Comerica consumers have reported over 674 official complaints. Out of the 674 consumer complaints against Comerica, 22% were disputed by the consumer (i.e. the consumer was not happy with how Comerica responded to their complaint) and 99% were processed in a timely manner. 20% of consumer complaints against Comerica resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Stop CallsComerica Bank account or service using a debit or atm card April 21, 2017 - My ex boyfriend threatened me with a knife and went to jail on - / - / - . He then proceeded with the help of his niece to make - fraudulent charges to my - - - debit card. - charge was for - to - on - , the second charge was for # - to - on - . I opened a dispute and they are claiming I am the one who made these charges when I did NOT. I asked in writing for the dispute to be reopened and I want the money refunded to my debit card asap. - all of my information and stole it. This is identity fraud/theft.... |
Comerica Money transfers fraud or scam February 7, 2017 - I recieve - payments on the " direct express " debit card from " COMERICA BANK '' this morning I attemped to pay my monthly bills as usual only to find that $800.00 was stolen from my checking account. I called customer service and the bottom line from them was, we will send you documents in the mail in - business days to fill out and return. Then they will begin an investigation and in - days they will decide whether to restore funds or not. so, im -, I have no children and no savings and no rent or medical premium or food. can you please help? besides calling landlord and other... |
Comerica Prepaid card unauthorized transactions/trans. issues November 15, 2016 - I receive - for my son on the -. On -/-/- I went to the atm to take out money. The machine said I was exceeding my balance so I checked online. Noticed that someone in - had withdrew - $ from my card. I had my card the entire time. So I contacted direct express immediately. Filed the claim for fraudulent transactions. They told me I needed to write a letter or wait for their paperwork and send it back. I decided not to wait and sent out my letter on the -/-/- which the confirmed they received on the -. To this day of the - I have yet to receive their paperwork. I ca... |
Comerica Prepaid card unauthorized transactions/trans. issues September 26, 2016 - I have been on the phone and ca n't get through this horrible phone system and sit and wait for the fraud area to pick up for over an hour and then it just disconnects. I am out $100.00 that I need to feed my kids with and I ca n't get any response. I have had it! I ca n't get anyone to provide the police report details to.... |
Comerica Credit card other fee August 17, 2016 - I have had a Direct Express Debit Card for several years. I get my SSI electronically transferred to this card on the - of each month and my - transferred to this card on the - of each month. On -/-/2016 my first card expired. Before my first card expired, I was sent a " Dummy '' replacement card from Direct Express. When I tried to activate the new " Dummy '' card about - on -/-/2016, I was told by a Direct Express Representative that she could n't activate the card and it must be a " glitch '' in their system. She said she would send me a replacement card without char... |
Comerica Credit card credit card protection / debt protection August 9, 2016 - I purchased a - ticket on - - of 2016, from - to - for - departure time at the - Library twenty ( 20 ) minutes before the library closed. On - -, 2016 at - I arrived at the - Library to download and copy and print my - ticket to get and depart exactly - across the street from the - Station, - Pick-Up location on - - before -. When the ticket did not show up in my email I called - on - -, 2016, at -, spoke with a female about not receiving my ticket, and how had I checked my email, spam, trash and inbox and had not received a bus... |
Comerica Bank account or service deposits and withdrawals August 2, 2016 - The Embezzlement : Comerica Bank - -, - - ( RSSD No. - - -. - - -. - ) Embezzlement conspiring with Comerica Bank ( Texas - Bank ) and - - ( Collection agency ) Comerica Bank - -, - - with no bank account registered, no legal right to claim a debt, no service of legal document filed in a court of venue and jurisdiction, conspired with Comerica Bank ( - Bank located in -, T- ) to freeze my Check/ATM Card not my checking account. Also conspired with - - pretending a Writ of Garnishment was filed in a court that does not exist in -... |
Comerica Bank account or service deposits and withdrawals July 29, 2016 - Comerica Bank ( - Bank ) Embezzlement conspiring with Comerica Bank - -, - - - - -, - - and - - - Collection agency ). Comerica Bank with no legal document filed, no service of Writ of Judgment and no Pledge Hold filed, froze my checking account in the amount of $4500.00. Comerica Bank conspired with Comerica Bank - - - - - - located in - -- - to freeze my Check/ATM Card not my checking account. Also conspired with - - pretending a Writ of Garnishment was filed in a court that does not exist in - - -. Detai... |
Comerica Bank account or service using a debit or atm card July 24, 2016 - I 'm writing my complaint on how my dispute case on my comerica credit card was handle. I 've put in numerous request when dealing with my dispute case it was n't handle in a professional manner at all. I need to speak to someone of a highler importantance to get this matter taken care of.... |
Comerica Bank account or service problems caused by my funds being low July 24, 2016 - comerica bank charged abusive fees despite I have direct deposit with them, not only charge the - overdraft but also a - per day you have insufficient funds, plus charged an extra returned tem fee which dont know where it came from a total of - only in fees because of three monthly charges and insufficient funds, what abusive practice of working people like me that live on day by day Budget. : - (... |
Comerica Bank account or service deposits and withdrawals July 22, 2016 - Hello! MNy name is - - -, I wish to make a complaint against Direct/Express Financial Institution. I have been a customer of theirs for for about Two-and a-half years. They issue me my retirement Social Security which is $980.00 per month. When I signed up I distinctly remember signing and checking the box in which they asked if I wanted Direct/Express to mail my statement to my mailing address. I said " yes ''. Nevertheless, they finally began mailing my statement around -, -. The clerk said I did not tell them to mail my statements. I, just about know I did. Also, Starting... |
Comerica Bank account or service using a debit or atm card July 21, 2016 - I have a Direct Express card issued by Comerica Bank on behalf of a - family member 's SSI payments. In - 2016, the card was declined while attempting to make a food purchase. I immediately called the Direct Express customer service number ( - ) to inquire of the account balance and availability. I had been asked to verify my identity by 1 ) stating my Social Security number 2 ) stating my full name, address, date of birth and phone number. Apparently there had been - unauthorized charges made on the card at a department store - miles from my home. The charges were exact to the ... |
Comerica Bank account or service using a debit or atm card July 13, 2016 - On - - i was - and was in the - facility. While i was - my bank account that i had with Comerica Bank that had giving me a account with Direct Express for the purpose of being able to have my monthly - payment directly deposited on the card which also would serve as a prepaid -. The ATM / - was recommended to me by the social security department and was told that it was a " HASSLE FREE CARD '' so i trusted that it was safe and i would n't have to worry that my money was safe. Upon my release on - - i returned to my home to retrieve my belongings only to told every... |
Comerica Bank account or service deposits and withdrawals July 12, 2016 - My complaint is against US Direct Express. I had $600.00 fraudulently withdrawn from my card on -/-/2016. I noticed the unauthorized transactions on -/-/2016 and contacted direct express @ - - - and notified a rep of the situation. The rep canceled my card and sent me a new one and also sent me a fraud packet to fill out explaining the fraud that occurred. After completing and sending back the required forms weeks passed I had n't heard back from direct express. I called to check status of my dispute and a rep told me my case was closed because there was not enough info ... |
Comerica Credit card identity theft / fraud / embezzlement July 4, 2016 - I have a direct express card which my SSI money goes on every month. I was a victim of identity theft today and Direct express mastercard is giving me nothing but the runaround. I had - left on my card and now it is a - balance. There were - charges on my account for a total of - which left me with a - balance. I now have nothing to live on and am without any means of income. Direct express is telling me I have to wait 5 days to see if the charges went through and than file a dispute. This is ridiculous. I can not wait all this time to get my money I need to live on. Direct Expr... |
Comerica Bank account or service account opening, closing, or management July 1, 2016 - This complaint is against US Direct Express. The website is constantly down and many people are constantly having trouble accessing / using their money via debit card. I am deaf and can not call to complain but per many users on various websites, the phone lines are also constantly down. If this company can not do a better job then the US Treasury dept needs to find another company to handle our SS and - payments / money. I live on $1100.00 - per month and I am always out of food by the next check so if I can not access my money then I go hungry. This is not right. I have bills that I ... |
Comerica Bank account or service using a debit or atm card June 28, 2016 - direct express wo n't send me a replacement card for my expired card. My calls to them have resulted in no human voice contact, no automated venue to fix this problem. When I have almost got to a real person, they hang up.... |
Comerica Bank account or service making/receiving payments, sending money June 28, 2016 - I receive monthly benefits from S.S.I. -. On the first of each month my benefit payment is put on a debit card in the amount of $730.00 via a Comerica Bank Direct Express Mastercard debit card. On - -, 2016 I discovered that my balance on the card was only $140.00. I only used my card to make a purchase on - -, 2016 for about $15.00. As soon as I discovered that several hundred dollars was missing from my account I called the phone number on my Direct Express Mastercard to report that my funds were not in my account. It took me over two hours of waiting on hold and repeate... |
Comerica Prepaid card unauthorized transactions/trans. issues June 23, 2016 - I am the - for my son 's SSI benefits via the Direct Express debit card. On - - I tried to withdraw $ and had a $0.00 balance. His deposits are on the - of every month, - was no exception, that '' s verified. The transactions were made - ( I live - ) with a cloned card according to the - - fraud department. ( where the major transactions were made ), I filed a police report locally as instructed and filed Direct Express fraud packet. They say they have received it, but it will take -90 days to review. ONE phone call could clear up any issue that I had anything t... |
Comerica Bank account or service account opening, closing, or management June 21, 2016 - Comerica Bank charged me $6.00 for Bank On-Line fees in error. They only credited me $13.00 even though they over charged me for over 2 years!... |
Comerica Bank account or service deposits and withdrawals June 21, 2016 - My name - dob -/-/- had - scam out of my account with Direct Express, I called and reported it within minutes of discovery, on -/-/-.filled Out and returned paper work still no return of funds will be 4 weeks in 2 days, please help Me before I go broke.My Social security is put in this account, Direct Express has not meet Expectations.Thanks for any help. - -/-/-... |
Comerica Bank account or service using a debit or atm card June 20, 2016 - I I - - have a direct express debit - card from Comericia Bank. I could n't find my card on -/-/2016 so I called direct express to cancel it but I could n't get through there phone kept saying they were busy and hung up a welfare worker also called she could n't get through either we called my balance went from - $ to - $ to - $ because I could n't cancell it. They would n't tell me where the transactions took place how much said they send a paper in the mail never got it still. So I got paper from then that say if I file them out and they revived then by the 10 Bussniss da... |
Comerica Bank account or service deposits and withdrawals June 8, 2016 - Made a payment to my employee through her bank account with Comerica Bank. Payment was debited to my account but employee never received the money.... |
Comerica Prepaid card overdraft, savings or rewards features June 7, 2016 - This is prepaid card. I use it to avoid overdrafts and fees and no longer use checking accounts to prevent overdraft issues.I checked my statement on - and had an available balance of - I went to ATM to get cash to pay bills. Today I check to see my balance and it is - overlimit. I immediately called customer service who informed me that " pending transactions/holds '' were released because the merchant did n't submit the charge and that was why I had an available balance, but today they resubmitted the charge. I asked why they " paid '' this transaction knowing I did n't have the mon... |
Comerica Bank account or service account opening, closing, or management June 6, 2016 - Dear CFPB, On - -, 2016, I went to the Comerica Branch in - -, - - to close my individual account. A couple of months later I noticed funds had been withdrawn from a different joint account on which I am a signer. It turns out the Comerica Branch in - - did not properly close my account on - -, and as a result, I was incorrectly charged inactivity fees, which then turned into overdraft fees as the account dropped below $0.00. This negative balance was then automatically pulled from the joint account. I went to the - - Branch where I closed my account in ... |
Comerica Bank account or service account opening, closing, or management June 4, 2016 - On - - I was unable to access the funds on my credit card issued by This was n't the first time this has happened to me. Several times I attempted to gain some assistance from the credit card company issuing me the card. On every attempt either the website was not available, or the phone. The phone number listed for Customer Services is a recording and never answered by a human. If it is n't busy the recording invited me to call back later. I was advised by the FDIC to call the bank, Comerica. I did and I spoke with a man who told me that the banks participation is only because the b... |
Comerica Bank account or service using a debit or atm card June 3, 2016 - Direct express debit card company owes me - dollars for breach of agreement for delivering my new MasterCard beyonthe two bussiness days express - starting from issue date - -, 2016.... |
Comerica Bank account or service account opening, closing, or management June 3, 2016 - Several accounts of mine were compromised in - & -. They were compromised by a contractor who worked with my company and committed identify theft, forgery and imbezzlement against me personally as well as both of my businesses. I was alerted when federal investigators approached me this - how compromised all of my funds were. This person forged my signature and deposited these checks into accounts he opened in my name. Comerica has blacked balled me for suspected fraud and account abuse. When I called and asked them to review my information they refused to engage me and continued to b... |
Comerica Bank account or service using a debit or atm card May 24, 2016 - I have - complaints with DIRECT E-PRESS debit card - Thye are - with Debit charges on my bill - in - for - NC - and it was for - nights in hotel tottalling -. I have complained to - and to DIRECT E-PRESS in writing and go no possibility of relief for bill I did not do. Secondly, I was in a - in - I first checked into - - - for 5 weeks. I found I could get into my new home earlier. I told them I would be out on Tuesday Morning. I asked for a refund. None was offered. I asked for refund from -, they said you paid, even though you do not stay we ... |
Comerica Bank account or service account opening, closing, or management May 23, 2016 - I HAVE NOT RECEIVED MY MOST RECENT BANK STATEMENT IN THE - MAIL. COVERING DATES UP TO MID - 2016.... |
Comerica Bank account or service making/receiving payments, sending money May 19, 2016 - I am on social security. I get my funds via a direct express card that SS insisted I use. I get no bank statements as they cost money I do not have. I called direct express the automated line to see why I had no money left. I ended up talking to a very helpful clerk who very patiently found 3 problems on my account. 1 - company 's were continuing charging me when I had cancelled the services 3 days after signing up on line. So at first the clerk thought we were just dealing with a one month issue.however she took it upon herself to check back and it turns out they have been charging for ser... |
Comerica Bank account or service problems caused by my funds being low May 17, 2016 - I decided to close my Comerica banking account after 44 years because it continued to charge me fees to maintain both a checking and a savings account, and offered no interest on the deposits. To close the accounts, I transferred - pension direct deposit checks to a new financial institution which offered interest on savings, and fee free checking. After waiting two months after the - direct deposits were stopped at Comerica, and three months after establishing my bill payments practices via the checking account at my new financial institution, I received a statement from Comerica show... |
Comerica Prepaid card fraud or scam May 16, 2016 - Have been using DirectExpress Card to receive -. payments and have read and followed the " fine print '' only to send the pertinent information via U.S. Mail only to receive no response and for DirectExpress to be in breach of their own " terms. '' According to F.B.I. website information on debit cards that have funds deposited to them this constitutes a fraud. After making online transaction that the telephone check states the balance has been reflected without a HOLD. The company is stating different from what I have recorded after transaction. The company are " pulling a fast one '' on ... |
Comerica Prepaid card unauthorized transactions/trans. issues May 12, 2016 - Direct Express/Comerica failed to stop an automatic payment I had set up on my account for - -. Direct Express/Comerica then processed another payment from - - after my stop order and is therefore unauthorized. They are now trying to shift the blame to me ( this was not my faulf ) and are refusing to return the money ( $46.00 ). What transpired in trying to have this corrected is nothing short of surreal due to the reprehensible behavior I encountered. Im attaching a full statement and supporting documentation for my case.... |
Comerica Bank account or service using a debit or atm card May 12, 2016 - On - -, 2016 I contacted my bank to inform them of a double charge on my card and I know that the Federal requirement that says the bank must provide a refund if the investigation takes longer than 10 has come and gone. I have yet recieved my refund.... |
Comerica Mortgage loan servicing, payments, escrow account May 1, 2016 - Sunday, - -, - To Whom It May Concern : My Name is - -. I live in - -, -. In -/-/-, I took out a home equity account in my name only. I have been told by loan officers that the loan was n't even legal. I n - you must have the wife and the husband sign the loan. Comerica never had my husband sign the paperwork. I took a $40000.00 loan form Comerica ; the account # is - and since the inception of the loan I have been making the monthly payments. In -, I noticed that my statements were no longer being delivered to my home. Furthermore, when I went to make ... |
Comerica Prepaid card unauthorized transactions/trans. issues April 26, 2016 - My Social Security is directly deposited into an account through Direct Express. In - of 2015, my account was charged 96 times for the - - -, with charges ranging from $4.00 to $30.00, totaling $580.00. While I have visited the - - on several occasions, I have not incurred this number of charges, nor have I done so over the course of 2 days. When I initially addressed the issue with Direct Express, I was told that I had incurred these charges over a period of months and never charged for them until - - and - -. I have been in contact with the - - as w... |
Comerica Bank account or service using a debit or atm card April 20, 2016 - MONEY WAS DEBITED FROM MY DIRECT E-PRESS DEBIT CARD WITHOUT MY CONSENT!! THIS HAS BEEN HAPPENING WAY TO MANY TIMES!! MY SOCIAL SECURITY - INSURANCE BENEFITS ARE PLACED ON MY DIRECT E-PRESS DEBIT CARD EVERY FIRST WEEK OF EVERY MONTH. WHAT 'S BEEN HAPPENING IS I HAVE BEEN FINDING OUT THAT THERE HAVE BEEN DEBITS OF MONEY TRANSACTIONS MADE WITHOUT MY CONSENT!!! AND THIS HAS CONTINUED AND CONTINUED EVEN AFTER DIRECT E-PRESS WOULD ISSUE ME A BRAND NEW DEBIT CARD ALONG WITH THE CFPB BEING WELL AWARE OF THIS BECAUSE I 'VE SUBMITTED SIMILAR COMPLAINTS REGARDING THIS SAME ISSUE YET IT CONTINUES TO OC... |
Comerica Bank account or service using a debit or atm card April 15, 2016 - Comerica Bank at - -, - - Michigan took our - - Card. My husband went into facility to retrieve and was told they shred cards other than theirs. He went back outside waited for the next person and retrieved our receipt in which they charged a fee. He then called me his wife. I called the branch to get them to send back and was told it was their policy to shred other bank cards. I am very upset about this policy as the inconvenience of having to redo on line accounts is time consuming and costly. Please look into and get a written apology from this ruthless instution. I feel f... |
Comerica Prepaid card fraud or scam April 9, 2016 - On - -, 2016 my debit card was used in another state repeatedly the transaction came out to $740.00. This is a debit card from Social Security income which says my money would be safe and secured. On - -, 2016 is when I realized all my funds were gone immediately i called customer service. I asked why was n't the card disactivated when transaction were being made so far repeatedly. I was sent investagation forms which took them a week to get to me. I still have n't received any kind of information nor any refund they told me maybe I get my money back on the card itself it says it... |
Comerica Bank account or service making/receiving payments, sending money March 14, 2016 - I found out today that there are several fraudulent charges on my - debit card issued by Comerica Bank ( DirectExpress - USDirectExpress.com ). I 've tried multiple times to dispute these, but each time I 've been disconnected. I 've reached the first tier customer service- after giving all my personal info each time - and then they say I have to talk to " Level - '' and they transfer me and then I get disconnected after they transfer me. One time I did reach a level - rep and told her about problem being disconnected and she said it would n't happen again, and sure enough it did. The... |
Comerica Bank account or service using a debit or atm card March 4, 2016 - someone transferred money from our savings account into our checking account and then used our debit card at a - - in colorado $770.00. Comerica 's fraud department contacted us 1 hour after the fraudulent transaction occured to notify us. The fraud department submitted our claim for the money to be reimbursed to us. We had to take our computers to - - to get cleaned. We received a letter from Comerica where they state they are denying the reimbursement of the stolen money to our account. ... |
Comerica Bank account or service deposits and withdrawals March 3, 2016 - Comerica Bank Parent Company of Direct Express, has failed and/or refused to issue my Social Security Benefits and a timely and prompt fashion. On at least two occasion - - and - - deadlines were failures. I tried to exhaust my remedies at corporate level but to no avail. I spoke with gentlelady for the eastern board name -. I explained to her I went to the postal office on 2 different occasion s superior told me there was absolutely no mail for for direct Express. I told her this the answer she could offer is that pay federal - for - dollars. Keeping in I 'm on a fixed in... |
Comerica Bank account or service making/receiving payments, sending money February 20, 2016 - - - - added an unknown female to my auto policy which cause my Comerica checking account to be overdrawn for - from - I regularly pay, I have been trying to contact Comerica bank to try stop that unauthorized payment and nobody is there to assist me, only automated menus, when I select transactions it says to call Monday to Friday. it is inadmissible they do n't have anyone that can assist me with unauthorized charges to my checking account which is overdrawn because of this charge, if they are federally insured they should have someone person to assist on this matter, unauthori... |
Comerica Credit card identity theft / fraud / embezzlement February 16, 2016 - My entire wallet was stolen in - 2015 and many of my credit cards were used. One of them was my child support credit card, -, which they used $550.00. I have sent all the requested information, police report and they are saying the status is " fair hearing '' which means they can take as long as they want to resolve matter. I provided the company with all the requested information and there is no reason they should be holding my monies. ... |
Comerica Credit card identity theft / fraud / embezzlement February 15, 2016 - On -/-/16, my - - benefits in the amount was STOLEN by someone using my personal information. Direct Express changed by address on -/-/16 at - -. to an address in -, -. I 've never been nor lived in -, -. - seperate trips were made to an ATM in - -, - and my account was DRAINED. I 've been back and forth witth Direct Express on NUMEROUS occassions to no avail. -/-/16, I went to SSA and did the -. process required by Direct Express. When I called Direct Express back on -/-/1216, they said SSA had n't given them the information. I know t... |
Comerica Bank account or service using a debit or atm card February 11, 2016 - I 've had a Direct Express Debit ( MC ) Card for 2 1/2 years ( only VA & SS benefits can be deposited on this card ). On - -, -, my card was hacked and $1000.00 was removed. I informed the card Fraud Div. of this on - -, -, immediately after learning of this incident. And, I immediately returned the fraud papers ( the same day ), they sent to me to fill out. I was told ( via phone call ), they would deposit the lost money to my card upon receiving my returned fraud papers, which happened many weeks ago. To date ( -/-/- ), the money has not been returned to my account. ... |
Comerica Prepaid card unauthorized transactions/trans. issues February 9, 2016 - Hello! My name is - - and I put in a complaint with Direct Express where I receive my SSI deposit, in reference to unauthorized transactions on my card. this dispute was entered on - -, -. They were suppose to send me documents to fill out to finalize the dispute. After not receiving them within a months time I called them back. They had to resend the documents for me to fill out to finalize the dispute. Initially they told me it would take up to 45-90 days to complete the investigation. in which should have started from - -, -. After waiting the 90 days and speaking w... |
Comerica Bank account or service using a debit or atm card February 9, 2016 - RIP OFF AND FRAUD COMPLAINT. Message : Complaint # -. Copy of my complaint to -. and FTC. - - - cancel the ACH services and Directed me to ENROLL for my Social Security Bennefit Payment with - who latter asked me to Register with Direct Express Card Payment Processing Services . I did Enroll since - -, 2015. ATM card was issued for me on - - 2015. Up to date, I did not get the ATM Card. It was never mailed to me. But my Benefit payment was been Sat Upon, starting from - 2015. Now they have my -, -, - AND - Payment without me being able to access ... |
February 4, 2016 - I WENT ON -/-/2016 TO THE ATM MACHINE IN - T- AND I RECIEVE FROM SOCIAL SECURITY $750.00 A MONTH THE ATM LET ME DO ONE TRANACTION ON MY CARD WHICH COST ME $300.00 I TRIED TO DO ANOTHER TRANACTION ON MY CARD AND THE ATM DENIED THE TRANSACTION WHEN I GOT HOME I CHECKED MY CARD AGAIN ALL I HAD ON IT WAS $150.00 LEFT ON MY CARD. WHEN IT SHOULD HAVE BEEN CLOSE TO $300.00 LEFT OVER FOR A TOTAL OF $450.00. ALL I WANT IS THE REST OF MY MONEY FROM DIRECT E-PRESS. ... |
Comerica Bank account or service using a debit or atm card February 3, 2016 - I used my DirectExpress card at an ATM near my house, and subsequently lost it. When I sought help from an advocate to resolve the issues of fraudulent charges made to my account, I have encountered nothing but terrible customer service, or complete lack of service altogether. The institution refused to reimburse my fraudulent charges in a timely way, ( or at all to date ) they refused to speak to my authorized advocate who I enlisted to help me. The institution was often difficult to reach by phone and then would not answer my call. The paperwork associated with making a fraud claim was compl... |
Comerica Bank account or service deposits and withdrawals January 30, 2016 - I have a checking account with Comerica Bank for many years. On - - of 2016 I deposited $4000.00 into my account, the deposit was in the form of - money orders of $1000.00 each. As usual I received a receipt of $4000.00 deposited into my account. I monitor my account online at Comerica Online Banking. Comerica Bank online banking indicate that my account after clearing certain payments, my account ended with a positive balance of $590.00 on - - of 2016. On - - of 2016 Comerica Bank charged a total of $270.00 of overdraft fees, - times $25.00 in overdraft fee... |
Comerica Prepaid card unauthorized transactions/trans. issues January 27, 2016 - I have been having a major problem with - - Prepaid Card taking money from my account not wanting to replace it back nor show me no proof of wats going on. I had to link debit card to my bank account to get statements and transaction history they have caused me to loose lots of money after contacting them multiple calls recorded and all they still attempt to let whoever unauthorize my account with multiple cards stealing money I have asked for my money to be sent back check form and account closed. The representatives supervisors and all are very rude very bad language no help at all tot... |
Comerica Bank account or service using a debit or atm card January 19, 2016 - I have a dispute with Direct Express Dispute Department concerning a transaction on my direct express debt -. This dispute was opened on - -, 2015, I submitted documents on - -, 2015 and the dispute was closed on - -, 2015, base upon conflicting information. They stated I wrote - -, 2015 verse - -, 2015 as the last time I used the card. I resubmitted a letter concerning the error with the date and stated at the time I open the dispute I stated - -, 2015 as the last time I used the card. On - -, 2015 the dispute was put into Fair Hearing Status. I wa... |
Comerica Bank account or service using a debit or atm card January 18, 2016 - On -/-/2016 fund was taken from my account with Comerica Bank, direct express debit card account for the second time, it is now -/-/2016 and I am yet to have my account refunded, Bill are behind, I am a - Veteran who depends on these funds for my livelihood, this bank do n't care about it 's customers. ... |
Comerica Prepaid card fraud or scam January 8, 2016 - I had all my funds stolen at the - Bank ATM in -, -. I want my $3900.00 returned to my account. From - -, - to the present I have constantly called Direct Express being lied to. I have never received a complaint form. The letter below was supposed to have been sufficient to get my money back according to Direct Express. My complaint was cancelled - -, two days before - - Received my complaint letter. THIS LETTER WAS OVERNIGHTED AND RECEIVED BY DIRECT E-PRESS AT - - -, -. - -, - Direct Express Direct Express Fraud -. - - - -... |
Comerica Bank account or service using a debit or atm card January 7, 2016 - On - -, 2015 I went to an Atm to with drawl my rent money. I have used my direct express card here many times. The Atm froze and never gave my money, but that bank did withdrawal from my account. I have not yet got my money back to pay my rent, now I have to pay a late fee. ... |
Comerica Bank account or service deposits and withdrawals January 7, 2016 - Comerica Bank in - has been mailing my pension cheque for 30 years. In - 2015 they mailed me aform-- from the IRS I filled it in and mailed it back.Later I noticed a shortage on my cheque Contacted Comerica Bank in - who told me the form had not been received, therefore IRS took - % off my pension cheque.Another form was then sent, but being late the IRS has withheld 2 months -/-/- and -/-/-.In talking to Comerica they informed me to contact a tax consultant to get the refund.It was their fault for not checking to see why the retiree had not returned the form.That ... |
Comerica Money transfers other transaction issues January 5, 2016 - My debit account on my Social Security payment Directexpress, to my checking account using elecronic transfer. Is some times taking 3 days or more. If I go into my bank I can get the money from Directexpress immediately, whats the difference, in time. ... |
Comerica Bank account or service using a debit or atm card December 30, 2015 - THE PURPOSE OF THIS COMPLAINT IS THE FOLLOW UP ON CASE NUMBER -. THE COMPLAINT IS AGAINST COMERICA BANK. THE PERSON CONTACTED WAS - AT ( - ) - -. MESSAGES WERE LEFT ON - - 2015, - - 2015, - - 2015. THERE HAS BEEN NO REPLY TO DATE. THE INITIAL RESPONSE FROM THE RESPONDENT IS NOT SATISFACTORY. THE FIRST RESPONSE OF THE RESPONDENT IS NOT AVAILABLE. COMPLAINANT TRIED TO LOG ON TO CFPB ACCOUNT BUT THE SYSTEM DID NOT ALLOW ACCESS TO THE DOCUMENTS. CFPB WAS CONTACTED BY PHONE ON - - 2015. ... |