a manager at that branch. She was trying somehow to convince me that this is n't a big deal because I 'm a pre approved for a credit card and that 's why ... Lady no pre approved or not there is no way to open a credit card without me AUTHORIZING it.