Comerica Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Comerica Bank account or service department,

Other bank product/service Account opening, closing, or management North Carolina

This complaint is against US Direct Express. The website is constantly down and many people are constantly having trouble accessing / using their money via debit card. I am deaf and can not call to complain but per many users on various websites, the phone lines are also constantly down. If this company can not do a better job then the US Treasury dept needs to find another company to handle our SS and - payments / money. I live on $1100.00 - per month and I am always out of food by the next check so if I can not access my money then I go hungry. This is not right. I have bills that I need to pay online but can not access my money so I end up paying late charges. There are problems every single month. Google " problems with US Direct Express '' and you will see that there are thousands upon thousands of people who have the same problems / experience I have every month. The poorest of the poor are being denied access to their only pitiful little source of income. For some this can be a life or death situation. It is time someone did something to fix the problems.

Comerica customer in North Carolina
Jul 01, 2016

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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