Comerica Bank Account Or Service Complaint

Comerica Bank account or service department,

Checking account Account opening, closing, or management Texas

Dear CFPB, On - -, 2016, I went to the Comerica Branch in - -, - - to close my individual account. A couple of months later I noticed funds had been withdrawn from a different joint account on which I am a signer. It turns out the Comerica Branch in - - did not properly close my account on - -, and as a result, I was incorrectly charged inactivity fees, which then turned into overdraft fees as the account dropped below $0.00. This negative balance was then automatically pulled from the joint account. I went to the - - Branch where I closed my account in an attempt to resolve the issue. The manager there told me to contact the branch in Texas where I had originally opened my account. I have been sent back and forth with no resolution. Comerica owes me $50.00 as a result of being charged inactivity and overdraft fees due to their error. I have patiently worked with them to no avail and request the assistance of the CFPB in finally resolving this simple matter. Regards, - - -