Comerica Bank Account Or Service Complaint

Comerica Bank account or service department,

Checking account Deposits and withdrawals California

I have a checking account with Comerica Bank for many years. On - - of 2016 I deposited $4000.00 into my account, the deposit was in the form of - money orders of $1000.00 each. As usual I received a receipt of $4000.00 deposited into my account. I monitor my account online at Comerica Online Banking. Comerica Bank online banking indicate that my account after clearing certain payments, my account ended with a positive balance of $590.00 on - - of 2016. On - - of 2016 Comerica Bank charged a total of $270.00 of overdraft fees, - times $25.00 in overdraft fees. On - - of 2016 my account ended with a positive balance of $590.00 after clearing all payments ; on - - of 2016 my account ended with a positive balance of $590.00 even after Comerica Bank deducted $270.00 in overdraft fees. I called Comerica toll free phone number to ask why my account is charged overdraft fees when the account never had a negative balance ; the person answering the phone had no answer and directed to contact the branch where my account was opened ( -, CA ). Next day I went to my branch


to the branch manager and a refund will be initiated. I waited one week and nothing happened. after a week I went back to the branch and talked directly to the branch manager, I presented him with copy of deposit of $4000.00 and a printout of my account ledger from Comerica Online Banking indicating that my account had never had a negative balance after all payments cleared on - - of 2016 therefore Comerica Bank should not charge me overdraft fees of - the next day. The branch manager ask me for my cell phone number and that he will research this matter and call me by the next day. I met with him on - - of 2016 as of this writing I never heard from him ; he never called nor he refunded the $270.00 in overdraft fees. To conclude, I want Comerica Bank to refund into my account $270.00.