Review and analysis of over 44 complaints against Hyundai Capital America
Hyundai Capital America consumers have reported over 44 official complaints related to Taking out the loan or lease. Out of the 44 consumer complaints against Hyundai Capital America, 30% were disputed by the consumer (i.e. the consumer was not happy with how Hyundai Capital America responded to their complaint) and 93% were processed in a timely manner. 2% of consumer complaints against Hyundai Capital America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Hyundai Capital America Consumer Loan taking out the loan or lease May 24, 2016 - Hyundai Finance Company 's collection department was very nasty, aggressive and, in my opinion, unreasonable in solving a dispute about a lease payment that occurred 4 years ago. The issue was resolved and the vehicle returned on - -. I leased another Hyundai vehicle from the same dealer only through another finance company. ( The bad experience precluded me from considering Hyundai Finance again. ) A letter describing the issue and requesting a waiver of the " disposition '' fee was included with the paperwork with the returned vehicle. The letter requesting the waiver was never answere... |
Hyundai Capital America Consumer Loan taking out the loan or lease May 13, 2016 - I had a 3-year lease with Kia for a - Kia Sorrento that concluded on or about - -, 2016. The vehicle was returned on time, without damage and under mileage. All payments were made on time during the life of the lease. At the conclusion, I was invoiced the $400.00 disposition fee as per the lease contract. I called Kia finance on -/-/16 and asked them to waive the disposition fee, but they declined. The reason I requested the disposition fee to be waived is because of repeated failures with the vehicle 's operation. Within the first few months of taking ownership of the vehicle... |
Hyundai Capital America Consumer Loan taking out the loan or lease May 6, 2016 - I returned a leased Kia to a Kia Dealer and purchased a new Kia. It was a demo car with - miles on it already so I could not get it financed through Kia with 0 % financing. I got the final bill on my lease agreement and they are charging me a disposition fee of $400.00. I called and asked to have it reversed and they declined, stating that " You did n't really buy the Kia, Capital - did. '' I did n't have an option of financing my Kia through Kia. I already paid a higher percentage rate as a result of buying a demo car. Now I am expected to pay additional fees when I remained loyal to ... |
Hyundai Capital America Consumer Loan taking out the loan or lease April 14, 2016 - It is my belief that Kia Motors Finance ( " KMF '' ), a division of Hyundai Capital America ( " HCA '' ) engaged in illegal, high risk predatory lending behavior regarding my lease of a - Kia Sorrento. This is a separate concern from my complaint regarding credit reporting and notices. When I initially leased the vehicle my credit profile was highly overextended with all my accounts having balances at or near their limit and with multiple credit cards having been opened and used to their limit within the previous - day period. I also had one vehicle already financed that was not to be ... |
Hyundai Capital America Consumer Loan taking out the loan or lease April 7, 2016 - -/-/- My husband and I were victims of a fraudulent transaction at - - Hyundai. We were convinced or rather " conned '' into trading in our 4 month old - Hyundai Elantra for a more expensive vehicle ( - Sonata ) with the promise of a - - passenger van. The van transaction was being done on the side and being delivered from their " repo lot '' in -. This entire transaction took place at the dealership with gentleman - - - - - - - sales - ) who both represented themselves as employees. Once the paperwork was signed, - - said he had to t... |
Hyundai Capital America Consumer Loan taking out the loan or lease January 8, 2016 - I, - -, have a loan with Hyundai Motor Finance. My initial contract did not call for them to charge me a late fee. In - of 2015, this company started doing so. The late fees have accumulated and even though I have been paying my payment, Reported on my credit as late. When I contacted the company, Their reply was that Alabama now allows them to charge a late fee. I did not get any notice of any change to my contract. I am a - and if not resolved, plan on suing them in federal court. acct # - -/Hyundai Motor Finance/- - -, CA - ... |
Hyundai Capital America Consumer Loan taking out the loan or lease December 31, 2015 - I paid my car loan off on -/-/2015, Kia Finance stated they would send me the title on -. Instead, they sent it to my - - - mother in CA ( we are - on the loan to get lower interest. ) They refused to send it with tracking, and it is missing. They have refused to replace the title that is lost, leaving me no way to sell the car. They said they would send me a lien release, but offer no solution when that gets lost, and they refuse to track the document. ... |
Hyundai Capital America Consumer Loan taking out the loan or lease taking out the loan or lease October 30, 2015 - Summary : we agreed on a $ -/ month payment for 36 months and - miles/year on a leased vehicle from - - ( - ) - located at - - - - - , IN -. After we agreed on the price of the vehicle and 36 month terms, the salesperson - - came to us and said they made an error and did n't figure in the correct amount of sales tax and the new total with tire protection would be $540.00 per month. I authorized the deal. Problem : The terms changed after we agreed on the deal, Fraud & Deception. We later leaned that a document for 48 months on - page and 36 month... |
Hyundai Capital America Consumer loan taking out the loan or lease August 26, 2015 - I leased a vehicle from - - and now would like to purchase the vehicle. My lease contract states N/A for a purchase option fee at the end of the lease. Now they are trying to charge me a $590.00 processing fee that was not disclosed or agreed to at the time of the initial lease. I would appreciate any help you can give. ... |
Hyundai Capital America Consumer loan taking out the loan or lease June 1, 2015 - I received a packet in the mail with informing me of the lease coming to an end. I knew the buy back amount was $11000.00 because I asked about that when I leased the car. I called Kia and confirmed this amount. I went to - Kia to find out information on how to buy my car. I asked the person who greeted me, who said he was a manager, to speak to a finance manager to find out what I needed to do to buy my car. What he did was sit me down with a salesman. He took my information was gone a long while. He came back with the form and starts going over the numbers with me.He had sales price of ... |
Hyundai Capital America Consumer loan taking out the loan or lease May 19, 2015 - I have car lease on my name but the car is for my daughter ; she has bad credit and thethe financial company refuse to pass the contract lease to may Daughter ; we my wife and myself wear in the proses to refinance de mortgage and the late payments of my daughter affect our credit it is my problem l ... |
Hyundai Capital America Consumer loan taking out the loan or lease April 29, 2015 - I submited a auto loan application on -/-/2013 at - of -. The deal was - finaliized that same day, or so I thought. Then - came to my job under false pretenses and stole the original application from my car. Fast forward to now, I just saw that - submitted my application to several financial institutions on that day and then on -/-/2013 without my consent. I disputed it with -, but was told to call those financial insitiutions directly. I did and thy told me that they could not help me since I do not have an account with them. I called - and told them then was ... |
Hyundai Capital America Consumer loan taking out the loan or lease April 6, 2015 - Hyundai Motor Finance has added a past due balance of $8000.00 to my credit report. I had a -/-/- Hyundai Genesis that I traded in for a -/-/- Hyundai Genesis. When the dealership sold the car there was a balance of $8000.00 that was due on the lease. My lease contact that I signed for my - Genesis show that - - had carried over the balance to my new lease. I have tried to explain this to HMF, but with no avail. HMF still insist that I owe them $8000.00. I 've provided HMF with the check that - - sent to HMF. I like to have this outstanding balance removed from m... |
Hyundai Capital America Consumer loan taking out the loan or lease March 29, 2015 - My wife & I jointly purchased a new, -/-/2015 -, using cash, our trade-in, and a loan of $5000.00 from - Finance - the loan being required by - in order to receive a $1000.00 rebate. We asked that title be issued jointly, with right of survivorship, i.e., 'WROS ' appearing after each of our names on the title. Such titling is an estate-planning tool prescribed in the Ohio - - - - website regarding vehicle titling. The - dealer 's Finance Manager refused, saying that - Motors Finance did not allow such modifications to the buyers ' names. We replied that - s... |
Hyundai Capital America Consumer loan taking out the loan or lease March 19, 2015 - I applied for a loan with - - and had purchased - vehicle during the month of - 2014. I was told that I would be getting a good deal on the vehicles in which i purchased. I later found out that the interest rate charged for the loans at the time was almost - times that of the average consumer for the credit score that I had and when I came back to speak to the finance manager. The dealership had let her go for fudging many of the loans and jacking up many customers interest in order to make a higher commission and she was no longer employed with the company due to her increasing... |